Located near Batam Centre Ferry Terminal, I Hotel offers a luxurious retreat with 2 bars and a gym. Unwind in the sauna or spa tub, indulge in a massage, and stay connected with free WiFi. Previous guests praise the hotel's convenient location.
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
What's nearby
Nagoya Hill Mall - 4 min walk
BCS Mall - 3 min drive
Harbour Bay Ferry Terminal - 4 min drive
Grand Batam Mall - 4 min drive
Batam Centre Ferry Terminal - 7 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 20 min drive
Singapore Changi Airport (SIN) - 14.5 miles/23.3 km
Seletar Airport (XSP) - 21.4 miles/34.5 km
Restaurants
J.CO Donutes and Coffee - 4 min walk
Baresto Café - 11 min walk
Coffee Town Kaya Toast - 11 min walk
Kangen Cafe - 11 min walk
Gadeno New York Pizza & Steak - 4 min walk
About this property
I Hotel
At I Hotel, you'll be just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.
Languages
English, Indonesian
At a glance
Hotel size
165 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Fitness classes
Working away
Business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Hot tub
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
29-inch TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam
Frequently asked questions
Does I Hotel offer free cancellation for a full refund?
Yes, I Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at I Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at I Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at I Hotel and nearby?
Onsite recreation at I Hotel includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. I Hotel also has 2 bars and an outdoor pool, as well as a sauna and a fitness center.
Are there restaurants at or near I Hotel?
Yes, there's an onsite restaurant.
What's the area around I Hotel like?
I Hotel is in the heart of Batam, a short 4-minute walk from Nagoya Hill Mall.
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I Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 1, 2025
Clean and cosy hotel
Nice place to stay. Very clean and cosy.
Mohamed Zahril
Mohamed Zahril, 1-night trip
8/10 Very good
Nov 26, 2024
Great hotel well presented and friendly staff.
Matteo
Matteo, 1-night trip
10/10 Exceptional
Aug 4, 2024
Great stay
The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
ZAHHAREN
ZAHHAREN, 1-night trip
10/10 Exceptional
Jan 11, 2025
Good as usual.
Everything is in order. Tidy & clean.
Taekseon
Taekseon, 1-night trip
8/10 Very good
Jun 12, 2024
Nice stay
SOM
SOM, 1-night trip
8/10 Very good
Oct 20, 2024
Good services
Wei Hua
Wei Hua, 1-night trip
10/10 Exceptional
Nov 22, 2022
Pleasurable stay With family
Ashok
Ashok, 2-night trip
10/10 Exceptional
Aug 30, 2023
Great place to stay in Batam
Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
John
John, 1-night trip
8/10 Very good
Nov 14, 2024
Overall fine
Ashton
Ashton, 2-night trip
8/10 Very good
Jun 10, 2024
VERY REASONABLE FOR THE PRICE
The stay was comfortable with friendly staff, a decently fitted clean room.
Eateries, a supermarket and entertainment facilities are within easy reach.
SOM
SOM, 1-night trip
10/10 Exceptional
Mar 17, 2024
Stay again
Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Thomas
Thomas, 1-night trip
8/10 Very good
Jan 2, 2024
First time staying with this hotel in Batam. Definitely will be staying again the next time when I visit. It is so close to nagoya hill mall with a direct access pathway from hotel.
QINYUE CHARLOTTE
10/10 Exceptional
Sep 15, 2024
Room review
Spacious and comfortable. Abundant pillows and bolster.
The bolster case and quilt cover had a little stain or marks.
Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Charles
Charles, 1-night trip
10/10 Exceptional
Jun 17, 2024
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Christian
Christian, 1-night trip
8/10 Very good
Jul 19, 2022
Great location, walkable to Nagoya Mall just behind with a great concierge for transport or other requirements.
Badrulnizam
Badrulnizam, 2-night trip
8/10 Very good
Sep 6, 2024
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
X.Y.
X.Y., 2-night trip
10/10 Exceptional
Jun 19, 2023
Good hotel in the heart of Nagoya Shopping Mall
Smoothless check-in and staff was efficient, courteous. Good location.
Thuan
Thuan, 1-night trip
8/10 Very good
Mar 23, 2024
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
QINYUE CHARLOTTE
QINYUE CHARLOTTE, 2-night trip
10/10 Exceptional
Nov 19, 2023
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Mas Rizan
Mas Rizan, 1-night trip
10/10 Exceptional
Aug 21, 2023
Birthday staycation
Great
Mohamed Zahril
Mohamed Zahril, 2-night trip
10/10 Exceptional
Feb 28, 2023
Excellent
Amazing....will come back soon
Juraiman
Juraiman, 3-night trip
10/10 Exceptional
Jan 29, 2023
The best hotel near to nagoya mall. Love it very much!
Muhammad
Muhammad, 1-night trip
8/10 Very good
Jun 14, 2024
Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.
X.Y.
X.Y., 1-night trip
10/10 Exceptional
Feb 12, 2023
Simply awesome. Like the location actually.
Mohamed Zahril
Mohamed Zahril, 2-night trip
10/10 Exceptional
Mar 15, 2024
My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big!
Overall, I enjoy my stay as it was very convenient to shopping mall.
Thank you so much!