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Novotel Abu Dhabi Al Bustan

4.0 star property
Family-friendly hotel with spa, near Abu Dhabi National Exhibition Centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Abu Dhabi Al Bustan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Pool views, serves lunch, dinner, and happy hour
Meeting facility
Front of property - evening/night
City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Spa
    Spa
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The price is $86
$106 total
includes taxes & fees
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, individually decorated, desk

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, individually decorated, desk

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool, sun loungers
Premier Inn Abu Dhabi Capital Centre
Pool
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (702)
The price is $74
$91 total
includes taxes & fees
Dec 21 - Dec 22
Premier Inn Abu Dhabi Capital Centre
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About the neighborhood

Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0

What's nearby

  • Al Forsan International Sports Resort - 3 min drive - 4.6 km
  • Abu Dhabi National Exhibition Centre - 4 min drive - 5.4 km
  • Zayed Sports City Stadium - 5 min drive - 5.7 km
  • Sheikh Zayed Grand Mosque - 7 min drive - 8.1 km
  • Abu Dhabi Mall - 8 min drive - 10.9 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪Cafe Bonjour Bonsoir - ‬6 min walk
  • ‪Irdk - ‬11 min walk
  • ‪Bait Al Shay Cafeteria - ‬9 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Roxo Specialty Coffee - ‬11 min walk

About this property

Novotel Abu Dhabi Al Bustan

At Novotel Abu Dhabi Al Bustan, you'll be within a 10-minute drive of Abu Dhabi National Exhibition Centre and Sheikh Zayed Grand Mosque. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Pepper Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukrainian, Urdu

At a glance

Hotel size

  • 361 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (14908 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 48
  • Wheelchairs available on site

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 90 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from September 3 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Sauna
  • Spa tub
  • Swimming pool

Alternate facilities are located offsite and include:

  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 100240966000003

Also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Does Novotel Abu Dhabi Al Bustan offer free cancellation for a full refund?
Yes, Novotel Abu Dhabi Al Bustan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Abu Dhabi Al Bustan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Abu Dhabi Al Bustan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Abu Dhabi Al Bustan?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Abu Dhabi Al Bustan?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Abu Dhabi Al Bustan and nearby?
Novotel Abu Dhabi Al Bustan has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Novotel Abu Dhabi Al Bustan?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

2-night business trip
Verified Hoteles.com guest review

2/10 Poor

Ahmed, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Standards dropped through refurbishment.
Unfortunately, due to refurbishment, pool facilities were not available but we could use Tower 2's (where my son lived) facilities. However, although the restaurant was being refurbished, the food offered for breakfast was cold, even though served in bain- maries. The meal served on Friday evening was well below the standard excepted with starters and mains arriving at the same time. My son is still sorting the cost. On a positive note the front of house staff were friendly and helpful, nothing being too much trouble. We will go again, but really hope that, after refurbishment, things will have improved.
Graham, 4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Soonil, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Hamad, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

Marianna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Ziad, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It is described in one word - Fantastic. I will definitely book here again.
Mohammed, 2-night family trip
Verified Expedia guest review

4/10 Fair

The rooms were not that clean as well ad the air conditioner was working well.
Faris, 2-night trip
Verified Expedia guest review

6/10 Good

Maka, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mamoon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Zeeshan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Issam, 4-night trip
Verified Hoteles.com guest review

6/10 Good

Ahmed, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Not “four stars”
Rooms are aged and worn down. Sinks don’t drain properly and walls are stained. Fine for a night or two but don’t expect too much. Not the “four star” hotel experience that it is advertised to be. Think budget hotel. Breakfast quite good though.
2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Faisal, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jeffery, 1-night trip
Verified Travelocity guest review

8/10 Very Good

Marki, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Thomas, 1-night trip
Verified Expedia guest review

4/10 Fair

Worn-out hotel, service could use an overhaul
We first got a room which smelled like an ash tray even though the reception claimed it was a non-smoking room. Thankfully we were given another room which smelled better but the window outside was so dirty you could barely see ouside. Furnitue needs to be replaced. Looks worn-out. Service is terrible even though staff is friendly. Ibhad to ask 5 times for more towels as each room had only 1 large towel and there were 7 of us. Only after a few hours we were given additional 2 towels (and there were 7 of us). Breakfast was very nice and rich. Lots of things to choose from. Very tasty.
Rafi, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Saeed, 5-night trip
Verified Expedia guest review

6/10 Good

bobby, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Rooms were very comfortable.
Tammy, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good for the price. Lots of amenities.
Richard, 2-night family trip
Verified Hoteles.com guest review