I booked my hotel stay, over a month in advance, as time approaches i try to contact the hotel, no one replies via app messenger nor telephone. I had a friend go to the hotel, before I arrived, they told my friend she had to speak with the manager to help me, and he was gone. My friend went back again, the staff then stated I canceled my reservation...I couldn't even get a hold off them, I explained this to expedia, they to could make contact. SMDH!