In the heart of Downtown Kota Kinabalu, Mercure Kota Kinabalu City Centre offers a vibrant retreat. Unwind with a drink at one of two bars or recharge with Italian cuisine at one of two on-site restaurants.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Pool
Non-smoking
Gym
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and 2 bars/lounges
Indoor pool and outdoor pool
Breakfast available
Fitness center
24-hour room service
Coffee shop/cafe
24-hour front desk
Air conditioning
Laundry service
Meeting room
Wedding services
Feel at home (6)
Children stay free
Private bathroom
Daily housekeeping
Coffee/tea maker
Minibar
Cable TV service
The current price is $46
$46
$51 total
includes taxes & fees
Mar 27 - Mar 28
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
63 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
Highlights
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
80 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
40 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed, View
Superior Room, 1 King Bed, View
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
25 sq m
City view
Sleeps 2
1 King Bed
View all photos for Suite, 3 Bedrooms
Suite, 3 Bedrooms
Highlights
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
112 sq m
Sea view
Sleeps 5
3 Double Beds
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
29 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Room, 2 Twin Beds, View
Superior Room, 2 Twin Beds, View
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
25 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
29 sq m
Sleeps 2
1 King Bed
Similar properties
Holiday Inn Express Kota Kinabalu City Centre by IHG
Holiday Inn Express Kota Kinabalu City Centre by IHG
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000
What's nearby
Gaya Street Sunday Market - 7 min walk - 0.6 km
Suria Sabah Shopping Mall - 8 min walk - 0.7 km
Jesselton Point Ferry Terminal - 10 min walk - 0.9 km
Kota Kinabalu Central Market - 13 min walk - 1.1 km
Imago Shopping Mall - 4 min drive - 3.6 km
Getting around
Kota Kinabalu Intl. Airport (BKI) - 16 min drive
Tanjung Aru Station - 9 min drive
Putatan Station - 20 min drive
Kawang Station - 26 min drive
Restaurants
Café on Fifty5 - 3 min walk
Boost Juice Bar - 7 min walk
Shoney's Dining & Bar - 2 min walk
On23 - 5 min walk
Pound - 10 min walk
About this property
Mercure Kota Kinabalu City Centre
Mercure Kota Kinabalu City Centre puts you just a 5-minute drive from Imago Shopping Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.
Languages
English, Malay
At a glance
Hotel size
226 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Children's menu
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Fitness center
An outdoor pool
An indoor pool
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible concierge desk
Front entrance ramp
No elevator (single level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Compass - Onsite rooftop bar. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu
Frequently asked questions
Does Mercure Kota Kinabalu City Centre offer free cancellation for a full refund?
Yes, Mercure Kota Kinabalu City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Kota Kinabalu City Centre?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Mercure Kota Kinabalu City Centre?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Kota Kinabalu City Centre?
Sorry, there's no onsite parking at Mercure Kota Kinabalu City Centre.
What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Kota Kinabalu City Centre and nearby?
Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Mercure Kota Kinabalu City Centre?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
What's the area around Mercure Kota Kinabalu City Centre like?
Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Suria Sabah Shopping Mall.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Mercure Kota Kinabalu City Centre Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose
Jose, 1-night trip
10/10 Exceptional
Dec 16, 2024
Old property. Need renovation.
Azaiddy
Azaiddy, 1-night trip
8/10 Very good
Dec 19, 2022
Location is excellent, near big shopping mall and lots of eateries.
Alice
Alice, 1-night trip
10/10 Exceptional
Apr 12, 2023
Great staff who are very helpful, a good location for activities and access to eateries and markets
Jacqueline
Jacqueline, 3-night trip
10/10 Exceptional
Jan 6, 2024
All the staff was very helpful and accommodating.
Francisco
Francisco, 4-night trip
10/10 Exceptional
Dec 3, 2022
Very well maintained and excellent front desk team.
Dharmanandan
8/10 Very good
Jul 1, 2023
Good location
Yun Hung
Yun Hung, 9-night trip
8/10 Very good
Dec 11, 2023
Staff are helpful and friendly.. would be good if can provide parking space.
Alex Fong
Alex Fong, 2-night trip
10/10 Exceptional
Jul 30, 2022
Good location for shopping!
The best location for my stay as it was so near with all the shopping mall... thanks to all the staff who attend us during our stay!
Tan
Tan, 3-night trip
8/10 Very good
Jul 22, 2024
Worth with the price
Big room. Comfortable bed. Strong water. Small bathroom and toilet.
Verified traveler
2-night trip
8/10 Very good
Mar 10, 2024
Mercury hotel Kota Kinabalu
Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Yog Gin
Yog Gin, 3-night trip
10/10 Exceptional
Sep 28, 2023
All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Noorshafiq
Noorshafiq, 3-night trip
10/10 Exceptional
Oct 3, 2024
We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good.
What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
Verified traveler
1-night trip
10/10 Exceptional
Nov 9, 2023
Two thumbs up
Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
Verified traveler
2-night trip
4/10 Fair
Aug 15, 2024
The floor of toilet, and sink area are wet every time due to water leakage.
satoshi
satoshi, 4-night trip
8/10 Very good
Oct 11, 2022
I stayed in a one bedroom apt . It was clean and has a big balcony . It was within walking distance to food , shopping and the jetty . Good strategic location if you are on foot .
Mei Fong
Mei Fong, 3-night trip
8/10 Very good
Oct 17, 2023
Room is good.But everyday cleaning can do better.
Chun Wai
Chun Wai, 4-night trip
10/10 Exceptional
Jul 29, 2024
Ok
Suk Mei
Suk Mei, 5-night trip
10/10 Exceptional
Feb 8, 2023
Great location in city center and great value
We stayed here for 3 nights and we had a great time. The suite had three bedrooms and the service staff cleaned our used plates, which we really appreciated. The location is excellent since it is right beside the Jesselton Point Ferry Terminal, which greatly facilitates our trips to adjacent islands. And it is very close to the Gaya Sunday Market. The location is unbeatable. The room is clean and spacious.
Yu Hsien
Yu Hsien, 3-night trip
10/10 Exceptional
Dec 16, 2022
Staff so friendly and helpful. Recommended.
No parking provided by the Hotel.
NORHAYATI
8/10 Very good
Sep 27, 2022
Good location
The water heater on our first night stay was crazy hot, could not get the neutral temperature no matter which side i turned the knob. But the location is fantastic.
Huey Yi
Huey Yi, 1-night trip
2/10 Poor
May 20, 2024
I bought the brand, we were very dissatisfied. We add the choice because we needed a 2 bedroom unit. We should have just got 2 rooms somewhere else
Marisa
Marisa, 3-night trip
8/10 Very good
Aug 29, 2023
Good
leon
leon, 2-night trip
6/10 Good
Jan 28, 2023
Average hotel
Hotel is dated and not the cleanest. But the location is pretty good, as many things are within walking distance. I feel like for the price we paid this was fine, but don't come in with high expectations.
Morgan
Morgan, 2-night trip
10/10 Exceptional
Dec 23, 2023
The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.