Alpine Helen/White County Convention and Visitors Bureau - 4 min walk
Helen Festhalle - 9 min walk
Helen Tubing & Helen Water Park - 10 min walk
Helen Arts & Heritage Center - 11 min walk
Charlemagne's Kingdom - 14 min walk
Getting around
Atlanta, GA (PDK-DeKalb-Peachtree) - 88 min drive
Atlanta, GA (FTY-Fulton County) - 102 min drive
Hartsfield-Jackson Atlanta International Airport (ATL) - 111 min drive
Restaurants
Bigg Daddy S Restauran - 5 min walk
Cowboys & Angels - 11 min walk
Troll Tavern - 9 min walk
Spice 55 - 5 min walk
La Cabana Mexican Restaurant - 2 min walk
About this property
Holiday Inn Express Helen, an IHG Hotel
Holiday Inn Express Helen, an IHG Hotel is a great choice for a stay in Helen. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/cafe. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and walkable location.
Languages
English
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee shop
What to do
Golfing
Private winery tours
Working away
24-hour business center
3 meeting rooms
Conference center (3325 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Vineyard
Wine tasting room
Banquet hall
Firepit
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Closed captioned TV
Grab bar in shower
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
DVD player
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11 PM
Guests under 18 years old are not allowed in the swimming pool
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Helen
Holiday Inn Express Helen
Holiday Express Helen, An Ihg
Holiday Inn Express Helen, an IHG Hotel Hotel
Holiday Inn Express Helen, an IHG Hotel Helen
Holiday Inn Express Helen, an IHG Hotel Hotel Helen
Frequently asked questions
Does Holiday Inn Express Helen, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Helen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Helen, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11 PM.
Are pets allowed at Holiday Inn Express Helen, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Helen, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Helen, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Helen, an IHG Hotel and nearby?
Holiday Inn Express Helen, an IHG Hotel has an indoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Express Helen, an IHG Hotel like?
Holiday Inn Express Helen, an IHG Hotel is a short 3-minute walk from Chattahoochee River and 4 minutes' walk from Alpine Helen/White County Convention and Visitors Bureau. The local area is walkable and popular with nature enthusiasts.
Holiday Inn Express Helen, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
First and Last Time
Hotel was in good location to restaurants, etc. Unfortunately, hotel was a little shabby & not very clean. Shower had caked on soap scum on glass. The room stunk of bodies, and the mattress was very worn. There were splatter stains on paint behind the toilet - don't even want to know - and one of the elevators did not work. Parking was very limited near the entrance. There was parking behind the hotel but you had to walk up a hill to get to an entrance.
Verified traveler
1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Nov 8, 2024
Sarah
Sarah, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 7, 2024
Felicia
Felicia, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 4, 2024
Helen Ga stay
Parking was inadequate, TV channels were messed up and couldnt get ABC to watch a couple of the big games on Sat night. We were gone most of the day Sat and housekeeping dudnt get to our room.
Gene
Gene, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
Tracy
Tracy, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 22, 2024
TV wasn’t working for the MLB playoff game.
SUSAN
SUSAN, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Oct 16, 2024
Belinda
Belinda, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 13, 2024
Suzanne
Suzanne, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2024
Joselina
Joselina, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 22, 2024
Nice stay comfy beds clean rooms great showers , was a little disappointed that we paid so much per night and couldn’t even enjoy the fire pit as one family swarmed it not even really engaging or enjoying it.
Cynthia
Cynthia, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 3, 2024
Teresa
Teresa, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 2, 2024
Terrible front desk staff
I booked a king suite with tub and balcony and was given a standard double. They claimed they over booked and no one contacted me and no one will give me a partial refund! I was telling the woman who checked me in how excited I was for the suite for my birthday and she never even said anything! I got up to the room and had to go all the way back down for her to tell me “oh yeah it’s over booked but we gave you a room that cost the same” I would have never stayed there and paid $400 for a standard double! The room wasn’t even clean enough or nice enough to charge that! They then tried to blame hotels.com — I just over it. Very disappointed and if it really is a problem with the booking site maybe I’ll stop using it. Very disappointed in how much money I wasted for a room that didn’t give me! Terrible! Will not stay again! It appears this isn’t getting posted because they blamed hotels.com — also not ok. No one is helping me! I’ve sent complaints to the hotel and hotels.com! Awful service all the way around
Tabitha
Tabitha, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 31, 2024
Delbert
Delbert, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 25, 2024
Brett
Brett, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 19, 2024
Weekend trip
We went for a weekend trip for anniversary. When we arrived we were greeted with a smile and a very friendly staff member. She explained all details of hotel. Our room was more spacious than expected and was very clean. The bed was very comfortable. Bathroom had a large walk in shower and the water pressure was fantastic. The breakfast was very good. The pool was large and clean. The area around the hotel was very clean as well. We would definitely stay there again.
Rachel
Rachel, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 14, 2024
Weekend getaway
We enjoyed sitting by the river, an easy walk. Room was nice. At the time of our visit they were upgrading the televisions and the cable. There was no channel guide for us and the TV had no info at all, just the name of the network. No closed captioning.
Susan
Susan, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 13, 2024
Staff very friendly and rooms were clean and ready on time.
Dennis
Dennis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
The Holiday Inn Express in Helen was a great choice for us. The staff was very friendly and informative. They care about the people who stay at their hotel. I also liked the free parking and that it was walking distance to everything. The rooms are very clean and spacious. I highly recommend the Holdiay Inn Express!
Tonya
Tonya, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 5, 2024
Megan
Megan, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 20, 2024
Hidden gem with fantastic staff
We had never been to Helen so we weren't sure what to expect. We didn't know if a cabin was the way to go or a hotel. We chose this hotel because we are members and they have a reputation for being very clean compared to other chains. On the way to our couples getaway we had stayed at a different location on the State line and it was suppar at best so we were a little gun shy to stay at another holiday inn. When we got there check in was a breeze,our room was fantastic. Clean, plenty of towels and toiletries....y'all the bed.... This was the absolute most comfortable bed I had slept on. I'm not sure if they use the same mattress type in each room or if it was particular to the king rooms but wow! I even called the hotel after we got home to ask specifically about what type they used. The breakfast was good as always. I liked that they had healthier options like egg white omelettes and turkey sausage. All this stuff aside the staff was absolutely fantastic and so very friendly and accommodating. When was the last time you stayed somewhere and was eating breakfast and treated like a customer rather than a self serve breakfast.... I was asked several times did I need anything do I want a refill on coffee and they even cleared my table for me. Now I know it is not supposed to be like this but this particular location the staff that runs the breakfast is top notch! The location was great too close enough to all the action but on the other end of all the hustle and bustle.
Elizabeth
Elizabeth, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 16, 2024
James
James, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 10, 2024
Great Hotel
The hotel was perfect for a quick trip to Helen. The desk clerk was attentive and friendly even though she had a customer on the phone and two customers waiting to check in. She even called the room later in the evening to make sure we were happy with the room. The person stocking breakfast was amazing. They were kind and offered multiple possible activities that we could do. I would 100% stay here should we ever return to Helen,GA.
Adrienne
Adrienne, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 8, 2024
The inside pool was cloudy and seemed a little dirty. Otherwise the stay was good.
SHIRLEY
SHIRLEY, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
Jul 5, 2024
Great area and location, we were able to see the 4th Fireworks Show from our balcony, amazing show.
Jennifer
Jennifer, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
The room was very nice and comfortable and spacious and clean
The staff was very polite and friendly great service