In the heart of Tuol Kouk, Lucky Star Hotel offers a warm welcome with convenient amenities. Connect to in-room WiFi, take care of business at the center, and enjoy easy parking options.
Lucky Star Hotel puts you just a 5-minute drive from Central Market and Royal Palace. Guests will have free perks like WiFi, valet parking, and self parking. Also, NagaWorld Casino and Riverside are just a 5-minute drive away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle (available on request)*
Offsite
Area shuttle within 5 km*
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1998
Spa services
Accessibility
Elevator
Room amenities
Be entertained
21-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)
Area shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
Lucky Star Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh
Frequently asked questions
Are pets allowed at Lucky Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lucky Star Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Lucky Star Hotel?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one way.
What are the check-in and check-out times at Lucky Star Hotel?
Check-in start time: 7:00 AM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Lucky Star Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (4-min drive) is nearby.
What is there to do at Lucky Star Hotel and nearby?
Lucky Star Hotel has spa services.
What's the area around Lucky Star Hotel like?
Lucky Star Hotel is a short 10-minute walk from Olympic Stadium and 5 minutes' walk from City Mall.
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Lucky Star Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.4/10
Staff & service
6.8/10
Amenities
5.8/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
4/10 Fair
Jul 2, 2022
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Serena
Serena, 1-night trip
4/10 Fair
Jul 15, 2023
Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Peter
Peter, 2-night trip
2/10 Poor
Mar 30, 2023
시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.
Verified traveler
2-night trip
4/10 Fair
Feb 1, 2022
George
George, 5-night trip
2/10 Poor
Apr 3, 2020
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay.
The main issues were as follows:
- Rooms are absolutely filthy (please see photos that speak for themselves!)
- The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers.
- Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude!
- Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms.
Overall, a very disappointing stay.
Vincent
Vincent, 8-night trip
10/10 Exceptional
Apr 2, 2020
Excellent. Nice place. Recommend highly. Will visit again
Verified traveler
24-night trip
8/10 Very good
Mar 6, 2020
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Verified traveler
7-night trip
2/10 Poor
Mar 5, 2020
Worst hotel I’ve been at.
Therese
Therese, 2-night trip
10/10 Exceptional
Mar 1, 2020
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Randall
Randall, 4-night trip
6/10 Good
Feb 10, 2020
Verified traveler
1-night trip
8/10 Very good
Dec 16, 2019
Need better maintenance
Not well maintenance hotel
Paul
Paul, 2-night trip
10/10 Exceptional
Oct 12, 2019
Très bon sejour et le personnel est très professionnel à recommander
Didier
Didier, 3-night trip
10/10 Exceptional
May 11, 2019
Tu Anh
Tu Anh, 2-night trip
6/10 Good
Feb 12, 2019
YOUNGTAEK
YOUNGTAEK, 2-night trip
8/10 Very good
Dec 13, 2018
bon séjour
séjour agréable dans un quartier qui célèbre en permanence des mariages
le seul problème de temps en temps la nuit nous subissons des nuisances sonores
travaux et les gens qui discutent dans la rue
quartier en permanence surveillé par des agents de sécurité
Didier
Didier, 3-night trip
6/10 Good
Dec 7, 2018
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Rudy
Rudy, 8-night trip
4/10 Fair
Jun 10, 2018
BYEONGYUN
BYEONGYUN, 1-night trip
8/10 Very good
Feb 10, 2018
Hulda Thorunn Ottesen
Hulda Thorunn Ottesen, 1-night trip
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
8/10 Very good
Aug 17, 2017
Nice place to stay. Close to all tourist sites and good shopping areas.
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
Jun 16, 2016
Hôtel excentré
L'hôtel ne se situe pas dans le quartier touristique de la ville, il est plutôt excentré. Il est à environ 35-45min de taxi de l'aéroport, donc il convient pour une première nuit, à condition de ne pas y passer à plusieurs jours. La propreté laisse à désirer, mais avantage notable : il y a l'air conditionné ! Par contre pas de serviette, ni de savon, ou encore pas de restaurant à proximité.
Lucie
This review was submitted before 2018 and has not been verified.
4/10 Fair
Dec 14, 2015
Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.
Grace
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
4/10 Fair
Nov 15, 2015
Probably one to avoid
Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted.
Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows.
Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.
D M
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jun 11, 2015
Our adventurous stay in Phnom phen. oldies 67
Thorouhgly enjoyed our stay for 5 nights.0lder but more interesting part of town.The general all day and night markets at the bottom street.Only $5usd 1/2 hour from airport.We walked to S-21 prison, $3or4usd by took took to Royal Pallace. 5 min walk from City Plaza supermarket for all European food.We arrived on a Sunday to a dozen weddings in progress as the street is all wedding venues.