At Crowne Plaza Resort Sanya Bay by IHG, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club and an outdoor tennis court. Shanhailou, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace, and a garden.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Non-smoking
Pool
Free parking
Free WiFi
24/7 front desk
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Outdoor pool
Breakfast available
Health club
Outdoor tennis court
Beach umbrellas
Beach sun loungers
Beach towels
24-hour room service
Coffee shop/cafe
Conference center
For families (6)
Free cribs/infant beds
Playground on site
Private bathroom
Separate bathtub and shower
Separate bedroom
Separate sitting area
The current price is $67
$67
$79 total
includes taxes & fees
Mar 3 - Mar 4
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Family Suite, 1 Bedroom, Business Lounge Access, Sea View
Family Suite, 1 Bedroom, Business Lounge Access, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Sea view
Sleeps 5
1 Twin Bed
View all photos for Presidential Suite
Presidential Suite
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
479 sq m
Ocean view
Sleeps 5
1 Twin Bed
View all photos for Standard Room, Business Lounge Access, Sea View
Standard Room, Business Lounge Access, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sea view
Sleeps 4
2 Double Beds
View all photos for Suite, 1 Bedroom, Business Lounge Access
Suite, 1 Bedroom, Business Lounge Access
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Partial ocean view
Sleeps 3
1 Twin Bed
View all photos for Family Suite, 1 Bedroom, Business Lounge Access, Sea View
Family Suite, 1 Bedroom, Business Lounge Access, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Sea view
Sleeps 5
1 Twin Bed
View all photos for Standard Room, 2 Double Beds, Sea View
Standard Room, 2 Double Beds, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Sea view
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Sea View (High Floor)
Standard Room, 2 Double Beds, Sea View (High Floor)
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Sea View
Standard Room, 1 King Bed, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Sea view
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Garden View (Sea View)
Standard Room, 1 King Bed, Garden View (Sea View)
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Partial ocean view
Sleeps 3
1 King Bed
View all photos for Junior Suite, 1 Bedroom, Business Lounge Access
Junior Suite, 1 Bedroom, Business Lounge Access
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Sea view
Sleeps 3
1 Twin Bed
View all photos for Standard Room, Pool View
Standard Room, Pool View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, Sea View
Standard Room, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Standard Room, 2 Twin Beds, Garden View
Standard Room, 2 Twin Beds, Garden View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 4
2 Twin Beds
View all photos for Standard Room, Business Lounge Access, Sea View
Standard Room, Business Lounge Access, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Ocean view
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Sea View (High Floor)
Standard Room, 1 King Bed, Sea View (High Floor)
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Standard Room, 2 Double Beds, Sea View
Standard Room, 2 Double Beds, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sea view
Sleeps 4
2 Double Beds
View all photos for Standard Room, Pool View
Standard Room, Pool View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 3
1 King Bed
View all photos for Family Suite, 1 Bedroom, Business Lounge Access
Family Suite, 1 Bedroom, Business Lounge Access
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Ocean view
Sleeps 4
1 Twin Bed
View all photos for Standard Room, Garden View
Standard Room, Garden View
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 3
1 King Bed
View all photos for Standard Room (Upgraded)
Standard Room (Upgraded)
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 3
1 Twin Bed
View all photos for Standard Room
Standard Room
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
55 sq m
Sleeps 3
1 Twin Bed
View all photos for Standard Room, 2 Twin Beds, Garden View (Sea View)
Standard Room, 2 Twin Beds, Garden View (Sea View)
At Crowne Plaza Resort Sanya Bay by IHG, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club and an outdoor tennis court. Shanhailou, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace, and a garden.
Languages
Chinese (Mandarin), English, Korean, Russian
At a glance
Hotel size
383 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Playground
Grocery/convenience store
Children's menu
What to do
Tennis
Shopping
Pool table
Bicycle rentals nearby
Working away
Business center
Meeting rooms
Conference center (7320 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Arcade/game room
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Day bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Shanhailou - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Star Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tian Di Hot Pot - This restaurant specializes in Thai cuisine and serves lunch and dinner.
Deep Blue Bar and Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Refundable deposits
Deposit: CNY 1000 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 173 to 228 for adults, and CNY 0 to 173 for children
Children & extra beds
Rollaway beds are available for CNY 660.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Fortune Bay Hotel Sanya
Grand Fortune Bay Sanya
Crowne Plaza Sanya Bay
Grand Fortune Bay Hotel Sanya Hainan
Crowne Plaza Resort Sanya Bay Hainan
Sanya Crowne Plaza
Frequently asked questions
Does Crowne Plaza Resort Sanya Bay by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Resort Sanya Bay by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Resort Sanya Bay by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Resort Sanya Bay by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Resort Sanya Bay by IHG?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Resort Sanya Bay by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Resort Sanya Bay by IHG and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and an arcade. Crowne Plaza Resort Sanya Bay by IHG also has a garden.
Are there restaurants at or near Crowne Plaza Resort Sanya Bay by IHG?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine.
Does Crowne Plaza Resort Sanya Bay by IHG have any outdoor private spaces?
Yes, every room features a balcony.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Crowne Plaza Resort Sanya Bay by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
9.4/10
Amenities
8.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 25, 2023
Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front
Taojie
Taojie, 5-night trip
8/10 Very good
Aug 3, 2024
BORA
BORA, 2-night trip
10/10 Exceptional
Jan 1, 2024
Maghsood
Maghsood, 5-night trip
6/10 Good
Jan 2, 2023
CHUNG
CHUNG, 3-night trip
8/10 Very good
Nov 15, 2021
Everything at the hotel was incredible. It is in the perfect location for someone that wants peace, access to the beach and excellent service.
The food was great.
The only negatives were Covid related. I was traveling from Beijing, so I could not go on any tours or excursions. The hotel made up for it by being a great place to relax and hang out.
brian
brian, 4-night trip
10/10 Exceptional
Apr 7, 2021
Verified traveler
4-night trip
10/10 Exceptional
Mar 4, 2021
WEI
WEI, 1-night trip
8/10 Very good
Dec 28, 2020
Very friendly service,
oren
oren, 8-night trip
10/10 Exceptional
Aug 7, 2020
Martin
Martin, 6-night trip
10/10 Exceptional
Jan 7, 2020
Verified traveler
5-night trip
6/10 Good
Jan 5, 2020
Sanya Bay
Perhaps the hotel is under renovation as only one wing seemed to be being used. Beds were a little firm, but better than other places in China. Food & drinks expensive, but breakfast buffet pretty extensive. They do not speak as much English here as anticipated. Pool only 4.5’ deep.
Verified traveler
6-night trip
10/10 Exceptional
Jan 3, 2020
Overall I had a pleasant 3 nights stay at this hotel, it was certainly built as a five star, however, it is starting to need some TLC.
The staff were amazing, friendly and courteous. I find it to be an excellent location for a true getaway, close enough to the airport, but far away from the hustle & bustle of the city. The public beaches were steps away (across the road) and lots of paths along the ocean for perfect morning/evening walk (stroll). I would recommend.
Verified traveler
3-night trip
6/10 Good
Oct 22, 2019
Cant get wifi as different network..they dont hv googles..youtube...the counter staff although they cant speak english'..but they are vety helpful trying their best to fix the wifi for us..they are sincere and warmth in their service.especially the counter staff ms christina.The lobby cafe serving bbq buffet at dinner time and the staff was vety caring knowig we are middleage adults they suggested to us tt having bbq might be too heaty for us and advise us to hv chinese food in their chinese restaurant which there are better choices of food for us..sure enough my family all of us was down with bad flu and cough..One of the captain noticed me very sick ate halfway going bk to my room to rest..later after my hubby n son finished their course of food..They hv given me free pack of green vegetables with hot porridge for my hubby to bring to me to eat..What a wonderful and thoughtful staff they have in the hotel.very impressive and touching.Keep it up.
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 24, 2017
The hotel is too old now. Needs renovation or at least some repair and paint brush to the furniture. Overall neat and tidy. Coffee and tea for breakfast is not upgraded yet. No coffee bean made coffee. Coffee is just like water with coffee colour.
Kin Chi
Kin Chi, 3-night trip
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 2, 2017
waiting for refund
I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room smelled hard smoke. There was a ashtray in the room. the same time in informed reception desk and asked to cancel my next two days. Dealing with reception was really hard. they spoke very little English and they asked me to contact Hotels.com. unfortunately there was no WiFi at that time. I could write a mail to Hotels.com through business center computer and I asked a refund. Still I am waiting for a reply from Hotels.com, and they said they are still trying to contact the Crowne Plaza. To book your hotel it will take 2 min. but if you have a problem or refund no one will be there for you.
Udatenne Gedara
Udatenne Gedara, 4-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Sep 13, 2017
JIANZHONG
JIANZHONG, 2-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
Aug 20, 2017
Nice resort but poorly maintained
I was upgraded to a lovely suite but there was mildew in the shower, the sofa cushion was stained and the lights in the living room could not be turned off or on from any switch there. The bed base and headboard were peeling and paint touch ups were visible on the shower ceiling. I wasn't aware that breakfast ended at 10:30 am and arrived to the restaurant at 10:40 when the buffet was being cleared. As I don't speak Chinese, it was difficult to communicate with the employees and they just advised that breakfast was over. Eventually an employee offered to get me some bread. When I returned to my room hoping to order room service breakfast I found that room service does not serve breakfast. I went looking for other options and only the lobby lounge was open. From there I was able to order a lunch dish to the lobby lounge. At check out the employees were friendly but when I requested a copy of the lobby lounge bill, they called over to the lounge and advised the bill could not be found as the meal was 2.5 hour prior but the bar was empty so I did not understand the reason for this. On requesting a taxi at the front door to go to the airport the employees told me they did not know how to get a taxi as they were new. There were several employees and I had to explain to them that they need to find out the telephone number for a taxi company so that they can call taxis for waiting guests. Eventually I did get a taxi. The employees were friendly but did not appear to be trained.
Verified traveler
1-night trip
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
May 4, 2017
Overall, a wonderful well managed resort.
A wonderful resort with great breakfast offering. Special thnx to a great service from Vincen at the desk and Kent, Alvin at the entrance crew. Quiet, great pools, great beach across the back road. Not a walking distance to town but a cab ride is about $10 US. Very close to airport and Nanshan etc. Shuttle service is available though the schedule offered is poor only two trips per day and doesn't start till 10am. Airport pickup should be offer to guess since it is way closure than many other resorts to airport. Free wifi should be strengthen, connection is fairly weak.