G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206
What's nearby
Royal Palace - 1 min walk - 0.1 km
National Museum of Cambodia - 5 min walk - 0.5 km
Central Market - 15 min walk - 1.3 km
Phnom Penh Night Market - 19 min walk - 1.7 km
NagaWorld Casino - 2 min drive - 2.1 km
Getting around
Phnom Penh Intl. Airport (PNH) - 30 min drive
Phnom Penh Railway Station - 24 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
BROWN Coffee and Bakery Pencil - 5 min walk
The Happy Damrei Board Game Cafe - 5 min walk
Sony Side Up Guesthouse & Restaurant - 5 min walk
Le Deli Bistro Gourmet - 5 min walk
KFC (Chaktomuk) - 3 min walk
About this property
G Eleven Hotel
G Eleven Hotel offers a great location, putting you within just a 10-minute walk of Royal Palace and Riverside. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, this hotel is just a 5-minute drive from NagaWorld Casino.
Languages
English, Khmer
At a glance
Hotel size
38 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Motorcycle parking only on site
Free onsite self parking
Transfers
Airport shuttle*
Ferry terminal shuttle*
Offsite
Area shuttle*
Shopping center shuttle*
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Ecotours nearby
Boat tours nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Terrace
Television in common areas
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
24-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Area shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 11 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.
Also known as
Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh
Frequently asked questions
Does G Eleven Hotel offer free cancellation for a full refund?
Yes, G Eleven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at G Eleven Hotel?
Yes, there's an outdoor pool.
Are pets allowed at G Eleven Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at G Eleven Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by G Eleven Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at G Eleven Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at G Eleven Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at G Eleven Hotel and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes ecotours. G Eleven Hotel also has an outdoor pool.
Are there restaurants at or near G Eleven Hotel?
Yes, there's an onsite restaurant.
What's the area around G Eleven Hotel like?
G Eleven Hotel is in Phnom Penh City Centre, a short 1-minute walk from Royal Palace and 7 minutes' walk from Riverside.
G Eleven Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
8/10 Very Good
Feb 17, 2020
Susannah Amy
Susannah Amy, 3-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Dec 24, 2019
David
David, 4-night family trip
Verified Hoteles.com guest review
6/10 Good
Apr 18, 2019
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Verified traveler
4-night trip with friends
Verified Wotif guest review
2/10 Poor
Jul 28, 2018
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Canadian
Canadian, 2-night trip
Verified Expedia guest review
6/10 Good
Dec 4, 2017
Helpful staff
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant.
However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Claudia
Claudia, 4-night trip
Verified Hoteles.com guest review
4/10 Fair
Nov 24, 2017
Gone down hill
This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
jk
jk, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2016
Great hotel at a convenient location
The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
Saravanan
Verified Hoteles.com guest review
8/10 Very Good
Sep 21, 2016
Verified traveler
Verified Hoteles.com guest review
6/10 Good
Sep 20, 2016
Ok hotel with its pool as a selling point
The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
NZ-Traveller
Verified Expedia guest review
8/10 Very Good
Aug 25, 2016
Good hotel but...
The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Jorge G.
Verified Hoteles.com guest review
6/10 Good
Jul 23, 2016
Stay 4 nights - paid 5!!
Return visit to this pretty good hotel. After many previous visits
Nice pool, clean rooms, and a free (forgettable) breakfast.
Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread.
Repeated request, upon checkout, and was stonewalled.
So: Pay 5 nights get only 4.
May not return.
I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Alan
Verified Hoteles.com guest review
8/10 Very Good
Jul 17, 2016
Verified traveler
Verified Hoteles.com guest review
4/10 Fair
Jun 13, 2016
Below par
Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
David
Verified Hoteles.com guest review
8/10 Very Good
Jun 12, 2016
Good place
I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
Dariusz
Verified Hoteles.com guest review
4/10 Fair
Apr 7, 2016
Budget conscious
Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
experienced
Verified Expedia guest review
10/10 Exceptional
Mar 20, 2016
Ernst-Otto
Verified Hoteles.com guest review
4/10 Fair
Feb 20, 2016
Basic Hotel
Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
Jodie
Verified Hoteles.com guest review
4/10 Fair
Feb 13, 2016
Going down hill.
I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
Christopher
Verified Hoteles.com guest review
8/10 Very Good
Nov 24, 2015
G Eleven
Really enjoyed this hotel, I,ll definitely return
michali
Verified Hoteles.com guest review
8/10 Very Good
Nov 21, 2015
Comfortable and easy going.
No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
Ronald
Verified Hoteles.com guest review
6/10 Good
Nov 21, 2015
Met our needs
In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
elizabeth
Verified Hoteles.com guest review
10/10 Exceptional
Aug 25, 2015
Nice hotel
Nice hotel, helpful personnel, good value for money, highly recommend it.
Dariusz
Verified Hoteles.com guest review
6/10 Good
Aug 16, 2015
acceptable
Ok staff fine
Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves
Had to move twice as door to balcony dont lock and easy access from other rooms
Breakfast not great but ok and can except after other hotels
Pool not very clean green around steps
martin
Verified Hoteles.com guest review
6/10 Good
Jul 30, 2015
Staff did not seem to be into being helpful!
I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
Kari
Verified Expedia guest review
6/10 Good
Jul 11, 2015
Good position
Lovely staff.
Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet
The other air good ,safe etc. but no kettle with the complimentary coffee.
Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again