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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel in Mexico City with 2 restaurants and spa

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Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Front of property
Junior Suite, 1 King Bed | Executive lounge
Executive Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Indoor pool
Espresso maker, coffee/tea maker

Reviews

9.0 out of 10
Wonderful
In the heart of Santa Fe, JW Marriott Hotel Mexico City Santa Fe offers a tranquil retreat with an indoor pool and Oriental Spa. Indulge in Italian cuisine at one of the two restaurants, enjoy free WiFi in public areas, or unwind by the fireplace in the lobby. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $153
$183 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
Egyptian cotton linens
  • City view
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Down duvet
Premium bedding
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
Egyptian cotton linens
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

Hilton Mexico City Santa Fe

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 1,002 reviews
The price is $126
$151 total
includes taxes & fees
Apr 27 - Apr 28
Hilton Mexico City Santa Fe
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About the neighborhood

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 10 min walk - 0.8 km
  • Parque La Mexicana - 14 min walk - 1.2 km
  • Santa Fe Center Mall - 18 min walk - 1.5 km
  • Ciudad de los Ninos - 20 min walk - 1.7 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's Santa Fe - ‬2 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and National Autonomous University of Mexico. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 221 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 1:00 PM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*

Parking

    • Onsite self parking (MXN 120 per night)
    • Onsite valet parking (MXN 120 per night)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 319.00 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

Parking

  • Self parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Santa Fe?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?

Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.

Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?

Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.

What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?

JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around JW Marriott Hotel Mexico City Santa Fe like?

JW Marriott Hotel Mexico City Santa Fe is a short 10-minute walk from Expo Santa Fe Mexico and 14 minutes' walk from Parque La Mexicana.

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JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was nice, nice place to stay
Isidro, 3-night trip

6/10 Good

My stay was a little disappointing…they had no hot water for the shower on my first morning. The
2-night trip

10/10 Exceptional

5 Stars
The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Thomas, 2-night trip

10/10 Exceptional

Love the staff attitude, excellent customer service from the vallet service, door bell to the manager. Highly recomend you to ask for top floor, view is excellent from business lounge.
Waheed, 2-night trip

10/10 Exceptional

It is an aging property but it remains quiet, comfortable, and sparkling clean. Marriott Bonvoy service remains impeccable (reception, concierge, room service).
Polina, 1-night trip

10/10 Exceptional

Great staff and hotel .
Erick, 1-night trip

10/10 Exceptional

Great Hotel at a great price!
Manuel Alejandro, 1-night trip

8/10 Very good

.
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1-night trip

6/10 Good

A lot of their plugs didn’t work. And the air conditioner/heater made a lot of noise. However, the staff was very nice and attentive. The room was clean and so was the entire hotel.
Jeniffer, 3-night trip

8/10 Very good

It ws a good stay.
Alba, 1-night trip

10/10 Exceptional

Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Khalil, 1-night trip

10/10 Exceptional

Everything ok thanks
Alberto F, 1-night trip

10/10 Exceptional

Loved our stay, great service and beautifuly opointed rooms. Great option for a weekend stay in Ciudad de México.

6/10 Good

Good

10/10 Exceptional

Good
Pedro, 3-night trip

8/10 Very good

Nice property!
Juan, 1-night trip

10/10 Exceptional

Staff was very attentive. The location was great for exploring Santa Fe.
George, 1-night trip

10/10 Exceptional

Location, good property overall
Isaac, 4-night trip

10/10 Exceptional

Wonderful!
YANIRA, 2-night trip

10/10 Exceptional

Perfect spot if you want to stay away from the historic side of Mexico City. Beautiful hotel and amazing amenities
Carla, 3-night trip

10/10 Exceptional

Gd
Moussa, 3-night trip

10/10 Exceptional

Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Gustavo, 6-night trip

10/10 Exceptional

Great experience. Excellent rooms. People and service was very special. I would stay here again.
Antonio, 2-night trip

10/10 Exceptional

Excellent service had a wonderful experience, highly recommended
Ana, 6-night trip

10/10 Exceptional

Good, modern, clean and conveniently located
It is a good hotel located in the Santa Fe commercial/ business district. Hotel is good, the service by Juan on the 14 th floor business lounge was top notch.
Raul, 3-night trip