Ciqala Suites Hotel

4.0 star property
Hotel with outdoor pool, near Pan American Pier

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Terrace/patio
Luxury Studio Suite, 1 Queen Bed | Living area | LCD TV
VIP Access

Reviews

7.2 out of 10

Good

Popular amenities

  • Free breakfast
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace
Feel at home
  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $163
$213 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Luxury Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

The Signature Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Distrito T-Mobile - 11 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive
  • Free beach shuttle

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle, and a terrace. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 19 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 20 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Does Ciqala Suites Hotel offer free cancellation for a full refund?
Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciqala Suites Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ciqala Suites Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ciqala Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ciqala Suites Hotel?
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM.
Is there an onsite casino at Ciqala Suites Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Ciqala Suites Hotel and nearby?
Ciqala Suites Hotel has an outdoor pool.
Are there restaurants at or near Ciqala Suites Hotel?
Yes, Our SP Floor Lounge offers alfresco dining, Caribbean cuisine, and ocean views.
What's the area around Ciqala Suites Hotel like?
Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travelers say that the hotel is in a great location.

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

I had the same room as before The toilet was still faulty after I reported the problem twice.
Jesus, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Great Rooftop Bar and Lounge
The rooftop bar and lounge was the best experience at the hotel. I enjoyed each meal and beverage I had and the staff was great. I was disappointed that there were no lounge chairs on the rooftop near the very small pool. The complimentary breakfast was good also. I liked the options and that the food was delivered to the room during the time selected. My room was at the end of the hall next to the ice machine and service closet, so the room was noisy at times.
5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

10/10 I recommend!
Carlos and Staff were accommodating and very knowledgeable. He gave excellent recommendations to the city and was helpful!!
4-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Wilma, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Ulrich, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

katherine, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

cleon, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel
Great . I love it
Gloria, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Keishla, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jesus, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Tired but happy in PR
Nice facility staff needs work and better parking
Jose, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great Property
Paula at the front desk is amazing: efficient and friendly.
Roger, 3-night business trip
Verified Hoteles.com guest review

6/10 Good

The facility needs an upgrade but the staff is sensational
Jose, 1-night trip
Verified Expedia guest review

8/10 Very Good

Had to book this super last minute as the air b n b i booked didn’t work out. staff was super accommodating and friendly. the food is amazing, pretty pricey, but not more than any other hotel. pina coladas are yummy. the shower only stayed hot for about 5 minutes but i was only here for 2 nights so i didn’t care. pool is not great for swimming but awesome to take pictures at, especially at night. overall, the area is super safe even at night and the room was spacious and cool.
Vikki, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Expedia guest review

6/10 Good

It was ok. Not to safe due to the next door liquor store and those who hang out. Valet parking shouldn’t use the limited parking on this parking. It impacts those who books this hotel and leaves us with no parking. The noise due to so much traffic for the rooftop for those who do not book with this hotel is ridiculous. We had no television for the first four days. They should due a walk through and make sure everything works. Our cable boxes were never activated. Lots of minor issues that could make it better for those who go out there way to book with this hotel.
Mildred, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

susana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Cynesia, 2-night trip
Verified Expedia guest review

4/10 Fair

Rajiv, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

I only stayed for a night but really happy I decided to choose this hotel. I wouldn’t have given it a chance but my flight along with so many others have been cancelled and I was stuck. The larger hotel names like Hilton were all sold out. This room was on the affordable size and I was very surprised how pleasant my stay was. The staff was UNBELIEVABLE. In a positive way! Edgardo was the epitome of hospitality. Felt like he happily went out of his way to help. They were all very down to earth yet professional and knowledgeable. The room itself was pleasant. Although a bit run down, I would definitely stay there again. Still nice to have comfortable king size bed with comfortable sheets and pillows. There was also a kitchenette and a stocked fridge with some drinks and snacks. Beers were only $3. The bath was a little dated but other than that everything else made my very stressful day much better. Will return if I’m ever in San Juan.
Lisa, 1-night family trip
Verified Expedia guest review

2/10 Poor

Hotel is nasty, rooms are moldy but of course you can’t see it with the dark paint because of the moist, balcony is so nasty old dirty and scary, nothing luxurious not for families, restaurant takes for ever to make the food and bar takes decades to make drinks, pool is supper small restaurant needs reservation even though we staying there, breakfast came with missing lots of items we requested on top of that I asked for a few minutes late check out to get the Uber someone said let me check with my supervisor and get back to you he called back saying we honoring an hour and after I checked out they charged $25 for the few minutes to the $200 deposit that was charged for only one night I spoke to the supervisor and he was too rude to refund me so I’ll dispute it with the bank.
Azhar, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good for the price
Samantha G, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff is very attentive.
Shearley, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio y muy amables
Elizabeth, 3-night family trip
Verified Expedia guest review