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Hotel Jardines Arenal

3.0 star property
Mountain hotel in La Fortuna with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jardines Arenal

Outdoor pool
Dining
Property amenity
1 bedroom, in-room safe, rollaway beds, free WiFi
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Meeting room
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Superior Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Route 142, 1km from La Fortuna, de San Carlos, La Fortuna, Alajuela, 21007

What's nearby

  • Arenal Adventure World - 6 min drive - 5.4 km
  • Costa Rica Chocolate Tour - 7 min drive - 6.1 km
  • Baldi Hot Springs - 8 min drive - 8.1 km
  • Los Lagos Hot Springs - 9 min drive - 9.0 km
  • La Fortuna Waterfall - 13 min drive - 9.0 km

Getting around

  • La Fortuna (FON-Arenal) - 5 min drive
  • Juan Santamaria Intl. Airport (SJO) - 120 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 48.3 miles/77.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chocolate Fusión - ‬4 min drive
  • ‪La Vid Steakhouse & Pizza - ‬4 min drive
  • ‪Rain Forest Café - ‬4 min drive
  • ‪Soda La Hormiga - ‬4 min drive
  • ‪La Fonda 506 - ‬4 min drive

About this property

Hotel Jardines Arenal

Hotel Jardines Arenal is just 2.3 mi (3.7 km) from the airport and offers a shuttle. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 9 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CRC 7950.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Hotel Jardines Arenal
Hotel Jardines Arenal Fortuna
Jardines Arenal
Jardines Arenal Fortuna
Hotel Jardines Arenal La Fortuna
Jardines Arenal La Fortuna
Hotel Jardines Arenal Costa Rica/Arenal Volcano National Park
Hotel Jardines Arenal Hotel
Hotel Jardines Arenal La Fortuna
Hotel Jardines Arenal Hotel La Fortuna

Frequently asked questions

Does Hotel Jardines Arenal offer free cancellation for a full refund?
Yes, Hotel Jardines Arenal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jardines Arenal?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Jardines Arenal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jardines Arenal?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Jardines Arenal?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Jardines Arenal?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is noon.
What is there to do at Hotel Jardines Arenal and nearby?
Hotel Jardines Arenal has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Jardines Arenal?
Yes, there's an onsite restaurant.
Does Hotel Jardines Arenal have any outdoor private spaces?
Yes, every room features a balcony or patio.

Hotel Jardines Arenal Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

No hot water in the bathroom no hot water at all Different tile inside the bathroom and pipe sticking out no presión on the shower we rent more the just one room there and they all have problems liquids roof ettc
2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel, close to town and the National Park.
We enjoyed our stay at the hotel. The rooms were adequate but but exceptional. The hotel was close to town, and we took advantage of the various restaurants and shops. The best experience was the viist to the near-by butterfly center.
3-night trip
Verified Orbitz guest review

6/10 Good

Average Motel
Small room with not comfortable bed. Only cold water in the bathroom. We liked the breakfast and hot coffee in the morning. Small swimming pool was okay and we like all the flowers outside.
Eva, 1-night trip
Verified Expedia guest review

6/10 Good

You get what you pay for
Hotel was a cheap price and that's what we got . Hot water was iintermitant a lot of Hwy noise in the rooms . Staff was friendly spoke decant English breakfast was ok
Ryan, 1-night trip
Verified Expedia guest review

6/10 Good

It's an ok hotel close to La Fortuna
Friendly staff, hotel location is okay though is in front of the main street so you get to hear the cars passing by, breakfast is ok.
Harold, 1-night trip
Verified Orbitz guest review

8/10 Very Good

nice place, decent price
nice little place with good view of the volcano and very decent pricing.
Mario, 1-night romance trip
Verified Hoteles.com guest review

2/10 Poor

Bad cancellation policy
Beware: There's another "El Jardin Hotel" in the Monte Verde area (a beautiful place with very nice owners). My rental car agency, "Economy" punched the wrong hotel in our GPS so we didn't make it to La Fortuna and wound up at the same name hotel in the Monte Verde area. I gave the Arenal Jardin Hotel 24 hour notice of what happened and they were unsympathetic. Not even a partial refund. They rebooked the room.
Verified Orbitz guest review

6/10 Good

This hotel is a little far from town. If you don't mind getting a taxi each time you go and leave town, it's fine. The bed was not very comfortable. The air conditioning made a clicking noise the entire time it was on. It was very pretty and breakfast was very nice. Other than location the other issues are fixable.
Verified Hoteles.com guest review

8/10 Very Good

Good service
Good place and staff. The service was very good................................ ......
Verified Expedia guest review

10/10 Exceptional

Great location great staff
Location was great manager helped us decide on what activities to do. When we wanted to add an extra day there was no room she booked us into another place and had some one drive us there
Verified Expedia guest review

6/10 Good

Close to shopping
Room was clean, no-frills. No glasses or ice. Breakfast was tasty. From our room, there was highway noise. From the beach where we live, dry and hot, to the mountains where it rained every day and was much cooler, it was a nice break.
Verified Expedia guest review

2/10 Poor

shady
We drove around looking for this hotel only to find out they had over booked and had no rooms after it was already paid for. still have not been refunded the money! worst part about it was it looked far from full!
Verified Hoteles.com guest review

4/10 Fair

Motel on the main road but far away from anything
This is a really basic motel. You get a bed, bathroom, safe, TV and that's about it. The only plug socket we had was in the bathroom above the sink! We were in room 2, which is by the main road. The walls are really thin, so if your unlucky and get rooms 1, 2 or 3 you will be woken up to the sound of heavy goods vehicles at around 5.30am (even with earplugs). We asked If there were any other rooms available and the answer was 'no'. As in, that was the single word response we got. We had a look online though and rooms were available. When we asked about things to do in the area, all we could get was 'I don't know, but these tours we offer are really good...'. The other thing about this motel is that it's really far from anything, so you really need a car to stay here. The town will cost about $5 in taxi, and the national park is $25! Both one way!
Verified Expedia guest review

8/10 Very Good

Hotel review
Hotel was nice. Albeit the mattress bedding was a bit hard. There was also a few bugs every now and then. Location, very noisy from all the traffic going down in the road. It made it a bit difficult to sleep sometimes. Hotel was close to downtown La Fortuna with taxi about 2500 colones. Nice scenery outside with good view of the volcano. Customer service was excellent. Tasty breakfast provided every morning. They would also help you on booking tours during your stay. Good place to stay overall if you don't mind those tiny details.
Verified Hoteles.com guest review

8/10 Very Good

Nice relaxing stay
Great stay away from town. Not a luxury place, but great for our family. Service is wonderful and breakfast was delicious. Very relaxing.
Verified Hoteles.com guest review

10/10 Exceptional

relaxed hotel setting
Staff were very helpful after we had car accident in Arenal. Also in locating local activities. Rooms were large, can sleep 3 in each room. B'fast good.
Verified Expedia guest review

8/10 Very Good

Nice area. 5 min taxi from the downtown core. Good showers.
Verified Expedia guest review

8/10 Very Good

Steve
Can't say enough about the manager, Eric. Great guy. Most obliging and helpful. Hotel is basic, but very charming and clean. Nice breakfast. Nice grounds and view. Out of bustle of town. View of Arenal might have been wonderful, but fogged ot for us.
Verified Hoteles.com guest review

8/10 Very Good

Very. Good
Verified Hoteles.com guest review

10/10 Exceptional

Nice little place with amazing service
For such a low price, the hotel is extremely well maintained. It is a 10 minute drive from La Fortuna on the highway and you can see Arenal volcano from the backyard if the sky is clear. The room itself is small and the bed is a little hard. But the room is really well maintained and clean. The best part is the service. The lady who maintains this place (sorry, forgot her name) was very sweet to both of us and even cooked a custom breakfast which was delicious. This place had the best Gallo Pinto we had in Costa Rica. Thanks for the great experience.
Verified Hoteles.com guest review

10/10 Exceptional

Extremely friendly staff, excellent breakfast, pleasant location with a great view of Arenal Volcano. We live in Costa Rica and will definitely stay there again.
Verified Hoteles.com guest review

4/10 Fair

Bed bugs
The room was dirty, it smelled and when I woke up the next morning I had bed bugs bites all around my body ! Stay Away!!!!!
Verified Expedia guest review

8/10 Very Good

Honeymoon stay
we stayed at this hotel during on of our stops in Costa Rica for our honeymoon. They owner was very nice. We felt safe and the room was very private. We went during off season so even for breakfast it was just us. The food was good. The room was a bit too warm for us and didn't have a fan. The door did let in a couple ants but we were in Costa Rica so bugs should be normal. We had a rental car so we were able to drive to all the places we wanted. Close but still private. great price for our few nights we were there. Served its purpose!
Verified Hoteles.com guest review

6/10 Good

Great staff, tasty breakfast, and a beautiful view of the volcano! The only drawback was that only cold water came out of the shower on the last two days... But, I will definitely stay again if I have a chance to return to La Fortuna.
Verified Expedia guest review

2/10 Poor

No no no !
I was so disapointed when we arrived at this hotel the host were not very friendly and hardly spoke english .. they told us that the wifi work only at the reception and not in the rooms ok not that bad .. when i enter the room i was freaking out it was not clean bugs all over my bed and the bathrooms smelled really bad.. no pool no tv no nothing .. breakfast was good . Its not so far from downtown la fortuna but on a very occupied route we were waked up by trucks every morning ... i dot not recommand.
Verified Hoteles.com guest review