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Hotel Astoria

3.0 star property
Sip a drink in style by the bar as you gaze out at breathtaking mountain views. Get ready to hike or bike through some of nature’s finest landscapes.

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Photo gallery for Hotel Astoria

Front of property - evening/night
Sauna, steam room
Sauna, steam room
Minibar, in-room safe, blackout drapes, free cribs/infant beds
TV
Nestled near Zermatt-Matterhorn Ski Paradise, Hotel Astoria is a haven for outdoor enthusiasts. Savor the mountain scenery with hiking and rock climbing activities, unwind at the spa or explore nearby trails on rented bikes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Spa
  • Bar
  • Pet friendly
  • Ski facilities
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Ski storage
  • Room service
  • Babysitting
  • Front-desk safe
  • ATM/banking services
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Studio, Kitchen, Mountain View (located in adjacent building)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
TV
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Living area | TV

Double Room

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

Hotel Holiday

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
9.0 out of 10, Wonderful, (219)
The price is $248
$266 total
includes taxes & fees
Mar 23 - Mar 24
Hotel Holiday

About the neighborhood

Map
Steinmattstrasse 32, Postfach 469, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt Visitor Center - 9 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.9 miles/128.6 km
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk

About this property

Hotel Astoria

Hotel Astoria offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Russian

At a glance

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Hotel size

    • 21 rooms
    • Arranged over 3 floors
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Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
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Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
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Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Mountain biking
  • Rock climbing
  • Helicopter/airplane tours
  • Golfing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Resort fee: CHF 2.50 per person, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 8 per pet

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Astoria Zermatt
Hotel Astoria Zermatt
Hotel Astoria Hotel
Hotel Astoria Zermatt
Hotel Astoria Hotel Zermatt

Frequently asked questions

Does Hotel Astoria offer free cancellation for a full refund?

Yes, Hotel Astoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Astoria?

Yes, pets are welcome. There's a charge of CHF 8 per pet.

Is parking offered on site at Hotel Astoria?

Sorry, there's no onsite parking at Hotel Astoria.

What are the check-in and check-out times at Hotel Astoria?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Hotel Astoria and nearby?

Have fun with onsite activities like mountain biking, rock climbing, and hiking. Additional recreation onsite includes helicopter/airplane tours. Hotel Astoria also has a spa.

Are there restaurants at or near Hotel Astoria?

Yes, there's an onsite restaurant.

Does Hotel Astoria have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Astoria like?

Hotel Astoria is a short 9-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Matterhorn Museum.

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Hotel Astoria Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Nice friendly on reception. Room very basic and dated. No kettle etc. good base though for shops and lake.

10/10 Exceptional

Sheng Qi, 2-night trip

8/10 Very good

Sehr freundliches und hilfsbereites Personal TV Zimmer 206 funktionierte nicht
Doris, 1-night trip

10/10 Exceptional

Franco, 2-night trip

10/10 Exceptional

Top Hotel Badewanne/Dusche sollte erneuert werden.
Reto, 1-night trip

8/10 Very good

Top Lage, Freundliches Personal, Saubere Zimmer
Wir hatten drei tolle Tage in Zermatt. Unser Hotel war gut gelegen, und mit dem Bus waren die verschiedenen Skigebiete gut erreichbar. Das Morgenessen entsprach unseren Bedürfnissen. Wenn es eine Beanstandung gäbe, wär der Lärm durch Partygänger hervorzuheben. Aber man kann nicht Zentral wohnen, und noch eine ruhige Nacht verlangen. Das Personal war sehr freundlich und Hilfsbereit.
Sonja, 4-night trip

10/10 Exceptional

Wir haben fie Zeit in Zermatt genossen
René, 1-night trip

10/10 Exceptional

Service was amazing, everyone was so friendly!
David, 4-night trip

10/10 Exceptional

Very good in all aspects !!
Stay was excellent, hotel was close by to everything ( train station - 10 mins, Matter horn cable car - 15 mins walk, Spar express market - next door ) The receptionist/manger was so friendly and very helpful, I recommend this this hotel to all
Mahesh Babu, 1-night trip

8/10 Very good

Great stay
The bed and comforter were super comfortable. The room and balcony were very spacious. It’s an older hotel but it’s cute and everything works. I didn’t get a chance to visit the sauna but it looks new and clean. Service staff were amazing. Wifi is very weak and unreliable.
Anna, 3-night trip

8/10 Very good

Artur, 3-night trip

10/10 Exceptional

Best Kept Secret
Second stay in Astoria, Great location between sunnegga and furi ski lift. Famous bakery Fuchs and the groccery store right outside the hotel. And of course the best kept secret... the spa. Looking forward to come back!
Vlad, 3-night trip

10/10 Exceptional

Traumhaftes Zimmer in Zermatt!
Wir hatten ein schönes grosses Zimmer mit Terrasse und Ausblick aufs Matterhorn, traumhaft!! Kostenloser Transfer zum Bahnhof ist hier natürlich selbstverständlich. Natürlich kostenlos, was andere Anbieter nicht verstehen, ist die Freundlichkeit des Chefs und aller Mitarbeiter. Wenns nach Zermatt geht, kommen wir sicher wieder!
Hans-Peter, 4-night trip

10/10 Exceptional

Zuvorkommender Gastgeber. Sehr freundlich und hilfsbereit. Hotelzimmer mit Blick auf dem Matterhorn.
Khamphet, 1-night trip

10/10 Exceptional

Clean. Friendly staff
5-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Magnifique personnel tres bon déjeuner copieux tres bien située je recommande cet hotel et endroit
Maurizio, 7-night trip

10/10 Exceptional

Sehr freundliches Personal. Top Morgenessen. Ruhige und doch zentrale Lage inkl. Sicht auf den oberen Teil des Matterhorns. Sehr empfehlenswert!
Remo, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Empfehlenswert!
Super und sehr freundlicher Service, sehr familienfreundlich, gute Lage!
Roger, 2-night trip

10/10 Exceptional

Yuen Sum, 1-night trip

10/10 Exceptional

Beautiful spacious room with Matterhorn view from the balcony.
Corin, 1-night trip

6/10 Good

Grand Old Hotel in need of TLC!
This hotel is in desperate need of an upgrade. All the fittings are old and the rooms incredibly dark. The lighting is totally inadequate. We had to use the torch on our phone to see in the wardrobe! No lounge or bar and front door locked at 22:00. Breakfast was adequate at best However; it was very clean and the staff were pleasant and very helpful. There is a good ski room We did not use the Wellness centre so can’t comment. It’s position in the town is good and handy for most things. Pleasant and helpful driver to shuttle you and luggage to and from station. This was obviously once a grand hotel in the middle of Zermatt but has seen little if any investment this century.
Paul, 7-night trip

10/10 Exceptional

Romance in the heart of ZT
Vlad, 3-night trip

10/10 Exceptional

Karine, 2-night trip