Hotel Fénix Real

3.0 star property
Hotel within easy reach of 93 Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fénix Real

Front of property
Lobby sitting area
Double Room | Minibar, desk, free WiFi
Lobby
Studio Suite | Minibar, desk, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
  • Dry cleaning/laundry service
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Suite

Highlights

TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221

What's nearby

  • Movistar Arena - 4 min drive - 2.4 km
  • Andino Shopping Center - 5 min drive - 3.0 km
  • Estadio Nemesio Camacho - 5 min drive - 3.8 km
  • 93 Park - 5 min drive - 4.6 km
  • U.S. Embassy Bogotá - 11 min drive - 9.4 km

Getting around

  • El Dorado Intl. Airport (BOG) - 29 min drive
  • Estación Usaquén Station - 13 min drive
  • Estación La Caro Station - 24 min drive
  • Cajicá Station - 34 min drive

Restaurants

  • ‪Coctel del Mar - ‬6 min walk
  • ‪Hipermar - ‬6 min walk
  • ‪Cervecería Gigante - ‬4 min walk
  • ‪Domino's Pizza Avenida Chile - ‬3 min walk
  • ‪La Chispita Roja - ‬3 min walk

About this property

Hotel Fénix Real

Hotel Fénix Real puts you just a 5-minute drive from Movistar Arena and Andino Shopping Center. Free perks include WiFi, self parking, and full breakfast daily between 7:30 AM and 9 AM. Also, 93 Park and Unicentro Bogotá are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property accepts credit cards.

Also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

Does Hotel Fénix Real offer free cancellation for a full refund?
Yes, Hotel Fénix Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fénix Real?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fénix Real?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Fénix Real?
Check-in start time: 12:30 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Hotel Fénix Real like?
Hotel Fénix Real is a short 17-minute walk from Atlantis Plaza Shopping Mall and 17 minutes' walk from Lourdes Square.

Hotel Fénix Real Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

20-night trip
Verified Expedia guest review

8/10 Very Good

Really good attention to guest Garage a little too small
LouisBrito, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Nice place, lovely staff,
John, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

10-night trip
Verified Expedia guest review

6/10 Good

Ana, 5-night romance trip
Verified Hoteles.com guest review

6/10 Good

Helpful staff, willing to go above and beyond, but hotel resources are limited.
2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great overall. Second time staying here and keep coming back.
Adam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bogota surgery stay
very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Anthony, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent Value!!
Great hot water, very comfortable beds, really good 24 hr front desk. Excellent customer service!
Menelik, 6-night trip
Verified Hoteles.com guest review

6/10 Good

good hotel to stay
Nice, clean rooms. hotel staff are great & very helpful. Safe. Nothing much around you, but short walk/ taxi ride to a lot of nearby stuff. Bus stop very close by.
Tarek, 2-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Basic room for a basic price.
No frills lodging for a good price. The room was clean and the shower had very good hot water. The complementary egg breakfast helped jump start our day. It was maybe a mile walk walk to zona G.
Donna, 3-night trip
Verified Expedia guest review

2/10 Poor

Very bad. Your. Website
Hotel. No. Give me. Room.
saif Ullah, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Beautiful hotel
The hotel is very beautiful the room has a toothbrush toothpaste,freezer whit water juice,etc
nicolas, 1-night trip
Verified Expedia guest review

4/10 Fair

Depends on your room I think
The area is better than it appears when you first get there. You are close to some good spots. I was given a very small room with no real window in it (there was a brick wall six inches from the window). I had paid for a room with a fridge and microwave. The second night they relented and gave me a room that had a large window, and right outside it was the housekeeping storage area where people were constantly coming and going. A see-through covering for the window, so no privacy unless I was in the bathroom. Since the window panes were cracked the cold air came in and the broken glass clanked in the night as it shifted. Staff was not really interested in helping with anything. They were all about minimal efforts. They loved to talk in the lobby until late at night. And because everything is tile, their voices echoed through the halls. If they had a little more attention to customer service they could easily fix a few minor things and have a nice little hotel. They had hot water - which was nice!
4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean hotel and perfect for the price.
Everything was perfect except they tried to charge us twice due to a misunderstanding among their staff. The hostess followed us out the hotel after we had checked out for a few blocks and tried to tell us that we did not receive payment. She was very nice about it when we explained the situation but we had to explain to her that there is NO WAY we are paying the hotel fee twice. We did not have a receipt because we paid the fee in cash upon checking in..
Hadeez, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice, affordable place to stay.
I had a great experience at Hotel Real. The service was great and the workers were extremely friendly. We had wifi, free breakfast, hot water, and a very comfortable bed. I would definitely book again.
Theresa, 2-night romance trip
Verified Hoteles.com guest review

2/10 Poor

Really annoyed
First, i was with my child and my husband's daughter and they attendant us like a trash, i never felt like this in my life.
1-night family trip
Verified Hoteles.com guest review

6/10 Good

OK but so so
Generally the OK is OK depends on its price in Bogota. But speaking of the experience, the hotel's surroundings is not very good, and the room is a little rough. And the other issue is that there says not 16% for foreigners living less than 60 days, but I had to pay the tax.
Verified Expedia guest review

8/10 Very Good

Pleasent night
It's an OK Hotel. It's location wasn't my favorite, but, it wasn't that bad. Staff is incredibly nice and supportive. Gave me tips in places to visit, how to deal with cab drivers, etc. Although I stayed just one night, it was pleasent.
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel, súper recomendado
Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
ANDRES, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Jesus, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Bien el servicio
José villafrade, 5-night trip
Verified Hoteles.com guest review

2/10 Poor

No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
2-night family trip
Verified Expedia guest review