The arrival was fine, despite the delay by the airline and immigration clearance, the driver was there waiting for me. At the hotel I took 2 hours to be served with a menu book to choose the food food, from, despite repeated calls, the menu was delivered 2 hours later. The food was cold as usual. Now the morning shuttle, it started with no wake call up, when I asked the receptionist indicated that, maybe the phone was not working, but noone was send for me. Now the shuttle bus had a puncture and was given a small delivery van, very uncomfortable, It was travelling at most 20 - 40 KM/Hr very slow indeed. The driver did not know the terminal, we get lost and end up terminal 1 instead of terminal 2. If it was a busy day, I was going to miss my flight.