6/10 Good
Oct 14, 2019
Kunene Whammy
Disappointing stay. The deck overlooking the Kunene River which is featured in the advertisement for the property is stunning. However, nothing else lived up to these expectations. Our booking showed a hotel room and when we arrived we were shown to what was apparently a "guides" room. The room was small, dark and dingy and was closed with a lock on a latch. For the less money at other locations in the area we received a far better deal. We asked to be moved as this was not good for the amount of money we had paid. We were then given an hotel room but we were reminded when we left of the favour we had been done to be upgraded! The property is tired and needs some injection of inspiration. Some staff members left a lot to be desired.
Gillian
Gillian, 2-night romance trip
Verified Hoteles.com guest review