Crowne Plaza Resort Sanya Bay by IHG

5.0 star property
Luxury beach hotel with outdoor pool, near Tianya Haijiao

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Photo gallery for Crowne Plaza Resort Sanya Bay by IHG

Exterior
Balcony view
Interior
Exterior
View from room
At Crowne Plaza Resort Sanya Bay by IHG, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club and an outdoor tennis court. Shanhailou, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace, and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

For families (6)

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area
The current price is $67
$79 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 22 of 22 rooms

Family Suite, 1 Bedroom, Business Lounge Access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sea view
  • Sleeps 5
  • 1 Twin Bed

Presidential Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 479 sq m
  • Ocean view
  • Sleeps 5
  • 1 Twin Bed

Standard Room, Business Lounge Access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Business Lounge Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Partial ocean view
  • Sleeps 3
  • 1 Twin Bed

Family Suite, 1 Bedroom, Business Lounge Access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sea view
  • Sleeps 5
  • 1 Twin Bed

Standard Room, 2 Double Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Sea View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (Sea View)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Business Lounge Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, Business Lounge Access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Sea View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Bedroom, Business Lounge Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

Standard Room, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Garden View (Sea View)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
No.228, Sanya Bay Road, Sanya, Hainan, 572000

What's nearby

  • Tianya Haijiao - 11 min drive
  • Coconut Dream Corridor - 13 min drive
  • Sanya Bay - 17 min drive
  • Phoenix Island Sanya - 19 min drive
  • Luhuitou Park - 23 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 13 min drive

Restaurants

  • ‪三亚湾银韵海景度假村 - ‬3 min drive
  • ‪三亚万勃温泉海景山庄 - ‬6 min walk
  • ‪华瑞酒店 - ‬4 min drive
  • ‪君澜度假酒店大堂吧 - ‬2 min walk
  • ‪西海岸渔村大排档 - ‬17 min walk

About this property

Crowne Plaza Resort Sanya Bay by IHG

At Crowne Plaza Resort Sanya Bay by IHG, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club and an outdoor tennis court. Shanhailou, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace, and a garden.

Languages

Chinese (Mandarin), English, Korean, Russian

At a glance

DONE

Hotel size

    • 383 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Shopping
  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (7320 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Shanhailou - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Star Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tian Di Hot Pot - This restaurant specializes in Thai cuisine and serves lunch and dinner.
Deep Blue Bar and Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 173 to 228 for adults, and CNY 0 to 173 for children

Children & extra beds

  • Rollaway beds are available for CNY 660.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Fortune Bay Hotel Sanya
Grand Fortune Bay Sanya
Crowne Plaza Sanya Bay
Grand Fortune Bay Hotel Sanya Hainan
Crowne Plaza Resort Sanya Bay Hainan
Sanya Crowne Plaza

Frequently asked questions

Does Crowne Plaza Resort Sanya Bay by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Resort Sanya Bay by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Resort Sanya Bay by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Resort Sanya Bay by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Resort Sanya Bay by IHG?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Resort Sanya Bay by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Crowne Plaza Resort Sanya Bay by IHG and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and an arcade. Crowne Plaza Resort Sanya Bay by IHG also has a garden.

Are there restaurants at or near Crowne Plaza Resort Sanya Bay by IHG?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine.

Does Crowne Plaza Resort Sanya Bay by IHG have any outdoor private spaces?

Yes, every room features a balcony.

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Crowne Plaza Resort Sanya Bay by IHG Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front
Taojie, 5-night trip

8/10 Very good

BORA, 2-night trip

10/10 Exceptional

Maghsood, 5-night trip

6/10 Good

CHUNG, 3-night trip

8/10 Very good

Everything at the hotel was incredible. It is in the perfect location for someone that wants peace, access to the beach and excellent service. The food was great. The only negatives were Covid related. I was traveling from Beijing, so I could not go on any tours or excursions. The hotel made up for it by being a great place to relax and hang out.
The view from my balcony.
brian, 4-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

WEI, 1-night trip

8/10 Very good

Very friendly service,
oren, 8-night trip

10/10 Exceptional

Martin, 6-night trip

10/10 Exceptional

5-night trip

6/10 Good

Sanya Bay
Perhaps the hotel is under renovation as only one wing seemed to be being used. Beds were a little firm, but better than other places in China. Food & drinks expensive, but breakfast buffet pretty extensive. They do not speak as much English here as anticipated. Pool only 4.5’ deep.
6-night trip

10/10 Exceptional

Overall I had a pleasant 3 nights stay at this hotel, it was certainly built as a five star, however, it is starting to need some TLC. The staff were amazing, friendly and courteous. I find it to be an excellent location for a true getaway, close enough to the airport, but far away from the hustle & bustle of the city. The public beaches were steps away (across the road) and lots of paths along the ocean for perfect morning/evening walk (stroll). I would recommend.
3-night trip

6/10 Good

Cant get wifi as different network..they dont hv googles..youtube...the counter staff although they cant speak english'..but they are vety helpful trying their best to fix the wifi for us..they are sincere and warmth in their service.especially the counter staff ms christina.The lobby cafe serving bbq buffet at dinner time and the staff was vety caring knowig we are middleage adults they suggested to us tt having bbq might be too heaty for us and advise us to hv chinese food in their chinese restaurant which there are better choices of food for us..sure enough my family all of us was down with bad flu and cough..One of the captain noticed me very sick ate halfway going bk to my room to rest..later after my hubby n son finished their course of food..They hv given me free pack of green vegetables with hot porridge for my hubby to bring to me to eat..What a wonderful and thoughtful staff they have in the hotel.very impressive and touching.Keep it up.
3-night trip

10/10 Exceptional

3-night trip

8/10 Very good

1-night trip

4/10 Fair

酒店的前台服务水平很低,Check-in时间太长了,等了50分钟后有让再等40分钟,投诉了才终于在下午3:30以后进来房间。Check-Out明明有一键退房的安排,但前台服务员还让排队与Check-in的一起排队等。餐厅服务员问她拿餐巾,要了两遍,她居然就忘了,明明有Free早餐的,到了餐厅还要核实,而且第二天居然有核实。就算设施老旧点都好,但服务水平实在不达五星级的标准。
Wen Li, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

The hotel is too old now. Needs renovation or at least some repair and paint brush to the furniture. Overall neat and tidy. Coffee and tea for breakfast is not upgraded yet. No coffee bean made coffee. Coffee is just like water with coffee colour.
Kin Chi, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

waiting for refund
I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room smelled hard smoke. There was a ashtray in the room. the same time in informed reception desk and asked to cancel my next two days. Dealing with reception was really hard. they spoke very little English and they asked me to contact Hotels.com. unfortunately there was no WiFi at that time. I could write a mail to Hotels.com through business center computer and I asked a refund. Still I am waiting for a reply from Hotels.com, and they said they are still trying to contact the Crowne Plaza. To book your hotel it will take 2 min. but if you have a problem or refund no one will be there for you.
Udatenne Gedara, 4-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

JIANZHONG, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Nice resort but poorly maintained
I was upgraded to a lovely suite but there was mildew in the shower, the sofa cushion was stained and the lights in the living room could not be turned off or on from any switch there. The bed base and headboard were peeling and paint touch ups were visible on the shower ceiling. I wasn't aware that breakfast ended at 10:30 am and arrived to the restaurant at 10:40 when the buffet was being cleared. As I don't speak Chinese, it was difficult to communicate with the employees and they just advised that breakfast was over. Eventually an employee offered to get me some bread. When I returned to my room hoping to order room service breakfast I found that room service does not serve breakfast. I went looking for other options and only the lobby lounge was open. From there I was able to order a lunch dish to the lobby lounge. At check out the employees were friendly but when I requested a copy of the lobby lounge bill, they called over to the lounge and advised the bill could not be found as the meal was 2.5 hour prior but the bar was empty so I did not understand the reason for this. On requesting a taxi at the front door to go to the airport the employees told me they did not know how to get a taxi as they were new. There were several employees and I had to explain to them that they need to find out the telephone number for a taxi company so that they can call taxis for waiting guests. Eventually I did get a taxi. The employees were friendly but did not appear to be trained.
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

國際品牌水平不足!
三亞之旅全選國際品牌管理酒店,這家比預期的差很多很多,主要是酒店較舊式,房間沙化濕濕破舊感覺,前台服務很好,早餐在餐廳享用,好像去了国內的酒店,一般客人要即磨咖啡要另收費!有位大着肚子的女服務人員服務很好,值得一贊!
kg, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Kyle, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Someone hold a key to open my door because of the wrong key given by register counter. Never experienced such a bad trip in this hotel.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

酒店干净舒适
总体非常好,就是第一晚下泳池游泳的时候脚踩到一个玻璃,然后解释说是泳池瓷片表面脱落的,正常情况都不会扎到。除了这个,其他都蛮好的,喜欢阳台的大浴缸
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Overall, a wonderful well managed resort.
A wonderful resort with great breakfast offering. Special thnx to a great service from Vincen at the desk and Kent, Alvin at the entrance crew. Quiet, great pools, great beach across the back road. Not a walking distance to town but a cab ride is about $10 US. Very close to airport and Nanshan etc. Shuttle service is available though the schedule offered is poor only two trips per day and doesn't start till 10am. Airport pickup should be offer to guess since it is way closure than many other resorts to airport. Free wifi should be strengthen, connection is fairly weak.