Location and staff were excellent and the wine shop’s service (which also acts as the reception) and free tastings were friendly, unpretentious and informative. However, we stayed in one of the apartments as we were travelling with our teenage sons and these were most certainly the ‘cheap seats’. I am sure if the villa/tower rooms are as per the website photos, and indeed the quality of the interior of the wine shop/cellar, then they would warrant the excellent reviews but our rooms, although characterful and spacious were somewhat tired and in need of renovation. They could be stunning. That said, the hotel provided us with a perfect base for a day trip to Venice on a long drive north through Italy. The local recommended restaurant La Rocca was also great.