6/10 Good
Jan 23, 2022
"Couldn't care less"
Check in procedure was appalling. Confirmation email sent us to the wrong building. There was no reception or notice board telling us, and other people milling around, what to do. "Luckily" we set off, on foot, in icy conditions in the right direction to another building, only to be told that we still weren't in the right building. All in all, what with one thing and another, it took us about 2hrs to get settled. Also, there was no bar or restaurant in the building as advertised. My husband overheard one lady asking reception where the ski hire shop was only to be told that they didn't know.
Kevin
Kevin, 1-night trip
Verified Hoteles.com guest review