Experience the warm hospitality of Hôtel Des Mille Collines, located near Kigali Heights. Treat yourself to a rejuvenating spa experience, indulge in delicious meals at one of 3 on-site restaurants or sip cocktails by the poolside bar.
Kigali Genocide Memorial Centre - 5 min drive - 3.7 km
Nyamirambo Stadium - 7 min drive - 5.6 km
Kigali Heights - 9 min drive - 6.0 km
Kigali Convention Centre - 9 min drive - 6.1 km
Getting around
Kigali (KGL-Kigali Intl.) - 25 min drive
Airport shuttle (surcharge)
Restaurants
Executive Lounge - 12 min walk
UMUT Cafe&Restaurant - 12 min walk
DownTown - 4 min walk
Makfast - 8 min walk
Camellia Cafe CHIC - 13 min walk
About this property
Hôtel Des Mille Collines
Hôtel Des Mille Collines puts you within a 10-minute drive of Kigali Convention Centre. Guests can indulge in massages, facials, or body treatments, and Panorama Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
Languages
English, French, German
At a glance
Hotel size
112 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
3 restaurants
2 bars/lounges
Poolside bar
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Tennis
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
1 building/tower
Built in 1973
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
An outdoor pool
Art gallery on site
Spa services
Outdoor tennis court
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
25-inch plasma TV
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Dining
Panorama Restaurant - This restaurant serves breakfast and dinner.
La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for EUR 100.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali
Frequently asked questions
Does Hôtel Des Mille Collines offer free cancellation for a full refund?
Yes, Hôtel Des Mille Collines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Des Mille Collines?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Des Mille Collines?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Des Mille Collines?
Yes, there's free self parking.
Is airport shuttle service offered by Hôtel Des Mille Collines?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Hôtel Des Mille Collines?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Hôtel Des Mille Collines and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Hôtel Des Mille Collines also has spa services and a garden.
Are there restaurants at or near Hôtel Des Mille Collines?
Yes, there are 3 onsite restaurants.
What's the area around Hôtel Des Mille Collines like?
Hôtel Des Mille Collines is in the heart of Kigali, a short 8-minute walk from Union Trade Center and 20 minutes' walk from Ntarama Church.
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Hôtel Des Mille Collines Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Mar 18, 2025
Amazing service and very warm welcoming upon our arrival
All staff is very customer oriented and helpful
Rooms were clean, and a bit old and we did not have warm water during the day.
Very stylish hotel
Oxana
Oxana, 1-night trip
10/10 Exceptional
Oct 4, 2024
Lovely relaxing stay
Andrea
Andrea, 1-night trip
10/10 Exceptional
Oct 4, 2024
An excellent property- great setting and excellent staff - customer focussed
John
John, 2-night trip
10/10 Exceptional
Oct 27, 2024
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Mary
Mary, 4-night trip
8/10 Very good
Feb 24, 2025
Decent but showing its age
Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.
Verified traveler
2-night trip
10/10 Exceptional
Sep 26, 2024
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Ian
Ian, 4-night trip
10/10 Exceptional
Oct 22, 2024
Its was an peaceful place with the loveliest staff
fran
fran, 1-night trip
10/10 Exceptional
Jan 6, 2025
Amazing GO THERE !
Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10
Gary
Gary, 6-night trip
8/10 Very good
Sep 15, 2024
Staff are extremely friendly, accommodating, professional and service oriented!
James
James, 1-night trip
10/10 Exceptional
Sep 21, 2024
The concierge and manager were extremely helpful and have a very strong sense of hospitality
Eniko
Eniko, 1-night trip
10/10 Exceptional
Sep 16, 2024
This is a historic property with a staff that surpassed my expectations.
Eniko
Eniko, 2-night trip
8/10 Very good
Jun 4, 2024
A beautiful, clean and customer service hotel.
Jusu
Jusu, 1-night trip
10/10 Exceptional
Oct 25, 2024
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
fran
fran, 1-night trip
8/10 Very good
Oct 12, 2024
Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Lawrence
Lawrence, 1-night trip
10/10 Exceptional
Sep 18, 2024
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Laureen
Laureen, 2-night trip
10/10 Exceptional
Feb 13, 2023
Absolutely great hotel, staff wonderful.
GERARD
GERARD, 7-night trip
10/10 Exceptional
Nov 11, 2023
Enjoyed my stay
Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Reuben
Reuben, 2-night trip
10/10 Exceptional
Jul 6, 2024
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
philip
philip, 4-night trip
10/10 Exceptional
Sep 14, 2024
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Laureen
Laureen, 1-night trip
8/10 Very good
Oct 17, 2024
Good Hotel in a good location
The Hotel is in a great location. Staff are very friendly. Breakfast was great.
My only complaint was the room we were given. The room was too old for the amount we paid.
Other than that, all was good. We shall definitely be back.
Juliet
Juliet, 6-night trip
10/10 Exceptional
Mar 29, 2023
This hotel has great service, it is beautiful and quiet!
Diana
Diana, 1-night trip
10/10 Exceptional
Sep 25, 2024
Good!
Toru
Toru, 1-night trip
10/10 Exceptional
Jul 2, 2023
Great Kigali stay
Lovely hotel in a great location. Really lovely gardens and outdoor bar and restaurant. Rooms are a bit tired but very comfortable and great views.
Ruth
Ruth, 2-night trip
10/10 Exceptional
Apr 7, 2023
Perfect spot! The sunrise, the views, the pool area, and the sstaff are all perfect!