The facilities themselves are great. Comfortable bedding, modern decorations, good buffet, strong internet, and very comfortable lobby. Unfortunately, check-in took a really long time, the front desk staff have limited English skills and forget about room service (that took almost 2 hours and a trip to the lobby to see the manager). The area is convenient for shopping and sightseeing and there is a shuttle bus available. In the room, you had typical amenities like shower gel, shampoo, slippers, razor kit, etc... even some fruit... but I went down to the buffet for dinner and ended up back in my room - no real Western-style dishes. Seems like the hotel is a fancy "local" hotel as opposed to an international hotel.