2/10 Poor
Aug 1, 2019
Do not enter
First impressions was entering reception with an angry customer wanting to speak to the manager. Upon entering the room without any help by the staff the floor was dirty, the balcony furniture had to be cleaned, the Televisions did not work and the remote was held together with sticky tape, the bathroom basin leaked onto the floor and your feet and so on. I did not complain because it was only a 1 night stop over but later when asked I told them the basin is leaking. The next morning we had a knock on the door, the maintenance guy wanted to fix the basin, I told him if he could wait for a few minutes because we were getting ready to leave,he was not impressed and walked off without a word. When checking out the manager ask how was our stay so I tried to explain but every time I mentioned a fault he repeatedly made me repeat myself. I then realised that was his way of avoiding the issue and it was not just him not understanding me for I am Greek. Oh and the breakfast (what a joke) sour faces everywhere.
Verified traveler
1-night romance trip
Verified Hoteles.com guest review
