Villarino 292, Costanera del Rio Negro, Viedma, Rio Negro, R8500LGP
What's nearby
Church of Our Lady of Mercy - 9 min walk - 0.8 km
Casino del Río - 3 min drive - 2.4 km
Villarino Plaza - 6 min drive - 5.4 km
Templo Parroquial Nuestra Señora del Carmen - 7 min drive - 5.6 km
House of Culture - 7 min drive - 5.1 km
Getting around
Viedma (VDM-Gobernador Edgardo Castello) - 12 min drive
Viedma Station - 6 min drive
Beach shuttle (surcharge)
Restaurants
El Barco - 10 min walk
Comahue Bar-Restó - 15 min walk
El Muelle Fast Food - 1 min walk
Al Rio WINE BAR - 1 min walk
Alacruz - 4 min drive
About this property
Hotel Austral
Located near a train station, Hotel Austral is a great choice for a stay in Viedma. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, Spanish
At a glance
Hotel size
98 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children (18 years old and younger) not allowed
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Beach shuttle*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Beach shuttle (surcharge)
Beach nearby
Golf lessons nearby
Working away
Business center
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Beach shuttle (surcharge)
Accessibility
Elevator
Room amenities
Be entertained
21-inch TV
Cable TV channels
Sleep well
Blackout drapes/curtains
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
Optional extras
Continental breakfast is offered for an extra charge of approximately ARS 220 to 600 per person
Beach shuttle service is offered for an extra charge
Late check-in between 11:00 PM and 8:00 AM can be arranged for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Austral Viedma
Hotel Austral Viedma
Hotel Austral Hotel
Hotel Austral Viedma
Hotel Austral Hotel Viedma
Frequently asked questions
Does Hotel Austral offer free cancellation for a full refund?
Yes, Hotel Austral does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Austral?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Austral?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Austral?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Austral?
No, this hotel doesn't have a casino, but Casino del Río (3-min drive) is nearby.
Are there restaurants at or near Hotel Austral?
Yes, there's an onsite restaurant.
What's the area around Hotel Austral like?
Hotel Austral is a short 9-minute walk from Church of Our Lady of Mercy and 18 minutes' walk from Calesita La Maragata.
Hotel Austral Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
Dec 17, 2023
The worst and crappy hotel in the area I never stay in a hotel like that dirty people smokes I don’t know what in the room oldest hotel in the whole country nothing like what you guys describe on the pictures
Gianni
Gianni, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2019
Fantastic hotel and location, feels more like a 4 star hotel totally to recommend
Martin
Martin, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 22, 2019
The hotel is in a beautiful location with a great seafood restaurant within walking distance. Staff of hotel were very nice and helpful. Breakfast was included and very good. The air conditioning was weak. We would stay here again.
Pablo
Pablo, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 24, 2019
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Feb 10, 2019
Avoid if you can
The lady at reception was very nice and breakfast was acceptable but on the day we arrived there was no hot water or glasses in the room or bathroom which is not what you expect for supposedly the best hotel in town. Check out was very early at 10a.m with no possibility of a late check out although we were allowed to wait in the lounge albeit that there was no avalanche of people checking in so on the face of it the management need some customer care training.
John
John, 1-night romance trip
Verified Hoteles.com guest review
6/10 Good
Sep 14, 2018
I LIKE LIKE THE BREAKFAST FOOD AND SPACIOUS AREA. I LIKE THE CLEANLINESS. SERVERS ARE VERY PLEASANT & HELPFUL.
I DON'T LIKE THAT NONE OF THE STAFF CAN'T COMMUNICATE IN ENGLISH. BEING A PLACE TO BE VISITED BY FOREIGNERS, MY SUGGESTION IS THAT AT LEAST ONE STAFF SHOULD BE AVAILABLE E TO SPEAK ENGLISH. I DON'T LIKE THE TIMES WHEN THERE WAS NO ELECTRICITY. I AM AFRAID THAT IT WOULD HAPPEN WHILE I AM IN THE ELEVATOR. DURING OUR 2 DAY STAY, ELECTRICITY WENT OFF COUPLE OF TIMES WITHOUT ANY INFORMATION WHY IT HAPPENED & WHEN IT WOULD BE BACK ON. ONE TIME I WAS IN THE SHOWER AND IT WAS VERY SCARY. THERE SHOULD BE A GENERATOR THAT WOULD KICK ON RIGHT AWAY.
TRINITY
TRINITY, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 9, 2018
good
A little run down , bathroom fixtures and door locks are out if date. overall pretty clean, helpful staff , secure fenced parking in a garage.
John
John, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jan 27, 2018
Good location near the waterfront
AC was turned off mid-afternoon and cooling did not come back on that night, for a hot room this was uncomfortable and 'nothing could be done'. Lower River view room had lots of traffic noise ( windows open to cool the hot room).
Otherwise clean but care-work.
Bergrider
Bergrider, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 12, 2018
Steven
Steven, 1-night trip with friends
Verified Hoteles.com guest review
4/10 Fair
Oct 31, 2016
Verified traveler
Verified Hoteles.com guest review
6/10 Good
Mar 8, 2016
The best hotel option in Viedma
With few or no other options this is by far the best option in Viedma, and while not top grade is perfectly satisfactory and extraordinarily good value. While the rooms at the front have a pleasant river view they can be very noisy with all- night traffic noise, and a room at the rear is recommended
John
Verified Hoteles.com guest review
10/10 Exceptional
Jan 2, 2014
Verified traveler
Verified Hoteles.com guest review
10/10 Exceptional
Nov 22, 2013
Excellent location
The location was perfect, the staff was very helpful and the room was large with a omfortable bed and pillow. Only complaint was the wifi was a little weak in our room and there was a quite a bit of road noise. But al things considered, I'd definitely stay there again."
Deborah
Verified Hoteles.com guest review
4/10 Fair
Nov 7, 2013
Noisy hotel with poor service
The hotel was very noisy. The road noise was really bad especially as it was Friday and all the local kids were driving up and down revving their bikes and cars till about 3 am. Also they put a school party on ur floor and they were making a terrible noise until about 2 am. So we got very little sleep,
Daniel
Verified Expedia guest review
6/10 Good
Jan 23, 2013
Good breakfasts,good location but some issues.
We felt that when we arrived that the reception was not very welcoming and whilst efficient at checking us in we did not feel that the reception staff were very pleasant.In addition despite being non smokers we were later asked to pay a fine of 700 pesos for smoking in the room. We explained that we had never smoked in our lives and felt that they did not believe us. We did not pay the fine.Also we bought tea and cakes in the snack bar and were overcharged for two very,very small pieces of cake Also there was no menu available so one needs to check prices beforehand. We felt that the snack bar was very poor value.
David
Verified Hoteles.com guest review
8/10 Very Good
Sep 25, 2012
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Feb 14, 2012
Hotel Austral - A faded gem
I needed a break from hostels and a sleepy town to relax in. Viedma and Hotel Austral fit the bill perfectly. After reading the reviews here I felt I was taking a chance, but the hotel seemed like the best bet. And while it's clear this property is past its prime, the staff where excellent and also constantly cleaning.
The room itself was basic, but with a new and clean bread spread and duvet. The bathroom was equivalent to what you'd find at a Delta in North America.
The lobby is styled as a grand sitting room complete with a piano player and comfy chairs. Unfortunately this was the only place I could get wifi. Wifi didn't reach my room.
The location is in the very centre of Viedma situated directly on the river. A few good restaurants around the hotel and the river walk makes for a relaxing afternoon.
Summary: If you're expecting a first class hotel you'll be disappointed. This is a comfortable mid range hotel. Just relax and enjoy the town.
Verified traveler
Verified Hoteles.com guest review
10/10 Exceptional
Jun 28, 2024
Una muy buena experiencia
Había leído algunas opiniones no favorables, pero nos arriesgaos igual y el resultado fue muy bueno.
La recepción muy atenta, la habitación limpia, provista de todo lo que ofrecen, muy confortable y con una hermosa vista al río.
El desayuno muy bien de acuerdo a su categoría (tres estrellas) y un poco mejor que su categoría en la variedad de tortas y dulces
Roberto
Roberto, 1-night business trip
Verified Hoteles.com guest review
2/10 Poor
Nov 28, 2023
Gonzalo
Gonzalo, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 25, 2023
Buena ubicación, limpio, hacia frio en algunas hab