Located near a train station, Aretusa Palace Hotel is a great choice for a stay in Syracuse. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
101 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited
Free offsite parking within 820 ft
Transfers
Airport pickup (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
2 bars/lounges
2 coffee shops
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Scuba diving nearby
Working away
Business center
Meeting room
Conference center (4844 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
25-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 4.00 percent will be charged
Optional extras
Airport shuttle service is offered for an extra charge of EUR 10 per person
Children & extra beds
Rollaway beds are available for EUR 15.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse
Frequently asked questions
Does Aretusa Palace Hotel offer free cancellation for a full refund?
Yes, Aretusa Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aretusa Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aretusa Palace Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Aretusa Palace Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 10 per person.
What are the check-in and check-out times at Aretusa Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Aretusa Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Aretusa Palace Hotel also has 2 bars.
Are there restaurants at or near Aretusa Palace Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Aretusa Palace Hotel like?
Aretusa Palace Hotel is in the heart of Syracuse, a short 8-minute walk from Syracuse Station and 6 minutes' walk from Madonna delle Lacrime.
Aretusa Palace Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
May 16, 2019
The upgraded room we received was excellent !!!
Room reception, check-out and check-out are done by an amazing receptionist !!!
Thank you Lucia for the wonderful service.
We'll recommend you.
ZECHARIA
ZECHARIA, 7-night trip with friends
Verified Hoteles.com guest review
4/10 Fair
Jul 19, 2017
Hotel Jolly Aretusa
This hotel is situated in a nice area of Siracusa surrounded by shops and cafes and also near the Siracusa Marina, a 10 minute drive.The hotel is fairly clean and the room is somewhat comfortable however the showers are way too small, can barely fit in the shower. The entire bathroom needs a revamp cause the plumbing is old and I was getting a foul smell every morning which I suspected to be an S trap issue.The air conditioning did not function properly and although they exchanged me to another room, the other room was not any better than the other one. Had to supplement it with a fan.
Anthony
Anthony, 3-night romance trip
Verified Hoteles.com guest review
6/10 Good
Nov 23, 2015
No frills, central location
A very basic hotel, past its prime. But centrally located, clean and priced right!
Chris
Verified Expedia guest review
4/10 Fair
Sep 24, 2014
Hot, small rooms and no wifi in rooms.
Small rooms with barely enough space to move around. POOR air conditioning - we needed a fan to get to sleep. WIFI not available in rooms- had to work in the lobby. Nice staff that did what they could to help. Small European stand-in showers about 2.5 ft x 2.5 ft. Decent breakfast and good location. Fix the air conditioning and you would have an adequate place to stay. Restaurant in hotel served a good dinner.
Verified traveler
Verified Expedia guest review
4/10 Fair
Aug 6, 2013
Tired hotel
This hotel is within walking distance of the amphitheatre and museum and possibly Ortigia but in my opinion it is in need of a refurb. Small room, not fully clean. Building has some water damaged ceilings and unpleasant odours. I would not want to pay more than £60. I would not stay here again.
Jonathan
Verified Hoteles.com guest review
8/10 Very Good
Aug 19, 2012
Adequate 3 star near archaeological sites
A bit nervous after some of the comments but hotel was perfectly adequate. Very close to archaeological sites - 5 to 10 mins walk which was perfectly OK for fifty somethings even in August - further away from downtown - 25 mins ish.
Had room on second floor - perfectly OK for rate.
Breakfast, parking and free wi-fi included but had to argue for latter as told it was extra when it was included in rate. Was accepted when showed them booking info.
Breakfast OK.
Will
Verified Expedia guest review
8/10 Very Good
Aug 14, 2011
In the middle of everything
Great breakfast. Free Parking a real bonus. Half way between the old part of Siracusa which is a must see and the ancient ruins of the Greek settlers & the archaeology museum. Walking distance to all 2 - 2.5 kms max. Restaurant looked good though didn't try it. Breakfast was excellent so if anything to go by then meals would have been prepared well. Small room but then that is standard. Very clean & well appointed.
Greg
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
Laetitia
Laetitia, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 27, 2024
Ottimo rapporto qualita e prezzo.
Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi
Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Enrico
Enrico, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 21, 2024
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Thomas
Thomas, 1-night trip with friends
Verified Hoteles.com guest review
4/10 Fair
Aug 18, 2024
Verified traveler
3-night business trip
Verified Hoteles.com guest review
6/10 Good
Jun 24, 2024
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Salvatore
Salvatore, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jun 8, 2024
Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Maurilio
Maurilio, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 2, 2024
Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Luis Emilio
Luis Emilio, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Aug 17, 2023
Alberto
Alberto, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 10, 2023
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Giuseppe
Giuseppe, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2023
salvatore
salvatore, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 29, 2023
No
Leonarda
Leonarda, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 26, 2023
BARBARA
BARBARA, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 26, 2022
Franco
Franco, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 17, 2022
Colazione PESSIMA
Camera piccolissima. Il letto andava quasi da una parete all’altra.
Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Andrea
Andrea, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Jun 11, 2022
Le falta mantenimiento a las habitaciones.
MARCELA RAQUEL
MARCELA RAQUEL, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2022
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Gianfranco
Gianfranco, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 4, 2022
Bom, o estacionamento é na rua, o resto foi bom.
Paulo T A
Paulo T A, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Aug 24, 2021
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel