The hotel is quite hidden, and off the main road....Arrived very late (4.30am)...Very tired , Exhausted.... Have asked for a room on ground floor or not too long walk from lift if on upper floor. Got a room on a upper floor, very tired & exhausted, obviously disabled and charged (luggages). Had to go by myself (no help) to lift and to upper floor. And not only the walk to the allocated room was too long for me , but worse there was also another handicap for me, ...that is ...walking up more stairs before reaching the room (with all my luggage...and my crutch...). I missed the breakfast,,,,,as well... Still got the breakfast yellow tip with me though....