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Mercure Melbourne Caroline Springs

4.5 star property
Lakefront hotel in Caroline Springs with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Caroline Springs

Terrace/patio
Exterior
Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Free parking
    Free parking
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $106
$117 total
includes taxes & fees
Nov 24 - Nov 25

Room options

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Deluxe One Bedroom Spa Apartment | Jetted tub
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Kitchen
Laundry facilities
Pet friendly
Parking available
8.2 out of 10, Very Good, (536)
The price is $112
$124 total
includes taxes & fees
Nov 22 - Nov 23
Quest Caroline Springs
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About the neighborhood

Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • Watergardens Town Centre - 7 min drive - 6.1 km
  • Sunshine Hospital - 11 min drive - 9.7 km
  • Flemington Racecourse - 19 min drive - 18.4 km
  • Crown Casino - 23 min drive - 29.3 km
  • Marvel Stadium - 24 min drive - 31.0 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 43 min drive
  • Caroline Springs Station - 6 min drive
  • Melbourne Deer Park Station - 11 min drive
  • Melbourne Diggers Rest Station - 13 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Jolly Miller Caroline Springs - ‬2 min walk
  • ‪KFC - ‬6 min walk

About this property

Mercure Melbourne Caroline Springs

Located near a train station, Mercure Melbourne Caroline Springs is a great choice for a stay in Melbourne. Guests can take a dip in the indoor pool or grab a bite to eat at Westwaters Bistro, which serves lunch and dinner. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.4 percent for credit card payments
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 250.00 per accommodation, per stay

Optional extras

  • WiFi is available in guestrooms for AUD 20 per night (rates may vary)
  • Wired internet access is available in guestrooms for AUD 20 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 25 for adults, and AUD 10 to 10 for children
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Rollaway beds are available for AUD 44.0 per night

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Prepaid credit cards are not accepted for any bookings.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Melbourne Caroline Springs
Mercure Melbourne Hotel Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Sp
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Does Mercure Melbourne Caroline Springs offer free cancellation for a full refund?
Yes, Mercure Melbourne Caroline Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Caroline Springs?
Yes, there's an indoor pool.
Are pets allowed at Mercure Melbourne Caroline Springs?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Caroline Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Melbourne Caroline Springs?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out is available.
What is there to do at Mercure Melbourne Caroline Springs and nearby?
Mercure Melbourne Caroline Springs has an indoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Mercure Melbourne Caroline Springs?
Yes, there's an onsite restaurant, Westwaters Bistro.
Does Mercure Melbourne Caroline Springs have any outdoor private spaces?
Yes, every room features a balcony.

Mercure Melbourne Caroline Springs Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Gregory, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Aisea, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hoteles.com guest review

6/10 Good

1. The lady in the morning when I checked out was not very helpful. 2. The lady had a bad attitude. 3. Was not helpful when asked for anything. 4. No Toothbrush or shaving in the room. 5. When asked the receptionist in the morning she said she don't have in stock. Such a big hotel and no good service Also, when I booked the room there was a sofa available in the room as per the photos. But when I reached at the room there was no sofa. When I called the staff they said its the same in all the rooms. But my friend stayed at the hotel before as well who recommended me this place confirmed there was a sofa in the rooms. Its should have things that you see when you make the booking or made clear that it can be different. Wont be booking this place again.
Rajan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

J R, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Easy check In and friendly staff
Bradley, 1-night trip
Verified Wotif guest review

8/10 Very Good

Beds comfortable, rooms were clean. The pool not heated!! In Melbourne! In winter!!!
Catherine, 3-night trip
Verified Wotif guest review

6/10 Good

Close to family
Neil, 2-night family trip
Verified Wotif guest review

8/10 Very Good

Good
Jie, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Great location
Max, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice spacious rooms
Suzi, 1-night trip
Verified Wotif guest review

8/10 Very Good

Great hotel , WIFI however not great.
Bronwyn, 1-night trip
Verified Wotif guest review

8/10 Very Good

I am astounded that this property does not have an accessible room. I struggled in the shower as there aren't even grab rails avialable.
H, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Theresa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Richard, 1-night trip
Verified Wotif guest review

8/10 Very Good

Nice area, though distant from Melbourne CBD and airport, despite coming up with search for airport hotels. Felt safe running/walking in area, many nearby dining options.
Terri, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great little getaway
Great customer service clean, friendly, helpful, comfortable, spacious
Hannah, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location, clean, very quite and close to alot of amenities.
David, 2-night trip
Verified Expedia guest review

2/10 Poor

Carmel, 5-night trip
Verified Wotif guest review

8/10 Very Good

Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Craig, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Sandra, 3-night trip
Verified Wotif guest review

2/10 Poor

Robyn, 1-night trip
Verified Wotif guest review

10/10 Exceptional

I think the only thing that should be made clearer is the fact u need a $250 bond on arrival as i wasnt aware of that apparently its in the terms and conditions but i didnt see it
chloe, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clean,
Keti, 2-night trip
Verified Expedia guest review

8/10 Very Good

Dawn, 1-night trip
Verified Wotif guest review