First of all, we were travelling in summer time in Italy - it was oppressively hot. When we arrived at the hotel (at night), there were signs saying we were not allowed to bring any food or drink into our room. It was so hot and when we went to get a drink from our bathroom there were signs saying we were not allowed to drink the tap water. The only available water was at the restaurant which was closed, so basically we had to go thirsty. As far as the food goes, there is no where to eat around the hotel, so you have to eat at the hotel restaurant but it is only open for two hours for dinner. They will not give you a receipt for your charges and say it will be charged to your room directly. When we went to check out, they had massively overcharged us and were not interested in remedying this. As we had no receipt, we had no grounds to complain. We went exploring to buy some water (which we would have to stand outside the hotel and drink!!!!!) from a corner store and they asked where we were staying, when they found out they told us a tiny bottle of water was 5 Euros!! - they had increased the price because they knew where we were staying. We felt very uncomfortable in the community and in any of the stores as they changed their prices when they knew we were tourists. Pompeii as a city, is awful, The ruins are spectacular but if you want our advice, stay in Sorrento and take the train in to the archaeological site - it's only 2.90 Euros to take the train and you will have a much better time. We are experienced travellers - we travel cheap and have been around the world three times, staying in backpackers, hostels, B&Bs and cheap hotels and have travelled to five different continents. This was by far and away the worst experience we have had.