In the heart of St. Helier, The Norfolk Lodge Hotel offers a warm welcome with breakfast buffet, a cozy bar and convenient dry cleaning services. Relax by the nearby outdoor pool or unwind in the gym, all while staying connected with free in-room WiFi.
The Norfolk Lodge Hotel puts you just a 5-minute drive from Port of Jersey. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a terrace are other highlights. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
90 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Access to nearby outdoor pool
Access to nearby indoor pool
Bicycle rentals nearby
Kayaking nearby
Water skiing nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An indoor pool
Accessibility
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Renovations and closures
The property is closed between October 9 and April 3.
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Guests can rest easy knowing there's a smoke detector and window guards on site.
Also known as
Norfolk Lodge Hotel
Norfolk Lodge Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier
Frequently asked questions
Is The Norfolk Lodge Hotel currently open?
The property is closed between October 9 and April 3.
Does The Norfolk Lodge Hotel offer free cancellation for a full refund?
Yes, The Norfolk Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Norfolk Lodge Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Norfolk Lodge Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Norfolk Lodge Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Norfolk Lodge Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
What is there to do at The Norfolk Lodge Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and access to a nearby outdoor pool.
Are there restaurants at or near The Norfolk Lodge Hotel?
Yes, there's an onsite restaurant.
What's the area around The Norfolk Lodge Hotel like?
The Norfolk Lodge Hotel is a short 20-minute walk from Port of Jersey and 10 minutes' walk from Jersey Opera House.
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The Norfolk Lodge Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 18, 2024
A perfect little gem in St Helier
Another wonderful stay.
Staff were fabulous.
Room clean and spacious.
Food fabulous.
Stephen
Stephen, 3-night trip
10/10 Exceptional
Jun 1, 2024
Very enjoyable stay. Helpful and friendly staff.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Jun 18, 2024
hotel staff very polite and helpful
Kenneth
Kenneth, 7-night trip
8/10 Very good
Aug 29, 2024
I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
Wendy
Wendy, 5-night trip
10/10 Exceptional
Aug 14, 2024
We stayed for 4 nights and enjoyed ourselves. The hotel itself is a little tired but very clean. We went to the pool once and enjoyed it. The breakfast was great. The staff were all lovely and special mention to Irina at brekafast who was consistently especially lovely with us. We will return as/when we return to Jersey.
Michael
Michael, 4-night trip
10/10 Exceptional
Aug 22, 2024
We took our car the hotel was near the harbour in a good location, the main shops were in a short walk and so was the marina, lots of parking places at the hotel, main thing was the hotel the staff were excellent so helpfull no matter what problem you have they will sort it,they all were so professional, the food and choice was excellent all in all i couldn't fault it, i have'nt mensioned the swimming pool and the gym all in the price one good hotel and well run.
MICHAEL
MICHAEL, 5-night trip
10/10 Exceptional
Oct 21, 2024
.
David John
David John, 4-night trip
8/10 Very good
Aug 7, 2023
Very nice hotel …..staff very good also
Russell
Russell, 3-night trip
8/10 Very good
Aug 25, 2024
The staff were excellent - professional, friendly, courteous, helpful and understanding. Always willing to help out and provide support when needed. The food was also to a high standard.
The only downside to the hotel is that it is an old building so whilst the rooms are clean and tidy there are a lot of stairs in parts of the building which could causes issues for people with mobility problems although there are some easy access rooms avaialble.
Ian
Ian, 1-night trip
8/10 Very good
Sep 7, 2023
It was quiet,the food was very nice ,clean and the staff was pleasant .
Anita l
Anita l, 4-night trip
10/10 Exceptional
Jun 21, 2024
Worth a stay.
Room was a bit dated. 1 solitary pucture on the wall.
But it is the Channel Islands and it's either excellent or there is a big drop in style and standards regarding rooms.
The staff, food and othe amenities were excellent.
Steve
Steve, 5-night trip
6/10 Good
Jul 30, 2023
The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
mhairi Crombie
mhairi Crombie, 7-night trip
8/10 Very good
Sep 27, 2023
Nice hotel but a bit dated.
David
David, 3-night trip
6/10 Good
Aug 20, 2024
Ok
Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.
Chun
Chun, 3-night trip
8/10 Very good
Jul 4, 2022
Would stay again
Good location - walking distance into town. Friendly and helpful staff who made us feel very welcome and looked after us throughout our stay.
Ashi
Ashi, 2-night trip
8/10 Very good
Oct 3, 2022
Nice break
Very welcoming hotel with excellent food.
Spotlessly clean and comfortable
Pool was lovely and warm
Short walk to the front
Verified traveler
4-night trip
8/10 Very good
Jun 23, 2023
Friendly staff
Ken
Ken, 5-night trip
10/10 Exceptional
Sep 17, 2023
Mini Break.
We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
Robert
Robert, 3-night trip
6/10 Good
Sep 16, 2023
Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
Andrew
Andrew, 4-night trip
8/10 Very good
Sep 27, 2022
Indoor swimming pool and gym, very good buffet breakfast, but on a bust road junction
Christopher
Christopher, 2-night trip
8/10 Very good
Jul 2, 2024
The staff are all very friendly and helpful. The room was A nice size unfortunately it was very noisy with traffic at night even with the windows closed. The bathroom is extremely bright as there is no blinds to block the sun out. It is not very good for disabled people as there are lots of stares. Saying that I would recommend. .
Joanna
Joanna, 3-night trip
10/10 Exceptional
May 19, 2023
Friendly welcoming staff. I’m Coeliac and was well looked after by the restaurant staff.
Gillian Margaret
Gillian Margaret, 7-night trip
4/10 Fair
Jun 7, 2024
Booked twin and had double. Carpet wet
Shower/bath plumbing hot from cold tap and vice versa.
furniture basic. No bottled water or fridge.
Staff pleasant.
Anne
Anne, 1-night trip
10/10 Exceptional
Apr 21, 2023
The staff were amazing. Rooms cleaned daily. Breakfast had a great selection. The room was a little dated but comfy bed and clean too. I would definitely go back.
Nicola
Nicola, 5-night trip
8/10 Very good
Sep 10, 2023
Our short holiday break.
The Hotel is traditional or conventional in its provision of services provided- not flash nor dowdy. Suits a mature clientele though there are steps within the building requiring consideration by anybody with mobility issues.
Pleasant enough stay for a brief get away holiday or break.