This was our fist time staying at any of the Desire properties. It is a beautiful resort, very well maintained, wonderful spa with many treatments to choose from. The food in their 3 restaurants was excellent quality, and 2 had daily themes to vary the selection/style cuisine.
What made this one of the best vacations ever was the staff. From the first evening, Candice warmly welcomed us and made us feel at home (Konnichiwa). She is also a great singer and MC, so full of life, it's contagious. All the staff was great and called us by name - especially the "playmakers" will hold a special place in our hearts. John was an excellent dance instructor, pool volleyball ref/player, and provided personal service, even lending his sunglasses for volleyball. He was hilarious in his full body costume, as volleyball ref-it's a must see. Sam and Felix were so fun, and made us feel comfortable participating in all the activities, which enriched our vacation tremendously. How often do you get the chance to have a good-looking latin dance partner... We can also highly recommend the Cuban sandwiches, when you know, you know. Alejandra was very sweet and it was a lot of fun to play volleyball with her; the themed evenings would not have been the same without the PMs. All the staff was wonderful, including Isaac (Pearl Rest.), Fernando (Spa), all bartenders, housekeepers, waiters, pool attendants, and DJ's made for the best vacation ever and we miss them already. We will be back!