Within 16 hours, all 3 of our rooms were without water 3 times! That meant no use of the toilets, no use of the sinks, no use of the showers. Completely unsanitary! We were told that the city had turned off the water, but the adjacent rooms had water - so they had to concede that they were lying to us. We met other guests with the same problem. After maintenance banged on the pipes on the roof, water resumed. On the second day, scorching hot water came out of both the hot and cold taps, burning us. In the US this hotel would be closed down. I'm not that difficult to please - on this same trip I gave other hotels a 5 rating. I only ask for sanitary, clean and comfortable accommodations- not present at this hotel.