We had some items delivered to the hotel in advance and contacted them to arrange. They were very willing to assist and accommodate this.
When we arrived, for some reason hotels.com had told them we were travelling with an infant, which we found amusing for my 13 year old to have to sleep in the cot they had set up for us. However, this was no problem, they got maintenance to come and take down the cot and sent extra bedding up.
This is the second time we’ve stayed here, convenient for the beach and Siam park, local shops and restaurants nearby.
Lovely pool which is well used but clean.
Some reviews say this is a basic hotel and noisy at night. The hotel isn’t noisy, the clubs on Tenerife beach are - if you want something quiet book somewhere further away from the beach. It is basic, but excellent value for money, and there is everything you need for a lovely holiday. We managed to cook a full evening meal with the equipment there.
We’ll certainly be staying there again!