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Serways Hotel Heiligenroth

2.0 star property
Hotel with restaurant, near Motorcycle Museum

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Photo gallery for Serways Hotel Heiligenroth

Lobby lounge
Reception
Premium bedding, Select Comfort beds, desk, blackout drapes
Front of property
Shower, rainfall showerhead, hair dryer, towels
In the heart of Heiligenroth, Serways Hotel Heiligenroth offers a warm welcome with a playground for kids and adults alike. Enjoy meals at the on-site restaurant, unwind with a drink at the bar, and stay connected with free in-room WiFi. The hotel's multilingual staff is always ready to assist while you explore nearby Great Market Square.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Multilingual staff
  • TV in a common area
  • Playground

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $94
$100 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use

Premium bedding, Select Comfort beds, desk, blackout drapes

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, desk, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Elan Hotel

  • Pet friendly
  • Free parking
  • Free WiFi
  • Non-smoking
8.0 out of 10, Very Good, (131)
The price is $80
$85 total
includes taxes & fees
Feb 24 - Feb 25
Elan Hotel
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About the neighborhood

Map
A3, Heiligenroth, RP, 56412

What's nearby

  • Great Market Square - 7 min drive
  • Neo-Gothic Town Hall - 7 min drive
  • Motorcycle Museum - 16 min drive
  • Emser Therme - 19 min drive
  • Deutsches Eck - 24 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 61 min drive
  • Dernbach/Ww Station - 9 min drive
  • Niedererbach Station - 10 min drive
  • Goldhausen Station - 18 min walk

Restaurants

  • ‪Serways Raststätte Heiligenroth West Raststätte - ‬5 min walk
  • ‪Die Mühlenbäcker - ‬5 min drive
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pizzeria Da Salvo - ‬6 min drive

About this property

Serways Hotel Heiligenroth

Enjoy your visit to Heiligenroth with a stay at Serways Hotel Heiligenroth. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, German

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 7.99 per person

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth

Frequently asked questions

Does Serways Hotel Heiligenroth offer free cancellation for a full refund?

Yes, Serways Hotel Heiligenroth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Serways Hotel Heiligenroth?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serways Hotel Heiligenroth?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Serways Hotel Heiligenroth?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Serways Hotel Heiligenroth and nearby?

Recommended spots to visit include Motorcycle Museum (2.5 mi), Neo-Gothic Town Hall (2.7 mi), and Great Market Square (2.7 mi).

Are there restaurants at or near Serways Hotel Heiligenroth?

Yes, there's an onsite restaurant.

What's the area around Serways Hotel Heiligenroth like?

Serways Hotel Heiligenroth is a short 2-minute walk from Nassau Nature Park and 15 minutes' walk from Katholische Kirche St. Petrus und Marcellinus.

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Serways Hotel Heiligenroth Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great places we will stay again
Dorinel, 1-night trip

10/10 Exceptional

Great places just what we need .
Dorinel, 1-night trip

10/10 Exceptional

Awesome Little Hotel
Justin Gervet, 1-night trip

10/10 Exceptional

Perfect for a one night, on our way through Germany. Clean rooms, nice shower and quiet rooms, although next to the highway
Alberdien, 1-night trip

6/10 Good

The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Terry, 1-night trip

8/10 Very good

Room could be cleaner
Nina, 4-night trip

2/10 Poor

What to say...
Unfortunately we had not the best experience. We booked and paid via Hotels.com (expedia) a few days earlier a room. When checking in the receptionist informed us Expedia didn't make the payment and we needed to pay, which we did. We contacted Hotel.com call center who tried to get a hold of the hotelmanager to resolve. Unfortunately they were not able to speak to the hotelmanager to resolve the issue. We showed the receptionist our payment to Hotel.com but she was not interested and only followed her own system, no willingness to listen. When my sister called my father for advise, the receptionist started shouting to stop recording the conversation and threatened with the police. My sister was flabbergasted, my father shocked to hear the receptionist shouting and we decided to leave this uncomfortable and aggressive situation. We did our best, spoke German as the receptionist was not able or willing speaking English. Nothing wrong with the hotel, neither the attempts from the hotel.com call center to solve and appologisies we received. You see that you can have a good company, but at the end it are the people working for you that can break your reputation in a second. Hotel.com will for sure solve it and pay back the double payment, it's just unneeded and unnecessary experience burning time of people and creating the wrong memories the hotel staff should have created.
Frans, 1-night trip

8/10 Very good

AILLOT, 1-night trip

10/10 Exceptional

Norman, 1-night trip

10/10 Exceptional

Markus, 1-night trip

4/10 Fair

Kein WLAN, nur ein Hotspot, der aber nicht zu erreichen ist Unmögliches Personal, sowohl beim Checkin ( in der Raststätte beim Verkaufspersonal)als auch im Housekeeping. Türen werden geknallt von Gästen und Zimmermädchen bis nach Ouhr ein ständiges Rein u Raus u Gepolter auf dem Gang.
Christina, 1-night trip

6/10 Good

Enkelt hotell längs motorvägen
Negativt: Smutsiga handduk, inga örngott på kuddarna, en angränsande ytterdörr som lät jättemycket och väckte mig (ingång till hotellet) Positivt: Stort och fint rum. Stort och fint badrum. Tyst rum bortsett från dörren till hotellet som måste åtgärdas. Summa summarum är att betyget kan bli bra med förändring av några småsaker.
1-night trip

10/10 Exceptional

Lino, 1-night trip

6/10 Good

Nicht schön aber durchaus praktisch gelegen.Für einen Zwischenstop zu empfehlen.Zimmer war sehr ruhig gelegen.Das Frühstück war einfach aber in Ordnung und wurde in der Raststätte angeboten. Kurzum für einen Zwischenstopp in Ordnung
Frank, 1-night trip

8/10 Very good

Personalmangel zur Bearbeitung von Anfragen an der Rezeption
Anus, 2-night trip

6/10 Good

Fijn dat een hotel aan de snelweg geen geluidsoverlast in de kamer oplevert.
Antoinette, 1-night trip

8/10 Very good

peter, 1-night trip

8/10 Very good

Für ein Autobahn-Hotel empfehlenswert. Ankunft um 01:45 Uhr, dennoch klappte alles problemlos.
Bernhard, 1-night trip

6/10 Good

Das Badezimmer war bedeckt mit Baustaub, da vermutlich Renovierungsarbeiten stattgefunden haben. Wir haben es selber geputzt, da wir am Abend angekommen sind. Insgesamt war das Hotel aber okay.
Jens, 1-night trip

4/10 Fair

1-night trip

8/10 Very good

Sonja, 1-night trip

10/10 Exceptional

Sehr gut
Sehr gut
Anderson, 1-night trip

8/10 Very good

Zwischenhalt
Hotel ist gut gelegen für einen Übernachtung an der Autobahn nach Köln
Thomas, 1-night trip

8/10 Very good

Perfect als doorreishotelletje
Perfect als doorreishotel, in ons geval op weg naar onze skibestemming in Oostenrijk. Langs de A3, dus geen minuut tijdverlies. Zeer nette kamers, efficiënte check-in, en niets van de autoweg of van verkeer te horen.
Els, 1-night trip

2/10 Poor

Roemer, 1-night trip