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Hotel Maya del Carmen

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya del Carmen

Outdoor pool
Point of interest
Point of interest
Amaite | In-room safe, individually decorated, blackout drapes
Hatsa-Ha | In-room safe, individually decorated, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Multilingual staff
Feel at home
  • Children's pool
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Hatsa-Ha

In-room safe, individually decorated, blackout drapes

Hatsa-Ha

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Habuc

In-room safe, individually decorated, blackout drapes

Habuc

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Amaite

Amaite | In-room safe, individually decorated, blackout drapes

Amaite

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Refrigerator
TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.8 km
  • Gran Coyote Golf - 5 min drive - 4.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Maya del Carmen

Hotel Maya del Carmen offers a great location, putting you within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool, a children's pool, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony
  • Yard
  • Individually decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle
  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Carmen Maya
Hotel Maya del Carmen
Maya Carmen
Maya del Carmen
Hotel Maya Carmen Playa del Carmen
Hotel Maya Carmen
Hotel Maya del Carmen Hotel
Hotel Maya del Carmen Playa del Carmen
Hotel Maya del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maya del Carmen offer free cancellation for a full refund?
Yes, Hotel Maya del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Maya del Carmen?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Maya del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Maya del Carmen?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Maya del Carmen?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle.
What are the check-in and check-out times at Hotel Maya del Carmen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Maya del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.
What is there to do at Hotel Maya del Carmen and nearby?
Hotel Maya del Carmen has an outdoor pool and a picnic area, as well as a garden.
Does Hotel Maya del Carmen have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Hotel Maya del Carmen like?
Hotel Maya del Carmen is a short 7-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Quinta Avenida.

Hotel Maya del Carmen Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Pasquale, 9-night romance trip
Verified Expedia guest review

6/10 Good

The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Vickiana, 5-night romance trip
Verified Orbitz guest review

8/10 Very Good

Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Noel, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Lovely Mayan hotel close to everything
Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Street great to enjoy cycling
Tammy, 23-night trip
Verified Hoteles.com guest review

6/10 Good

Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Jose, 3-night trip
Verified Hoteles.com guest review

6/10 Good

eliander, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Dayren, 1-night trip
Verified Expedia guest review

8/10 Very Good

Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Angela, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Convenient.
Phil, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great stay!
Claudia, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

A little pricy
Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk. Cons: hard bed, rooms could be updated Would start again
2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Nice spot
Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded. Great service by the man who checked me in.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great Hotel
I always got cleaning service when requested. I appreciated their promptness and attention to detail.
Michael, 22-night trip
Verified Hoteles.com guest review

6/10 Good

Glenroy, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Really old Hotel from the 80's
The hotel is pretty old, looks like no renovations have been carried on since its construction. TV device is a CRT my god from the 90's!!! Cleanness is fair. The worst of all is the internet, no freaking connection from the rooms, you need to go to the front yard to get a fairly decent signal.
Candelario, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good pricing and clean nice place nice staff i loved this place
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

6/10 Good

Room needs work. Everything is old. AC too noisy
Nancy, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Close to stores and La Quinta Avenida
Everything was great except that the AC in my room didn’t work and the technician never arrived to fix it. Also, for the price, they should have a little more than just toast and cereal with coffe or Juice!
Americo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Mexican style hotel.
Nice place for the money. Nice pool. My suite was huge with a kitchen. Breakfast is bread and cereal.
philip, 3-night romance trip
Verified Hoteles.com guest review

6/10 Good

2-night romance trip
Verified Hoteles.com guest review