citizenM Kuala Lumpur Bukit Bintang, near Pavilion Kuala Lumpur and KLCC Park, offers a vibrant retreat. Unwind with a drink at the bar or indulge in delicious meals at canteenM. With shopping on site and free WiFi, guests have praised the helpful staff for making their stay truly enjoyable.
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 46 min drive
Kuala Lumpur Masjid Jamek Station - 13 min walk
Kuala Lumpur Pasar Seni Station - 15 min walk
Kuala Lumpur KTM Komuter Station - 20 min walk
Imbi Station - 13 min walk
Bukit Bintang Station - 13 min walk
Raja Chulan Station - 16 min walk
Restaurants
Jamaica Blue Fine Coffees - 2 min walk
Garden Terrace Cafe - 4 min walk
May King Restaurant MKP Lum Mee - 3 min walk
8Haus 八號 - 7 min walk
Breakfast Spot - 7 min walk
About this property
citizenM Kuala Lumpur Bukit Bintang
CitizenM Kuala Lumpur Bukit Bintang puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also just a 5-minute drive from Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
105 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
24-hour business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Belle Époque architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held showerheads
Raised toilet seat
Low-height bed
Height-adjustable showerhead
Grab bar in shower
Roll-in shower
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Ceiling hoist
Room amenities
Be entertained
iPad
IPod docking station
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
Frequently asked questions
Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.
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citizenM Kuala Lumpur Bukit Bintang Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 19, 2024
Great location
Arlene
Arlene, 4-night trip
10/10 Exceptional
Dec 20, 2024
Prime location & enjoyable stay
Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Alexandra
Alexandra, 3-night trip
10/10 Exceptional
Nov 19, 2024
It was clean and modern
Harinya
Harinya, 2-night trip
10/10 Exceptional
Nov 3, 2024
Walkable to everything and very safe. Rooms was as pictured - very clean and comfortable. Very efficient lay out. Staff was friendly and explained everything clearly. I would stay again.
Chao
Chao, 1-night trip
10/10 Exceptional
Oct 21, 2024
Clean and nice lobby
CHANGBING
CHANGBING, 2-night trip
10/10 Exceptional
Aug 18, 2024
The hotel was super nice. I will definitely stay at this hotel again when I visit Malaysia again.
Takuro
Takuro, 4-night trip
10/10 Exceptional
Oct 22, 2024
The property has a unique decor and very friendly atmosphere, the staff are very fruendly and helpful. Made the experience so much bettrr, thank you all
Owen
Owen, 3-night trip
10/10 Exceptional
Mar 6, 2024
It was an amazing stay.
Verified traveler
2-night trip
10/10 Exceptional
May 28, 2024
Great fun place to stay. Wonderful breakfast.
Michael
Michael, 1-night trip
8/10 Very good
Nov 18, 2024
2 lifts left one lift in operation .Hotel area are impressive with all the different art pieces. Free sitting relaxing environment for meal & drink.
Don’t have high expectations of the room with type of hotel rate.
Teck Seng
Teck Seng, 2-night trip
10/10 Exceptional
Jul 3, 2024
Good and cheap hostel!
Wilfred
Wilfred, 6-night trip
10/10 Exceptional
Jun 5, 2024
Perfect for solo and business travellers. Will definitely repeat my stay here.
Sutha
Sutha, 3-night trip
10/10 Exceptional
Sep 1, 2024
Very nice place and spacious. Very helpful staff. Clean place.
Flora
Flora, 2-night trip
10/10 Exceptional
Sep 28, 2024
Near all the hustle and bustle of KL but located on the more quieter side.
Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc
Staff were friendly. Love how modernised the rooms were.
Zeeshan
Zeeshan, 7-night trip
10/10 Exceptional
Jul 1, 2024
Good location!
SHOTARO
SHOTARO, 6-night trip
10/10 Exceptional
Feb 15, 2024
Great location and the staff are very friendly and helpful.
William
William, 4-night trip
10/10 Exceptional
Jun 24, 2024
Had a pleasant stay. Super friendly staff with excellent facilities. Will definitely come back.
Muhammad Sulaiman
Muhammad Sulaiman, 3-night trip
10/10 Exceptional
Apr 12, 2024
Wonderful stay. Loved the room design..so cozy and clean
Nechelle Sabrina
Nechelle Sabrina, 2-night trip
8/10 Very good
Aug 2, 2024
I like the deco of the hotel looks very chic and cosy. The bed are comfortable, room was nice and clean. Location of the hotel are superb! The only downside is the hotel crew…they need to be more friendly, helpful, customer service oriented and vibrant!
Noor Irdawati
Noor Irdawati, 3-night trip
10/10 Exceptional
Jul 3, 2024
A very clean,comfortable hotel in a conveniet location.
The staff are friendly and I would like to use it again.
SUSUMU
SUSUMU, 3-night trip
2/10 Poor
Nov 10, 2024
Cleanliness standards have fallen
Cleanliness standards have fallen drastically. Stayed here last year for a few nights on a business trip and loved it. Sadly, won’t stay again. Left after first night, didn’t stay for second - too filthy.
Verified traveler
2-night trip
10/10 Exceptional
Nov 10, 2024
Great location, very new infrastructure, the room is quite advanced and high tech which was quite amusing to play around with.
However, the customer service is non-existent. No acknowledgements from the staff as we walk in and out.
Cindy
Cindy, 5-night trip
10/10 Exceptional
Mar 17, 2024
Great place to stay! Loved all of the tech options in the room and great blackout blinds
Madison
Madison, 1-night trip
10/10 Exceptional
Jan 30, 2024
Very modern well run hotel with an excellent and friendly staff.
Maria -Anna
Maria -Anna, 8-night trip
4/10 Fair
Nov 11, 2024
Room was made for singles
Very small not for couples