We stayed in the 2 room suite. It was very spacious, and comfortable, other than the rock hard beds -- but that is EVERYWHERE in korea, so I can't blame Teddy Valley. The hotel staff were incredibly friendly, nice, and helpful (in all but one occasion which I'll go into detail on). The hotel is in a really beautiful area, and the breakfast is good (I liked the seafood rice porridge). My only gripe was that midway through our 7 day stay, our refrigerator stopped working. The freezer stopped freezing, it defrosted ice all over the food we had in the fridge, and melted our ice cream treats. From then on it would not even keep water cold consistently. I told the hotel staff about it, and they said they would look at it. When we came back they responded that it's working OK, but I just can't keep ice cream in it anymore. I felt like that was a really poor response, and it really bothered me that they didn't swap the (mini) fridge out, or at least make more of an effort. This was the only down side of our trip, otherwise it was a great place. In Particular "JJ" was VERY friendly, and was great and helpful (he wasn't the one that told us we shouldn't expect the refrigerator to work anymore).