Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
What's nearby
Monastery of Santo André de Ancede - 12 min drive - 9.8 km
Caldas de Aregos - 21 min drive - 19.9 km
Caldas de Aregos Marina - 21 min drive - 20.0 km
Caldas de Aregos Thermal Baths - 21 min drive - 20.1 km
Dourocaves Winery - 33 min drive - 29.0 km
Getting around
Vila Real (VRL) - 75 min drive
Porto Airport (OPO) - 77 min drive
Marco de Canaveses Station - 35 min drive
Livração Station - 45 min drive
Recesinhos Station - 46 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Café Sangens - 17 min drive
Vista Alegre - 16 min drive
O Alpendre - 8 min drive
O Procurador - 5 min drive
Restaurante das Caldas - 22 min drive
About this property
Douro Palace Hotel Resort and Spa
Take in the views from the rooftop terrace when you stay at Douro Palace Hotel Resort and Spa. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. This eco-certified hotel also features a poolside bar, a sauna, and a seasonal outdoor pool.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Free babysitting
Free supervised childcare
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Onsite carport
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Children's pool
Free supervised childcare/activities
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Boat tours nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Fireplace in lobby
Seasonal outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
Spa
Children & extra beds
Rollaway beds are available for EUR 45.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997
Also known as
Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao
Frequently asked questions
Does Douro Palace Hotel Resort and Spa offer free cancellation for a full refund?
Yes, Douro Palace Hotel Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Douro Palace Hotel Resort and Spa?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Douro Palace Hotel Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Douro Palace Hotel Resort and Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Douro Palace Hotel Resort and Spa?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one way.
What are the check-in and check-out times at Douro Palace Hotel Resort and Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Douro Palace Hotel Resort and Spa and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Douro Palace Hotel Resort and Spa also has a Turkish bath and a picnic area, as well as a garden.
Are there restaurants at or near Douro Palace Hotel Resort and Spa?
Yes, there's an onsite restaurant.
Does Douro Palace Hotel Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Douro Palace Hotel Resort and Spa like?
Douro Palace Hotel Resort and Spa is located by the river.
Popular attractions include Duoro River, which is 3 minutes away by car.
Douro Palace Hotel Resort and Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 13, 2024
Nice but....
Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Laurence
Laurence, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 2, 2024
Go here!
Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Lindsey
Lindsey, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 31, 2024
Francisca
Francisca, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
has
has, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 15, 2024
Wonderful surprise
This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Walter
Walter, 3-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jun 6, 2024
A great place to stay
We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Cameron
Cameron, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jun 2, 2024
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Alexandria
Alexandria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Barbara
Barbara, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
May 16, 2024
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Raquel
Raquel, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 8, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 20, 2024
Beautiful location. Tough roads to get there.
Deborah
Deborah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2024
Francois
Francois, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2023
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Travis
Travis, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 16, 2023
Amazing hotel, this is the second time and will definitely return again!
Hotel views are stunning ! Beautiful decoration , confortable bed and very clean
Food at the restaurant is very good and breakfast is also very good
Ana
Ana, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 14, 2023
Better than I thought
Clean but it’s time to spend some money on property. It’s starting to show some wear
Glenn
Glenn, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 26, 2023
great!
Andrew
Andrew, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2023
Sergey
Sergey, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 22, 2023
Amazing views! Downside: Isolated area and curvy roads to get there.
Javier
Javier, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2023
Very beautiful although somewhat stark resort and VERY remote. For me the best part was the view and the pool area. Staff did not advise us of all dining options. We made a reservation for lunch and were the only ones there 🙄. Same menu as dinner. Could have ordered sandwich from room service or eat at bar. But overall a very relaxing experience.
Astrid
Astrid, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2022
This hotel is beautifully designed and well located in the fours river valley
kenneth
kenneth, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Oct 13, 2022
Beautiful view from the room and pool.
Clean, nice property.
Was not impressed with the dining, though.
Alexander
Alexander, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Oct 8, 2022
This hotel is amazing ! Has beautiful views , is incredibly confortable , clean , staff very friendly and helpful. We had dinner at the hotel restaurant, food was very good and staff friendly , there was a delay serving food and staff were very apologetic
Breakfast is very good best bread I ever had in a hotel!
The indoor swimming pool is clean and provides a very relaxing atmosphere
The bed was very confortable.
I will go back again as this was a very good place to relax
Ana
Ana, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 8, 2022
Margi
Margi, 3-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jul 27, 2022
Idyllic isolation!
An amazing escape from the world! Such an idyllic place. Advise on booking a transfer if you're not driving as it's so isolated. That's what made it so perfect!