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Hotel Victoria

3.5 star property
Victorian hotel in Downtown Cuenca with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria

Interior detail
Exterior
King Suite with Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing
King Suite with Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Plasma TV

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace

Room options

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About the neighborhood

Map
Calle Larga 6-93 Y Borrero, Cuenca, Azuay, 10104

What's nearby

  • Río Tomebamba & Calle Larga - 1 min walk - 0.1 km
  • Calderon Park - 7 min walk - 0.6 km
  • New Cathedral of Cuenca - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 11 min walk - 1.0 km
  • Mall del Rio - 5 min drive - 3.5 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 80.1 miles/128.9 km
  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • 14n - Antonio Borrero Station - 11 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Terminal Terrestre Station - 25 min walk
  • Unidad Nacional Tram Station - 30 min walk

Restaurants

  • ‪Goza - ‬1 min walk
  • ‪El Mercado Cuenca - ‬3 min walk
  • ‪Thai Connection - ‬2 min walk
  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Kolo Restaurant And Bakery - ‬4 min walk

About this property

Hotel Victoria

When visiting Cuenca, Hotel Victoria is a great choice to consider. For a bite to eat, guests can check out El Jardin, which is open for breakfast, lunch, and dinner and offers garden views. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a terrace. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 13 minutes away.

Languages

English, Spanish

At a glance

Hotel size

  • 23 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Victoria Cuenca
Victoria Cuenca
Hotel Victoria Hotel
Hotel Victoria Cuenca
Hotel Victoria Hotel Cuenca

Frequently asked questions

Are pets allowed at Hotel Victoria?
Yes, pets stay free.
Is parking offered on site at Hotel Victoria?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Victoria?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Victoria and nearby?
Hotel Victoria has a garden.
Are there restaurants at or near Hotel Victoria?
Yes, El Jardin offers garden views.
What's the area around Hotel Victoria like?
Hotel Victoria is located by the river in Downtown Cuenca, a short 9-minute walk from Luis Cordero (Hermano Miguel) Station and 7 minutes' walk from Calderon Park.

Hotel Victoria Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

tim, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This place was EXCEPTIONAL.!! I really enjoyed the staff they were sweet, friendly and extremely helpful. This is the place I will be staying when in Cuenca. Everything was a walk away.
Verified Expedia guest review

10/10 Exceptional

Excelent service, the rooms are very clean and comfortable, the staff are super nice and friendly, breakfast was very good!!
Tere, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was very helpful and courteous and went out of the way to assist us. Overall a very pleasant experience.
Cyril, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel Amazing room 4 star restaurant
Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Victoria was lovely and in an excellent location. It was spotless and the service at the hotel and restaurant was superb. We enjoyed using the upstairs sitting area outside of our room and the view from the balcony was fabulous. The only reason we did not give Hotel Victoria at the highest rating for comfort as the bed was a bit hard for our preference.
3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The service is top-notch, especially all of the front desk staff. The amenities and room are comfortable and on the nicer side for Ecuador hotels, wonderful breakfast and bar area with established staff. Beds can be firm everywhere in Ecuador so don't hold this against the property because the pillows are great; as well, there is noise if on the street side (because it's so convenient for old town walking naturally), but it quiets down by about 10pm so it's acceptable if you want a larger family suite, and the convenience of being so close to the riverwalk and the main city attractions/walkable, which is key. Everything overall was so wonderful that we would definitely come back for a future stay.
Liz, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Greta, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Aiden, 8-night trip
Verified Expedia guest review

10/10 Exceptional

I would definitely stay again. The breakfasts were amazing!!!
Rita, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great traditional Hotel at the river where you get treated as family. Great breakfast with beautiful views and outstanding gastronomy and service
Christian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All the staff was wonderful, starting with Victor and Flavio at the reception, Robert in the dining room, and the cleaning crew who’s name I didn’t catch. We arrived late evening with our child sick from the flight to Cuenca. Victor helped send an excellent tea to help with the nausea and stomach issues as well as a soup and drink for the parent who stayed in the room and couldn’t go out for dinner. Great hotel, comfortable and clean rooms and bathrooms. It felt just like being home. Right next to the Remigio Crespo Toral Museum and the Historical Center.
Mihaela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, tons of local flavor in the decor, easy to walk. Loved it!
John, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best of all was the staff, from reception to bar and food, and room service, it cof not be better. Every one well trained and friendly I'd give it a 1 10 on a 5 scale
Joel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Historic building right in the center of old town. Rooms completely refurbished. Excellent on-site restaurant. Overlooked the river.
Daniel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the location...an easy walk to parks,restaurants, transportation, and shopping. It was a charming, well-maintained hotel and the included breakfast was very nice. The staff was friendly and helpful. I honestly cannot think of a single area in which improvement would be recommended.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property has a great location, just above the river that traverses the city and within walking distance of the historic core of Cuenca. The breakfast served in the restaurant is outstanding. The staff was very helpful in setting up our day trips to Ingapirca and the Parque Nacional Cajas, as well as arranging our transportation to Saraguay. My only criticism is that there are few hooks in the bathroom to hang clothes while bathing.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place
It was a very nice hotel and in a great location.
MATTHEW, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Hotel Victoria was fabulous -- great location in Old Town Cuenca, beautiful furnishings, professional and friendly staff, delicious breakfast in the downstairs restaurant, reasonably priced. Incredible view of the city from my room. Highest recommendation.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent choice in Cuenca!
Perfect central location, free parking, lush garden, rooms and dining overlooking the river. Old-world style, modern comforts. Great on-site restaurant with good-value and high quality daily 3-course specials.
Tina, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Mr Daniel Miller
Hotel Victoria is an outstanding, historical hotel above Tomebamba River and 4 blocks from Parque Calderon in El Centro. Great location! Restaurant food and very good and service outstanding. Highly recommended.
Daniel, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful Hotel in a very nice location. Great Staff.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

I will definitely go back to this hotel! Such a lovely place with walking distance to great restaurants and shops!
Laura, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excelente servicio, buena ubicación y muy bonitas instalaciones propias de un hotel de sus características.
Rogelio, 2-night family trip
Verified Expedia guest review