This is not a cheap hostel with dormitories and shared bathrooms. So, I was expecting at least decent standard rooms, with nice breakfast and professional staff. To my disappointment, I didn't find any of those ...
In fact, these were all small things that spoiled my impression about the hotel and they can be all corrected easily.
First of all, my room was situated next to some office space, therefore I was constantly hearing people talking, shouting, door slamming (waking me up every day, even on Sunday), stock moving (especially glass bottles). Called the front desk about that and it worked for a while, but came back after half an hour.
The room was really small with nothing nice about the decor ...
Doors were made of cheap, thin material and therefore letting any noise in. BTW, they were really ugly and didn't match the interior of the hotel at all. Reminded me of old, communist constructions ...
The staff was trying to help, but again these small faults, like: when picking up the phone, introduce yourself, say thank you and please. Maybe that's too much to ask for, but the hotel clearly wants to be perceived as something of excellent quality. Why not try starting with you staff?
Overall, I rate it 2 out of 5, mostly because of my high expectations that were not met during my stay at this hotel. Will not come back again for sure.