University Medical Center Hamburg-Eppendorf - 5 min drive - 3.4 km
Hagenbeck Zoo - 6 min drive - 4.2 km
Volksparkstadion - 10 min drive - 7.6 km
Reeperbahn - 11 min drive - 7.7 km
Getting around
Hamburg Airport (HAM) - 6 min drive
Dakarweg Hamburg Station - 6 min drive
Semperstraße Hamburg Station - 6 min drive
Barmbek Station - 8 min drive
Lattenkamp U-Bahn - 22 min walk
Hudtwalckerstraße U-Bahn - 30 min walk
Restaurants
McDonald's - 3 min drive
Croque Factory - 4 min walk
Le Marrakech - 12 min walk
Kugellager Eiscafé - 2 min walk
Rio Grande - 5 min drive
About this property
Entrée Hotel Groß Borstel
When you stay at Entrée Hotel Groß Borstel, you'll be within a 15-minute drive of Hagenbeck Zoo and Volksparkstadion. Also, Reeperbahn and Hamburg City Hall are within a short drive.
Languages
English, German
At a glance
Hotel size
20 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Free stocked minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
Entrée Groß Borstel
Entrée Groß Borstel Hamburg
Entrée Hotel Groß Borstel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel
Entree Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel Hamburg
Frequently asked questions
Does Entrée Hotel Groß Borstel offer free cancellation for a full refund?
Yes, Entrée Hotel Groß Borstel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Entrée Hotel Groß Borstel?
Sorry, pets aren't allowed.
Is parking offered on site at Entrée Hotel Groß Borstel?
Sorry, there's no onsite parking at Entrée Hotel Groß Borstel.
What are the check-in and check-out times at Entrée Hotel Groß Borstel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an onsite casino at Entrée Hotel Groß Borstel?
No, this hotel doesn't have a casino, but Casino Esplanade (9-min drive) and Casino Reeperbahn (11-min drive) are both nearby.
Entrée Hotel Groß Borstel Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 8, 2023
Abdelhadi
Abdelhadi, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 7, 2023
Motel
Not clean at all
Verified traveler
1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Jul 16, 2023
The staff was very kind and professional and the hotel is super close to the airport in a nice area. However, the room we stayed in was not cleaned beforehand (only the sheets were changed and those even had hair). The bathroom was not clean and dirty towels from the previous guests were there. The shower was moldy and had hair. It felt gross and unsanitary.
Sofia
Sofia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2023
ronald
ronald, 1-night trip
Verified CheapTickets guest review
2/10 Poor
Apr 15, 2023
April 2023
Black mold near patio door, on the side near the wall and on the floor. Dust hanging from ceiling throughout the room. Bathroom looks like it had not been cleaned in a month or more. Sheet covering mattress was very thin. Half bottle of hotel soap (from last person I’m assuming) was still there and not replaced with a new one. Overall this place is gross. Don’t recommend.
Verified traveler
1-night trip
Verified Hoteles.com guest review
2/10 Poor
Oct 20, 2022
Judy
Judy, 3-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Oct 7, 2022
Nice staff, clean and comfortable room.
Kirk
Kirk, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2022
Great place
Santiago
Santiago, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 2, 2021
The best that can be said of the property is that it was well located for my needs.
Apart from that there is very little positive that can be said:
- the elevator was broken for most of my stay (I had a room on the 3rd floor)
- I had to leave a day early and did not get a refund for the cancelled day
- the room: pillows were cheap and hard; the shower faucet did not work properly; the toilet seat was broken; the windows did not have curtains to keep daylight out
- the property overall: the place needs an overhaul; spider webs and insects everywhere, carpets were filthy
Matthias
Matthias, 5-night business trip
Verified Expedia guest review
2/10 Poor
Oct 14, 2019
had to leave the hotel after one night (booked and paid for 6 nights and no refund given) after money theft from room. Staff unhelpful und unfriendly, carpets dirty and cobwebs on walls. Reported theft to police
bar
bar, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Jul 14, 2019
Ok, not very clean. Toilet Seat broken
Siri
Siri, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 17, 2018
Durchaus zufrieden
Very quiet, good bed, okay breakfast. Very helpful receptionist (young lady), not so helpful the young man on duty the other night. Clean, well connected with public transport, near shops, café and restaurants. Near airport. Nice neighborhood. Could use a makeover.
Heide
Heide, 3-night romance trip
Verified Hoteles.com guest review
6/10 Good
Mar 3, 2018
A cheap hotel - you get what you pay for
All room amenities in room,basic but very clean - it ticked all the boxes for me
Martin
Martin, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 27, 2018
Good for the orice
Typical Hotel Garni. You get what you pay for. English not readily understood
Graham
Graham, 4-night trip
Verified Expedia guest review
4/10 Fair
Sep 25, 2017
thanks but no thanks, ... never again ....
When leaving the hotel in the morning I unfortunately forgot the key in the room (key card works also as main switch for power in the room, so i left the key in the cradle) I only realized this on my way back to the hotel by 1am in the morning. I knew that they don't have a 24hr reception, however you would expect that there is a process in place if something like this is happening to a guest of this hotel. I found a phone number at the door, but this not so friendly gentlemen responded after explaining him the situation " what can i do now, I am sitting in Berlin" (or so) but there was no help from his side. I went to 2 other hotels in the vicinity but they were fully booked, so i ended up sleeping in my car!!
Michael
Michael, 10-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 14, 2017
First Time in Germany
My first rime in Germany, I found this hotel to be affordable and comfortable and only 10 minutes from the airport. The room was larger than I had expected with a wonderful view of the neighborhood. This is not your cookie cutter mega hotel, The room also came equip with a safe for storing your valuables. instead holds it's own charm in it's uniqueness. The room included a refrigerator and stove. The hotel offers a for about €7.00 a breakfast with simple fare, including eggs cooked to your liking.
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2017
Nice and calm atmosphere. Lovely garden and nice service
Annette
Annette, 1-night romance trip
Verified Hoteles.com guest review
2/10 Poor
Aug 30, 2016
the hotel was closed with we got there. there was
the hotel was closed with we got there. there was no one to attend us at all.
Taimoor
Verified Hoteles.com guest review
6/10 Good
Jun 26, 2016
Verified traveler
Verified Hoteles.com guest review
2/10 Poor
Jan 9, 2016
Do not stay here
The hotel is very old an outdated. It is set up like a cheap beach hotel from the 80s or 90s with no beach in sight. The city center is ridiculously far away, and there is no shopping or restaurants in the immediate area. The hotel was filthy and will just make you feel completely disgusting.
John
Verified Expedia guest review
8/10 Very Good
Nov 29, 2015
just sleeping due to early flight
Povl
Verified Hoteles.com guest review
10/10 Exceptional
Sep 18, 2013
Close to airport
Excellent service by staff. Extremely comfortable all round
Verified traveler
Verified Hoteles.com guest review
4/10 Fair
Jan 16, 2012
Not as ordered
We just spent one night in this hotel before flying out of Hamburg airport the next morning. So the best I can say of this hotel is its location.
The man in the reception was not able to speak English (even though it is near an international airport) and handed us instead a note on which some poor English tried to explain what we should do - but it was hard to understand!
We have asked for a non-smoker room but got a smoker room...And I have asthma, so this really sucked. The room was fine in size and furniture was fine in "material", but spiderwebs were hanging from the ceiling and it generally needed some more cleaning.
Verified traveler
Verified Hoteles.com guest review
4/10 Fair
Oct 9, 2023
Die Unterkunft ist in die Jahre gekommen, die Wände brauchen einen neuen Anstrich, Teppichboden ist hinüber, die Duschkabine ist verkalkt, teilweise fehlen hie Griffe. Das Personal ist sehr freundlich und zuvorkommend. Frühstück hat 9 von 10 Punkten verdient ein richtiger Lichtblick hier. Sauberkeit im Bad leider sehr schlecht, hier besteht dringend Handlungsbedarf. Schade weil tolle Lage und gut geschnittene Zimmer. Hier muss dringend investiert werden