In the heart of the city, The Malvern offers an upscale retreat with a continental breakfast, a coffee shop/cafe, and a terrace. Unwind with a massage or other spa treatments at this hotel’s on-site haven; then enjoy lunch or dinner at The Malvern Restaurant. With an indoor pool and outdoor pool surrounded by sun loungers, free in-room WiFi and helpful staff have made past guests feel right at home.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Gym
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Fitness center
Sauna
Steam room
Hot tub
Room service
Coffee shop/cafe
Massage/treatment rooms
Terrace
Feel at home (6)
Television
Terrace
Daily housekeeping
Laundry facilities
Elevator
Bathtub or shower
The current price is $174
$174
$209 total
includes taxes & fees
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Executive Twin Room
Executive Twin Room
Highlights
Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
Free bottled water
16 sq m
Sleeps 2
2 Twin Beds
View all photos for Executive Double Room Single Use
Barnards Green Cricket Club - 10 min walk - 0.9 km
Malvern Theatres - 4 min drive - 3.8 km
Great Malvern Priory - 4 min drive - 3.9 km
Morgan Motor Company - 5 min drive - 4.1 km
Three Counties Showground - 9 min drive - 7.1 km
Getting around
Birmingham Airport (BHX) - 55 min drive
Great Malvern Station - 9 min drive
Colwall Station - 10 min drive
Malvern Link Station - 22 min walk
Restaurants
McDonald's - 7 min walk
The Nags Head - 4 min drive
The Swan Inn - 17 min walk
Caffè Nero - 7 min walk
Barnards Green Fish Bar - 4 min drive
About this property
The Malvern
The Malvern is a great choice for a stay in Malvern. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and The Malvern Restaurant serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
33 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
Built in 1998
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Freshen up
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern
Frequently asked questions
Does The Malvern offer free cancellation for a full refund?
Yes, The Malvern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Malvern?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Malvern?
Sorry, pets aren't allowed.
Is parking offered on site at The Malvern?
Yes, there's free self parking.
What are the check-in and check-out times at The Malvern?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Malvern and nearby?
The Malvern has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near The Malvern?
Yes, there's an onsite restaurant, The Malvern Restaurant.
Does The Malvern have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Malvern like?
The Malvern is in the heart of Malvern, a short 10-minute walk from Barnards Green Cricket Club.
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The Malvern Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 31, 2025
Lovely stay
Lovely stay. Comfortable beds. Lovely atmosphere.
Kirsty
Kirsty, 2-night trip
6/10 Good
Mar 19, 2025
Lovely but could have been better
It was lovely I just expected more from a spa hotel with the room prices.
Rooms were a bit small.
It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss
In the end our treatment was cut short due to overbooking
Emma
Emma, 1-night trip
8/10 Very good
Aug 20, 2024
Lovely stay
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Rhiannon
Rhiannon, 1-night trip
10/10 Exceptional
Mar 19, 2024
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian
Ian, 1-night trip
8/10 Very good
Apr 6, 2024
Good facilities and food. Incredibly friendly and welcoming staff.
Verified traveler
1-night trip
10/10 Exceptional
Aug 31, 2024
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
Jun 11, 2024
The Malvern is really special
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Mrs Susan
Mrs Susan, 2-night trip
10/10 Exceptional
Apr 26, 2024
Nice place.
A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Rhodri
Rhodri, 1-night trip
10/10 Exceptional
Nov 27, 2024
I tried to do an early check in but unfortunately didn’t work!
Best regards
Oussous
Rachid
Rachid, 1-night trip
10/10 Exceptional
Apr 11, 2023
Amazing Stay
Had an amazing day .Staff were very friendly & helpful.Room was lovely breakfast delicious. one of the best spas ive been too and will most definitely be returning.
Amanda
Amanda, 1-night trip
8/10 Very good
Sep 16, 2023
Great spa
Spa amazing, food good, staff friendly.
Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
sally
sally, 2-night trip
8/10 Very good
May 13, 2024
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Shaun
Shaun, 1-night trip
4/10 Fair
Jun 7, 2024
Overpriced and lousy location
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all.
The place is clean and the staff are great but this place is way overpriced for what is offered.
Sebastian
Sebastian, 1-night trip
8/10 Very good
Apr 18, 2023
Lovely spa hotel
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger.
Delay taking order for breakfast but that was the only downside.
Louise
Louise, 1-night trip
8/10 Very good
May 16, 2023
Very clean, the Spa was wonderful and the staff very friendly and helpful.
The location was not what I expected in an industrial estate opposite Aldi
Verified traveler
2-night trip
10/10 Exceptional
Jun 15, 2023
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy.
Nice hotel.
Will use again
Gareth
Gareth, 1-night trip
8/10 Very good
Mar 9, 2024
Lovely spa, staff very friendly and helpful.
Only problem was that the foot baths and salt room weren't working.
Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Jim
Jim, 1-night trip
6/10 Good
Dec 3, 2022
Pool is great but because of the number of people allowed to do spa days it gets really
Michael
10/10 Exceptional
Feb 19, 2023
A place to relax
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Petrina
Petrina, 1-night trip
10/10 Exceptional
Dec 13, 2022
Great stay
Beautiful place, great staff lovely clean spa.
Will definitely be going back.
My only gripe was they added an £8 service charge to my £9 drinks bill. This was removed as I went to the bar myself to get drinks. I would have happily paid if I had used the waitress service available.
Russ
Russ, 1-night trip
10/10 Exceptional
Apr 10, 2024
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Meena
Meena, 1-night trip
6/10 Good
Jan 12, 2023
Didn't live up to the hype.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
B
B, 2-night trip
10/10 Exceptional
Apr 29, 2023
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Paul
Paul, 1-night trip
6/10 Good
Aug 29, 2024
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.