AMERICANS - Do not stay here. I travel to Europe (and Paris, specifically) and had to book a hotel last minute. I was excited to be in my favorite city, after exploring and coming back to the hotel, they gave me a key to SOMEONE else's room, then denied it. It was inconvenient, incredibly invasive and unsafe for the other guests. Once sent to the room that was reserved for myself, there was blood on the sheets, with a quick layover and exhausted I slept in the adjacent twin bed, when complaining they denied it even though I have picture proof of two rooms and the dirtiness. The most disappointing that EXPEDIA provided no support even though I use them for booking for another level of safety. Travelers be aware.