We booked an "Appartement" purportedly with living room, kitchen and complimentary breakfast. The lodging was really a studio. The "kitchen" consisted of a two-burner stove, a small refrigerator minus freezer, and a sparse assortment of utensils. It was located in a windowless dark hole without ventilation. Likewise, the bathroom, although new, lacked any ventilation. As a result, after we had showered, the "living room" was muggy throughout the night, making sound sleep difficult.
The reception was only open from 4 until 6 pm! (What happens to people who get stuck in traffic on the Autobahn?) The receptionist asserted that the room did not include the advertised complimentary breakfast. After all, she said, the room had a "kitchen," and Expedia was solely responsible for any misinformation. That the customer's expectations were disappointed was of no importance to her. In fact, she said, we should be content that the room was so "inexpensive." When she brought us there, she warned us not to rotate the key twice when locking the door. If we did, we could neither enter nor leave owing to a faulty lock.
When we went to check out the next day, no one occupied either the reception or the breakfast room. After a five minute wait the owner finally showed up. He said that many Expedia customers had come with the same misunderstandings. Expedia, he repeated, was to blame. In any case, what did we expect from an "apartment" offered at such a "good price"?