This little hotel was on the waterfront opposite the boat harbour, which I knew prior to booking and is what I wanted. It was about a 10 minute walk into the city, either via the road or up the steps. I arrived Easter Sunday, and was in time to see Easter Parade, but with it being the easter weekend, there wasn't many food outlets open in the harbour area. Needed to go into the city. The staff were excellent, and couldn't ask for more. They went above the call of duty, even and hour after I checked out, the man that was manning the desk, went out of his way to help me get a parcel mailed, as I was having difficulty at the local Post, and he took me into the city to the Express post. I so much appreciated his help. If I ever return to this area - there is only one place I will be staying, and that is right here. Thank you very much.