This was an adventure. There was a storm in town the day of checking in, hotel lost power and had to wait 30min to get my room, before I realized that due to the outage, there was no water either. Merida that day was around 100 degrees. No a/c and no water at all.
Although room was in order at a glance, the floor was dirty and dusty. The sink was clogged and water had no pressure in the shower.
Power outages are so common in this hotel that the day of checking out, there was another outage. They could not check me out, no internet, again no water and no electricity.
They say it is not their fault, but it is unbelievable that there is no a power backup for basic stuffs like going to the bathroom. It seems like every time it rains, they will have same problems.
PLEASE DO NOT STAY IN THIS HOTEL.
Believe me, this is the WORST hotel, I've ever been.