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Casa Malca

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Escape to Casa Malca, an upscale family-friendly hotel near Sian Ka'an Biosphere Reserve. Unwind with a massage at the spa, practice yoga on the beach, or enjoy a delicious breakfast at one of two restaurants. With free WiFi and self-parking plus access to an art gallery and nature reserve this hotel has everything you need for a relaxing getaway.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach towels

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area
The current price is $352
$465 total
includes taxes & fees
Jun 4 - Jun 5

Why we love this property

Beach bliss
The beachfront hotel offers free beach cabanas, towels, and a beach club. Guests can experience yoga on white sand or enjoy massages by the shore.
Work and play paradise
Business center or meeting rooms for work, beach yoga for play. Unwind with spa treatments and enjoy the manager's reception later.
Foodie paradise
This hotel features two restaurants with fusion cuisine and stunning views. The bar, free breakfast, and private dining create culinary magic.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • Playa Paraiso - 17 min drive - 11.3 km
  • Tulum Mayan Ruins - 24 min drive - 13.1 km
  • Gran Cenote - 25 min drive - 17.6 km
  • Xel-Há Park - 34 min drive - 34.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 119 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive

About this property

Casa Malca

  • At Casa Malca, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll be just steps from Tulum Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Philosophy, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Beach toys
  • Fence around the pool
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Padel court
  • Beach yoga
  • Beach volleyball
  • Winery release events
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Bicycle parking
  • Full-service spa
  • Outdoor padel court
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Fixed shower seat
  • Transfer shower
  • Well-lit path to entrance
  • 1 stairs to reach property
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Philosophy - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 12:30 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 10 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Malca Hotel Tulum

Casa Malca Hotel

Casa Malca Tulum

Casa Malca

Casa Malca Hotel

Casa Malca Tulum

Casa Malca Hotel Tulum

Frequently asked questions

Is there a pool at Casa Malca?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Casa Malca?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Malca?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Malca?

Yes, an airport shuttle is available. The charge is USD 420 per vehicle roundtrip.

What are the check-in and check-out times at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Casa Malca and nearby?

Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Casa Malca also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Casa Malca?

Yes, there are 2 onsite restaurants, featuring beachfront dining, Fusion cuisine, and ocean views.

Does Casa Malca have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a yard.

What's the area around Casa Malca like?

Casa Malca is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Sian Ka'an Biosphere Reserve.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was beautiful, well-maintained, and offered stunning views with soft sand and perfect for relaxation. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Art
Breakfast
Beach
Restaurant
Ambience
Water
Design

Reviews

Verified

10/10 Exceptional

The room and the staff were amazing.
Yadimar, 3-night trip
Verified

10/10 Exceptional

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Sara, 4-night trip
Verified

10/10 Exceptional

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Katherine, 3-night trip
Verified

10/10 Exceptional

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Luz, 1-night trip
Verified

10/10 Exceptional

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
The beach outside our room
Hotel entrance
Tanquil, 4-night trip
Verified

10/10 Exceptional

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
shahbaz, 3-night trip
Verified

10/10 Exceptional

Great staff
Yan, 5-night trip
Verified

10/10 Exceptional

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Kevin, 3-night trip
Verified

10/10 Exceptional

Nice property, friendly staff
garry, 4-night trip
Verified

10/10 Exceptional

Beautiful property with lush landscaping. Beach and sand was perfection!!
Caroline, 4-night trip
Verified

10/10 Exceptional

Lovely service, beautiful rooms. Everything was top notch
Simon, 4-night trip
Verified

10/10 Exceptional

Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Aisha, 5-night trip
Verified

10/10 Exceptional

Casa. Malca.

Awesome, great staff
AUBREY, 3-night trip
Verified

10/10 Exceptional

AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Ivana, 4-night trip
Verified

10/10 Exceptional

The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Karl, 4-night trip
Verified

10/10 Exceptional

Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
William James, 7-night trip
Verified

2/10 Poor

I was asked to review some policies of this hotel afeter some complains of other customers. Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said. When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized. The hotel is great but that kind of behavior is ofensive and dishonest. It was not for the money, but for the honesty. I hated that. So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end. Rooms are great. Concierge great Reception great Bellboys great ( I even gave them tips "of my own will in dólar) Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant. Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Halison, 2-night trip
Verified

10/10 Exceptional

Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Paulo, 2-night trip
Verified

10/10 Exceptional

Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Lebsinay, 4-night trip
Verified

10/10 Exceptional

Superior service form the entire staff. They go the extra mile to make your stay as enjoyable as possible.
Richard, 4-night trip
Verified

10/10 Exceptional

The best in Tulum

The was my 3rd visit to Casa Malca. I went for the birthday and they treated me so very well. The service and staff are the best in Tulum.
Tiffany, 2-night trip
Verified

10/10 Exceptional

i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift. love this hotel, it was my 5th time staying in it.
Marina, 4-night trip
Verified

10/10 Exceptional

Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
Todd Owen, 2-night trip
Verified

10/10 Exceptional

I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place!
Kristina Diann, 5-night trip
Verified

10/10 Exceptional

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Julie, 4-night trip