2/10 Poor
Aug 11, 2024
Beyond rude receptionist
We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key.
If I hadn't already paid for the room i would just have left.
The angry receptionist really caught us by surprise, we have been to germany 6-7 times and this was our first encounter with a rude german.
Jens
Jens, 1-night trip