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Hotel Sanotel

3.5 star property
Mountain hotel in Bad Gastein with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sanotel

Snow and ski sports
Exterior
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Exterior
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • Ski facilities
    Ski facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Babysitting
  • Meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Apartment, 2 Bedrooms, Kitchenette, Annex Building (Silberpfennig, excl. 75€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Hypo-allergenic bedding
2 bedrooms
Bathrobes
  • 68 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, View (Wasserfall)

Double Room, View (Wasserfall) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, View (Wasserfall)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub, Mountain View (Graukogl)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, Bathtub, Mountain View (Graukogl)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment, Balcony, View (Zirbenzauber)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

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9.8 out of 10, Exceptional, (26)
The price is $165
$190 total
includes taxes & fees
Nov 24 - Nov 25
Badeschloss Hotel Est 1791
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About the neighborhood

Map
Conrad-Strochner-Straße 2, Bad Gastein, Salzburg, 5640

What's nearby

  • Gastein Vapor Bath - 2 min walk - 0.2 km
  • Bad Gastein Waterfall - 5 min walk - 0.5 km
  • Graukogel Cable Car - 7 min walk - 0.6 km
  • Felsentherme Spa - 12 min walk - 1.0 km
  • Stubnerkogel Mountain - 7 min drive - 3.3 km

Getting around

  • W.A. Mozart Airport (SZG) - 84 min drive
  • Bad Gastein Station - 11 min walk
  • Böckstein Station - 13 min drive
  • Bad Hofgastein Station - 16 min drive

Restaurants

  • ‪Wasserfall Bad Gastein - ‬12 min walk
  • ‪Orania Stüberl - ‬11 min walk
  • ‪Hexenhäusl - ‬12 min walk
  • ‪Pizzeria Angelo - ‬7 min walk
  • ‪Sisi Kaffeehaus - ‬5 min walk

About this property

Hotel Sanotel

Located near a train station, Hotel Sanotel is a great choice for a stay in Bad Gastein. Guests can visit the spa to indulge in massages, facials, or body treatments, and Wasserfall serves international cuisine. Other highlights include an indoor pool, a bar/lounge, and a 24-hour fitness center.

Languages

English, French, German, Italian, Russian, Swedish

At a glance

Hotel size

  • 73 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 9 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive after 10 PM should ring the bell upon arrival to request check-in assistance.
  • Guests booking the Standard Apartment, Kitchenette, City View (Kreuzkogel) and Comfort Apartment, 2 Bedrooms, Kitchenette (Silberpfennig) should note that services from the hotel area are not included.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 12 per day; reservations required)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Segway rentals/tours nearby
  • Snowboarding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Wasserfall - This restaurant specializes in international cuisine.
Onsite venue #2 - bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay
  • Cleaning fee: EUR 75 per accommodation, per stay (varies per unit)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sanotel
Sanotel Bad Gastein
Sanotel Hotel
Sanotel Hotel Bad Gastein
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Hotel Sanotel Hotel
Hotel Sanotel Bad Gastein
Hotel Sanotel
Hotel Sanotel Bad Gastein
Hotel Sanotel Hotel Bad Gastein

Frequently asked questions

Does Hotel Sanotel offer free cancellation for a full refund?
Yes, Hotel Sanotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Sanotel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Sanotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sanotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Sanotel?
Check-in start time: 3 PM; Check-in end time: 9 PM. Check-out time is 11 AM.
What is there to do at Hotel Sanotel and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Sanotel also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Hotel Sanotel?
Yes, Wasserfall offers international cuisine.
What's the area around Hotel Sanotel like?
Hotel Sanotel is a short 1-minute walk from Gastein Ski Resort and 2 minutes' walk from Gastein Vapor Bath.

Hotel Sanotel Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Good

Verified Hoteles.com guest review

6/10 Good

1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Pictures on hotel com must be of a diffeee9hotel.
The main hotel pool area and the waterfall view are the best part. Stayii g in the residents part af the hotel is awful. The walk to the main hotel is steep and a couple of blocks. Housekeeping didn't make the beds and didn't even bothered to show up the next day. Carpeting was dirty and stained. Floors could have been cleaned. I would stay someplace else.
Jackie, 3-night family trip
Verified Hoteles.com guest review

6/10 Good

Good skiing
Verified Hoteles.com guest review

10/10 Exceptional

Great spa
Great views form the room and the spa was great and very relaxing
Verified Hoteles.com guest review

8/10 Very Good

Fall asleep to waterfall sounds
Excellent interaction with english speaking staff: all town activities including casino, restaurants etc, all within walking distance (albeit uphill to start). Beautiful view of waterfall from breakfast area and good continental selection for breakfast. Parking is a minor issue, no AC for summer months stay can be an issue. Overall, we would return her and do recommend it.
Verified Expedia guest review

10/10 Exceptional

Very nice waterfall view
Hospitality is excellent. Very nice staff Liked the hotel. Will visit it again
Verified Expedia guest review

10/10 Exceptional

Fantastic service, made us feel very welcomed from the time we checked in from the time we left. Views are awesome!
Verified Hoteles.com guest review

8/10 Very Good

Andrea, 4-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet.
Ole, 4-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Die Unterkunft befindet sich in eiern Abrißgegend, daneben Ruinen. Ein separates Haus (Residenz) ist über einen längeren Weg von dem Hotel erreichbar. Dort gibt es keine weiteren Einrichtungen. Die Wellnesseinrichtungen sind massiv in die Jahre gekommen. Es gibt keinen Reinigungsservice im Schwimmbad als auch im Zimmer.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 3-night trip
Verified Hoteles.com guest review

6/10 Good

Das Personal war sehr unfreundlich und die Mängel wurden nicht behoben. Wellnessbereich war kalt. Das Positive an der Unterkunft war die Appartements
7-night family trip
Verified Expedia guest review

6/10 Good

Die Sauberkeit und Lage waren leider die einzigen positiven Eindrücke. Die Einrichtung ist schon sehr alt, die Betten bretthart und die Decken leider viel zu warm für das viel zu Warm beheizte Hotel.
Jörg, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

MARINA, 9-night trip
Verified Hoteles.com guest review

4/10 Fair

Kan IKKE anbefales
Personalet er flinke nok og hjælpsomme, især ham med hestehalen. Det er bare ikke nok. Hotellet er meget gammeldags og kedeligt indrettet, sengene er dårlige, maden er elendig, fitnessrummet er dårligt, der er ingen terrasse at sætte sig ud på i godt vejr, ej heller altaner på værelserne. Det er dog hyggeligt med vandfaldet lige uden for døren, men det er kun de mest heldige i restauranten, der kan nyde udsigten til vandfaldet. Pladserne skifter ikke løbende. Der stod bjergudsigt i beskrivelsen, vi kiggede lige ind i muren på kirken på modsatte side eller op ad en bakke
Bjarne, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

sven, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Het vriendelijke personeel was heel gastvrij en hadden tijd voor een praatje
4-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Charmerende hotel med god service
Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen.
Thomas, 6-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Familj på skidåkning
Vi hade en lägenhet som var OK i storlek men sliten. Daglig städning var bara tömma soptunnor, inget mer även om det stod på bokning. Vi hade inte förbokat frukost och när vi kom fram var det full. Det var dock lätt at fixa själv i lägenheten. Personal i restaurangen var supertrevligt, i receptionen var det blandat. Skulle inte åka tillbaka...
7-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Sanotel Bad Gastein
Alt i alt en nogenlunde fornuftig positiv oplevelse. 1/2 pension som buffet både morgen og aften med salatbar flere kødretter samt vegansk. Vi fik værelser på 4 sal (elevator :-)) med udsigt og altan direkte til det maleriske vandfald. Fine store værelser i gedign østrisk stil. Fin rengøring og høfligt personale. Eneste anke var at der stort set ikke var noget vandtryk i bruseren / badekar. Lidt slidt reception og manglende bar og opholdsområde til efter ski hygge. Ved check out aftenen før afrejse, måtte jeg betale for hele opholdet (ca. 3000 Euro) selvom jeg insisterede på at de allerede havde trukket over 10.000 Dkr., mere end 1 måned tidligere. Chefen var skråsikker og ville have fuld betaling. Så betalte i første omgang. Efterfølgende samme aften lykkedes det mig at logge på den lidt sløje wifi og gennemgå min bank. Jeg medbragte min pc så hun/chefen kunne se deres egne oplysninger i min bank og den betaling der havde fundet sted. Hun fandt hårdt presset en betaling frem 5 uger tidligere og måtte refundere mig penge med det samme. jeg kan simpelt hen ikke forstå hvordan det kan forekomme når man booker gennem Hotels.com. Sløjt sløjt.
Jan, 7-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Dejligt med pool og boblebad
Søde medarbejdere. Skibus holder lige foran døren. Perfekt.
Jens, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Timo, 5-night romance trip
Verified Hoteles.com guest review

6/10 Good

Magnus, 4-night trip with friends
Verified Hoteles.com guest review