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Kuta Central Park Hotel

4.0 star property
Hotel with full-service spa, connected to a shopping center, near Kuta Beach

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Photo gallery for Kuta Central Park Hotel

View from room
In-room safe, desk, blackout drapes, iron/ironing board
Lounge
Lobby
Lobby sitting area
Kuta Central Park Hotel, nestled near Kuta Beach, offers an upscale retreat with a swim-up bar and poolside bar. Guests can unwind at the rooftop terrace or indulge in aromatherapy treatments at TUNJUNG SPA.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Gym
  • Bar
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • Free area shuttle
  • Free beach shuttle
  • Free shopping center shuttle
  • Fitness center
  • Sauna

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
The current price is $35
$42 total
includes taxes & fees
Apr 14 - Apr 15

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Park view

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, No Windows

Family Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room, No Windows

Standard Triple Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio, Pool Access (Triple)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Pool Access (Triple)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Street view

Superior Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Triple Connecting Room, No Windows

Standard Triple Connecting Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Connecting Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio Triple

Studio Triple | In-room safe, desk, blackout drapes, iron/ironing board

Studio Triple

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Promo 2 Standard Room), No Windows

Room (Promo 2 Standard Room), No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Room (Promo 2 Standard Room), No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Room, No Windows

Standard Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior with Extra Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Room (Promo 2 Superior Room)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Promo 2 Superior Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room (no window)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedrooms Suite

In-room safe, desk, blackout drapes, iron/ironing board

Two Bedrooms Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for twin Studio

In-room safe, desk, blackout drapes, iron/ironing board

twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

Special Offer-Studio Room With Free Two Bottles Of Beer

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Studio

In-room safe, desk, blackout drapes, iron/ironing board

Triple Studio

  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio

In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Triple Room (No Window)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio Family

In-room safe, desk, blackout drapes, iron/ironing board

Studio Family

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite

In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Superior Room With Extra Bed

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Two Superior Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Family Room With No Window

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for king Studio

In-room safe, desk, blackout drapes, iron/ironing board

king Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior king Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior king Room

  • Sleeps 2
  • 1 King Bed

Quadruple Room (No Window)

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Studio

In-room safe, desk, blackout drapes, iron/ironing board

Two Double Studio

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room With No Window

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room With No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Jl. Patih Jelantik, Kuta, Bali, 80361

What's nearby

  • Kuta Beach - 20 min walk - 1.7 km
  • Mall Bali Galeria - 5 min drive - 4.4 km
  • Seminyak Square - 7 min drive - 6.2 km
  • Legian Beach - 9 min drive - 1.9 km
  • Seminyak Beach - 15 min drive - 3.4 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 19 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

Restaurants

  • ‪Pie Susu Asli Enak Cab. 2 - ‬5 min walk
  • ‪Volken Coffee - ‬5 min walk
  • ‪Nasi Pedas Ibu Andika 2 - ‬1 min walk
  • ‪Sensa Koffie - ‬3 min walk
  • ‪Bamboo Garden Cafe - ‬3 min walk

About this property

Kuta Central Park Hotel

Located just 5 mi (8 km) from the airport, Kuta Central Park Hotel offers a shuttle (available on request). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, aromatherapy, or reflexology. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Indonesian
VISIBILITY

At a glance

Hotel size

    • 225 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free offsite parking nearby

Transfers

    • Airport shuttle from 7 AM to 11 PM*

Offsite

    • Free area shuttle within 5 km
    • Free beach shuttle
    • Free shopping center shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Free beach shuttle
  • Scooter/moped rentals
  • Shopping
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (1291 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

TUNJUNG SPA has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000.00 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 13 2025 (dates subject to change):
  • Swimming pool
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the fitness facility, and guests under 9 years old are only allowed in the swimming pool with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Kuta Central Park
Kuta Central Park
Kuta Central Park Hotel
Kuta Central Park Hotel Bali
Kuta Central Park Hotel Kuta
Kuta Central Park Hotel Hotel
Kuta Central Park Hotel Hotel Kuta

Frequently asked questions

Does Kuta Central Park Hotel offer free cancellation for a full refund?

Yes, Kuta Central Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kuta Central Park Hotel?

Yes, there's an outdoor pool and a children's pool. The pool will be unavailable from March 3 2025 to March 13 2025 (dates subject to change).

Are pets allowed at Kuta Central Park Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kuta Central Park Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Kuta Central Park Hotel?

Yes, an airport shuttle is available from 7 AM to 11 PM on request. The charge is IDR 250000.00 per vehicle one-way.

What are the check-in and check-out times at Kuta Central Park Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM.

What is there to do at Kuta Central Park Hotel and nearby?

Have fun with nearby activities like cycling, snorkeling, and body boarding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Kuta Central Park Hotel also has a sauna and a steam room.

Are there restaurants at or near Kuta Central Park Hotel?

Yes, there's an onsite restaurant.

What's the area around Kuta Central Park Hotel like?

Kuta Central Park Hotel is a short 20-minute walk from Kuta Beach and 14 minutes' walk from Garlic Lane.

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Kuta Central Park Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Nice morning buffet with a wide variety of food. Unfortunately, the food didn’t agree with me and my daughter’s stomach. Needless to say, we made a great use of the lovely bathroom. The staff catered to our needs exceptionally and were also caring and friendly. The accomodation had a reasonable room space. All the facilities kept my family entertained during our stay!
Koralagamage, 5-night trip

10/10 Exceptional

Very friendly staff, nice and clean property.
Simon, 4-night trip

8/10 Very good

Relaxing break
Fairly decent very friendly budget hotel. Rooms were spacious with tea making facilities. Reception fluent in English. One way shuttle was helpful in going to 3 beaches and 2 shopping malls at 10am and 2pm.Money changers everywhere in Kuta. Food easily available around hotel.
Doreen, 3-night trip

10/10 Exceptional

Good value place to stay.
Arezo, 1-night trip

10/10 Exceptional

I stayed here with my 3 children and myself. The staff were beautiful so helpful. My children loved the pool area they loved to feed the fish and turtles. We would just step out side and catch a cab or walk down the road to the markets. Will definitely stay here again.
Rennae, 7-night trip

6/10 Good

It was ok, average. Pretty confused, as I thought it was near a ‘park’ as in Kuta Central Park Hotel - but it’s actually Kuta’s Central CAR PARK !
Colin, 4-night trip

2/10 Poor

Staff were fantastic. Location is poor but that’s on me. I knew where it was when I booked it. Area around the hotel lacked much of anything and with the run down property we opted to abandon our stay there and book another hotel in a better spot.
Michael Wayne, 3-night trip

10/10 Exceptional

Our suite was lovely and conveniently situated by the pool on the main floor. Reception staff was Excellent. Very attentive and helpful with booking Grab for transportation.
Louise, 4-night trip

8/10 Very good

Nice hotel, really good staff very helpful and attentive. The area around seems under construction so that makes going out after dark a bit creepy. Not easy to find transportation as it is on a busy road. Breakfast is average, not kid friendly. Only on the night 3 we realise we can ask for cereal-coco pop only, not anymore any kind and it’s only for kids under 10 and one only. Wouldn’t stay with kids.
Merjen, 5-night trip

8/10 Very good

Nice hotel
Nice hotel with friendly staff. Clean enough although not much room around the pool. Breakfast was good.
shane, 8-night trip

8/10 Very good

overall good value for money
Cornelis, 7-night trip

6/10 Good

Nice staff n service. Room has many insects especially cockroaches
CHAN MYAE MYINT, 6-night trip

10/10 Exceptional

Amazing and budget friendly
We stayed here for 4 nights. The breakfast buffet was great, many options for food including vegetarian. The pool was clean and not too deep either. The actual room was spacious however it could benefit from some renovation. Overall, amazing stay for the price.
Mahnoor, 4-night trip

8/10 Very good

Great local buffet service
The hotel needs updating but was clean and good value for a budget stay. The best part is the buffet service in the morning- I was thrilled and experienced like a Hawaiian luau with many choices. If you are on a budget, this is the place to go.
Florendo, 1-night trip

8/10 Very good

Great location. The hotel is a little run down and could do with some upgrading. The bathroom tiles had mould on them and cracks. Beds werent very comfortable but the rooms were spacious and the staff were very friendly and helpful. Couldnt fault the food. Good price for food and drinks. The pool was great. The rooms arent very sound proof so can be noisy at times.
Nicole, 9-night trip

8/10 Very good

Only thing we wasn’t happy with was the air conditioner no matter if it was set to 20 or 18 it didn’t seem to make any difference very hot, sleeping overnight
Beth, 1-night trip

6/10 Good

Staff were friendly but understaffed. Had to wait for close to an hour to check in as there was lots of guests but 1 staff member servicing check ins. Safe was not functional. Lots of security on premise - it was a place to sleep however a lot to be improved in terms of a modern refresh, cleanliness and guest servicing times.
Nathan, 1-night trip

6/10 Good

Hotel linen was not clean, bed had been made but linens were not clean, spa services were not available, shuttle was limited, the room smelt of mildew and ammonia, the area was too far from the main areas of Kuta and the hotel shuttle was not as advertised, was not worth the money we paid, will not be staying there again.
Jessica, 7-night trip

6/10 Good

The whole room had a bad musky smell. The toilet had horrendous smell too. Seems like the ground floor had this issue as we had another room with same problem.
Ankush, 3-night trip

6/10 Good

Generally ok. Let down by area, had to pay for the airport shuttle (I’m sure I read if you spend over $250 it’s free!), no local within 5km radius shuttle as advertised, beach shuttle only and when I asked to use it ‘there was no driver so it’s not going’ room was ok. Smelt a bit musty when we first walked in, then air conditioner stopped working and only circulated room air. Pool ok. Area around pool not great. No room to move about. Majority of staff amazing and very helpful. You get what you pay for I guess. Cheap enough.
Sharon, 8-night trip

6/10 Good

Not as nice as the pictures
My family and I staying in a family room with Twin beds pushed together and bunk beds. There were no windows in the room so it was like a cave. The room service was ok, when they cleaned the room they just made the bed and did basic clean of the bathroom. They didn't clean the floor and forgot to give us towels and TP a couple times. It was nice that there was a gym, a small playground and playroom for the kids. However the playroom had a smell of rat poop and the toys including the ball pit were dirty and not well cared for. Both of my small children got fevers right after playing in the playroom and we didn't go back there. The out door play ground was ok, but very dirty, my kids clothes were stained black from playing there a short time. The breakfast buffet was just ok, the only thing that stood out was the Indian food options they had, but there was only a couple of them. The pool was ok and there are a few swim up bar stools. The room service menu had more options than the previous hotel we stayed that the food was good. The only other complaint we had was a few of the nights there were people and children running the halls and screaming between 12am and 2am and we had to call security to complain multiple times. But it was a decent hotel for only $55 a night.
David, 12-night trip

2/10 Poor

We had a terrible holiday in the hotel, around the pool the drainage was broken and my daughter’s foot got stuck into that broken one, unfortunately it ripped her toe nail off. We had to go to the hospital to have an operation and get it removed. Upon arrival I was given two rooms with no windows ( was not advertised that they have no windows) which was the first shock, negotiated with the manager who refused completely to offer anything eventhough it’s clearly their fault.( falsely advertised) Had a meeting with Sale Director who offered a King queen room ( only has two twin beds) I was offered a rollaway bed. Mind you my family is 6 people I had to squeeze in this room to move on with our holiday( no money difference was offered to us at all, when I asked for money difference I was told this room is a better room than the standard triple room( please note I paid for two rooms which is definately higher than the room they gave me) What I was really surprised with , at the time of the pool incident they left us there ( daughter was bleeding) they got a lot of workers to change all the broken drains around the pool. During the stay they were a lot of organised student groups who were very noisy and disrespectful ( taking videos of us, knocking the door in the early morning and night and running away) Locals were also taking our stuff from our terrace , using our terrace to sit and smoke at our chairs outside. No cereal for kids except under 4y (find it very weird)
Eman, 10-night trip

10/10 Exceptional

Justin, 1-night trip

10/10 Exceptional

Sarah, 4-night trip

8/10 Very good

Friendly budget hotel
Comfortable, friendly, budget hotel. It's near a lot of shops, supermarkets and eateries. Cheap express or overnight laundry near hotel. Very convenient location. Shuttle was helpful to 2 shopping malls and 2 beaches. Breakfast was ok too.
Doreen, 3-night trip