Hotel Jardines Arenal

3.0 star property
Mountain hotel in La Fortuna with outdoor pool and restaurant

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Photo gallery for Hotel Jardines Arenal

Outdoor pool
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi
Garden view
Dining
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi
Nestled in the mountains, Hotel Jardines Arenal offers a serene escape with a full breakfast, a coffee shop/cafe, and an outdoor pool. Take advantage of laundry facilities and luggage storage while you unwind on the garden terrace or connect with high-speed WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Route 142, 1km from La Fortuna, de San Carlos, La Fortuna, Alajuela, 21007

What's nearby

  • Arenal Adventure World - 6 min drive
  • Costa Rica Chocolate Tour - 7 min drive
  • Baldi Hot Springs - 8 min drive
  • La Fortuna Waterfall - 13 min drive
  • Arenal Volcano - 25 min drive

Getting around

  • La Fortuna (FON-Arenal) - 5 min drive
  • Juan Santamaria Intl. Airport (SJO) - 120 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 48.3 miles/77.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chocolate Fusión - ‬4 min drive
  • ‪La Vid Steakhouse & Pizza - ‬4 min drive
  • ‪Rain Forest Café - ‬4 min drive
  • ‪Soda La Hormiga - ‬4 min drive
  • ‪La Fonda 506 - ‬4 min drive

About this property

Hotel Jardines Arenal

Hotel Jardines Arenal is just 2.3 mi (3.7 km) from the airport and offers a shuttle. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 9 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CRC 7950.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Hotel Jardines Arenal
Hotel Jardines Arenal Fortuna
Jardines Arenal
Jardines Arenal Fortuna
Hotel Jardines Arenal La Fortuna
Jardines Arenal La Fortuna
Hotel Jardines Arenal Costa Rica/Arenal Volcano National Park
Hotel Jardines Arenal Hotel
Hotel Jardines Arenal La Fortuna
Hotel Jardines Arenal Hotel La Fortuna

Frequently asked questions

Does Hotel Jardines Arenal offer free cancellation for a full refund?

Yes, Hotel Jardines Arenal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Jardines Arenal?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Jardines Arenal?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Jardines Arenal?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Jardines Arenal?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Jardines Arenal?

Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is noon.

What is there to do at Hotel Jardines Arenal and nearby?

Hotel Jardines Arenal has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Jardines Arenal?

Yes, there's an onsite restaurant.

Does Hotel Jardines Arenal have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Hotel Jardines Arenal Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Está bien para las condiciones contratadas. En un jardín y distante de la ciudad.
1-night trip

2/10 Poor

No hot water in the bathroom no hot water at all Different tile inside the bathroom and pipe sticking out no presión on the shower we rent more the just one room there and they all have problems liquids roof ettc
2-night trip

8/10 Very good

Nice hotel, close to town and the National Park.
We enjoyed our stay at the hotel. The rooms were adequate but but exceptional. The hotel was close to town, and we took advantage of the various restaurants and shops. The best experience was the viist to the near-by butterfly center.
3-night trip

8/10 Very good

Descanso con la Naturaleza
Un hotel alejado del bullicio de La Fortuna pero a la vez cerca de todo lo que necesitas. Personal muy amable, bilingüe y muy dispuestos a brindar asesoría, consejos y oportunidades de tours.

6/10 Good

Average Motel
Small room with not comfortable bed. Only cold water in the bathroom. We liked the breakfast and hot coffee in the morning. Small swimming pool was okay and we like all the flowers outside.
Eva, 1-night trip

6/10 Good

No lo recomiendo
El hotel está alejado de la ciudad Sonia persona que nos Atendió es muy atento y amable además de eficiente Lo que resultó terrible es que se oye muchísimo ruido tanto de la carretera como todos los sonidos de las otras habitaciones y sobre todo lo más desagradable es la falta de limpieza en la ropa de cama. Las almohadas huelen a sudor de otro
Ángeles, 1-night trip

6/10 Good

You get what you pay for
Hotel was a cheap price and that's what we got . Hot water was iintermitant a lot of Hwy noise in the rooms . Staff was friendly spoke decant English breakfast was ok
Ryan, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

It's an ok hotel close to La Fortuna
Friendly staff, hotel location is okay though is in front of the main street so you get to hear the cars passing by, breakfast is ok.
Harold, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

nice place, decent price
nice little place with good view of the volcano and very decent pricing.
Mario, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Belle vue de la montagne. Bien situé et rapport qualité/prix très bon.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Bad cancellation policy
Beware: There's another "El Jardin Hotel" in the Monte Verde area (a beautiful place with very nice owners). My rental car agency, "Economy" punched the wrong hotel in our GPS so we didn't make it to La Fortuna and wound up at the same name hotel in the Monte Verde area. I gave the Arenal Jardin Hotel 24 hour notice of what happened and they were unsympathetic. Not even a partial refund. They rebooked the room.
This review was submitted before 2018 and has not been verified.

6/10 Good

Práctico y básico,
Muy buena,
This review was submitted before 2018 and has not been verified.

6/10 Good

This hotel is a little far from town. If you don't mind getting a taxi each time you go and leave town, it's fine. The bed was not very comfortable. The air conditioning made a clicking noise the entire time it was on. It was very pretty and breakfast was very nice. Other than location the other issues are fixable.
This review was submitted before 2018 and has not been verified.

6/10 Good

Acorde al precio
El hotel bien por el precio. El desayuno puede mejorar.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good service
Good place and staff. The service was very good................................ ......
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

It was great!
This review was submitted before 2018 and has not been verified.

4/10 Fair

No lo recomendaría
Nos pusieron en las habitaciones más cercanas a donde se servía el desayuno y desde que inician el desayuno no se puede dormir. Pidan que no les den las habitaciones junto a recepción y donde dan los desayunos.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buen lugar, pero no hay personal en recepción después de las 9 pm
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great location great staff
Location was great manager helped us decide on what activities to do. When we wanted to add an extra day there was no room she booked us into another place and had some one drive us there
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel ausserhalb vom Zentrum
Ein schöner, gepflegter Garten umgibt das Hotel. Direkte Sicht auf den Arenal. Morgens herrscht ohrenbetäubender Lärm von der Strasse her. Zimmer war soweit okey. Mit dem Taxi ist man schnell im Zentrum. Wenn man kein "gallo pinto" mag, hat man beim Frühstück verloren.
This review was submitted before 2018 and has not been verified.

6/10 Good

Close to shopping
Room was clean, no-frills. No glasses or ice. Breakfast was tasty. From our room, there was highway noise. From the beach where we live, dry and hot, to the mountains where it rained every day and was much cooler, it was a nice break.
This review was submitted before 2018 and has not been verified.

2/10 Poor

shady
We drove around looking for this hotel only to find out they had over booked and had no rooms after it was already paid for. still have not been refunded the money! worst part about it was it looked far from full!
This review was submitted before 2018 and has not been verified.

4/10 Fair

Motel on the main road but far away from anything
This is a really basic motel. You get a bed, bathroom, safe, TV and that's about it. The only plug socket we had was in the bathroom above the sink! We were in room 2, which is by the main road. The walls are really thin, so if your unlucky and get rooms 1, 2 or 3 you will be woken up to the sound of heavy goods vehicles at around 5.30am (even with earplugs). We asked If there were any other rooms available and the answer was 'no'. As in, that was the single word response we got. We had a look online though and rooms were available. When we asked about things to do in the area, all we could get was 'I don't know, but these tours we offer are really good...'. The other thing about this motel is that it's really far from anything, so you really need a car to stay here. The town will cost about $5 in taxi, and the national park is $25! Both one way!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel review
Hotel was nice. Albeit the mattress bedding was a bit hard. There was also a few bugs every now and then. Location, very noisy from all the traffic going down in the road. It made it a bit difficult to sleep sometimes. Hotel was close to downtown La Fortuna with taxi about 2500 colones. Nice scenery outside with good view of the volcano. Customer service was excellent. Tasty breakfast provided every morning. They would also help you on booking tours during your stay. Good place to stay overall if you don't mind those tiny details.