Meliá Casa Maya Cancún

Property class: 4

Choose dates to view prices

At Meliá Casa Maya Cancún, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other features include a 24-hour fitness center, an outdoor tennis court, and a children's pool. Fellow travelers love the helpful staff and beach location.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $280
$343 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Melia Room, Room, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Melia Room, Room, Ocean View

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

A hotel room with a large bed, a desk with a lamp, a TV, and a view of the beach through the window.

The Level Room Swim Up

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

A hotel room with a bed, bedside tables, a desk, and a chair.

Melia Suite Ocean View

9.4 out of 10
Exceptional
(35 reviews)
  • Ocean view
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

A modern living room with a sofa, two armchairs, a coffee table, and a TV on a stand. There are two side tables with lamps, a large window with a view of palm trees and the sea, and a small desk with a mirror and decorative items.

The Level Suite Swim Up

  • Ocean view
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

A modern hotel room with a large bed, a bedside table, a TV, and a mirror.

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through the window.

The Level Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

A hotel room with a bed, a TV, a desk, and a hallway leading to another room.

The Level, Room, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Balcony, Ocean View

A hotel room with a large bed, two wall sconces, a round side table, a chair, and a view through a large window.

Melia Room, Room, Balcony, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level, Room, Balcony, Ocean View

A hotel room with a bed, a TV, a desk, and a hallway leading to another room.

The Level, Room, Balcony, Ocean View

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Suite Garden View with Balcony

A modern living room with a flat-screen TV, a dining area with a round table and chairs, a sofa with cushions, and a coffee table.

Melia Suite Garden View with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.1 km
  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Escénica Tower - 14 min walk - 1.2 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Tulum Intl. Airport (TQO) - 176 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Spoon - ‬4 min walk
  • ‪Malecón Buffet - ‬10 min walk

About this property

Meliá Casa Maya Cancún

  • At Meliá Casa Maya Cancún, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other features include a 24-hour fitness center, an outdoor tennis court, and a children's pool. Fellow travelers love the helpful staff and beach location.

All inclusive details

  • All-inclusive room rates at Meliá Casa Maya Cancún are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Meliá Casa Maya Cancún Reviews

8.2

Very Good

9.2

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was perfect for kids, wide, clean, and free of seaweed, with great access and ideal for swimming. (127 reviews)
  • The restaurants at this property offer excellent food quality, variety, and great service. (81 reviews)
  • The pool area was a highlight with a fun water park, nice and clean pool, and friendly staff. (63 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Beach
Service staff
Location
Food
Restaurant
Family friendly
View
Water
Breakfast

Reviews

Verified review

10/10 Exceptional

great location and friendly staff, beach is at your feet,
Verified review

10/10 Exceptional

We really enjoyed our stay, very family friendly. Rooms are spacious and clean, staff is very friendly and helpful. Food was good. The only thing that needs a little maintenance is the kids waterpark but my daughter still had a blast
Verified review

10/10 Exceptional

The room and staff were excellent!
Verified review

10/10 Exceptional

very family friendly, very hard working staff.
Verified review

10/10 Exceptional

Everyone was very nice and helpful with the questions recommended 100%
Verified review

10/10 Exceptional

Everything was Perfect! Food was so good, and the drinks were perfect!
Verified review

10/10 Exceptional

Very nice staff
Verified review

10/10 Exceptional

Spacious and clean room views are beautiful
Verified review

8/10 Very good

I like the location of the hotel, if you have kids it’s the perfect beach 🏖️. What I didn’t like was that they don’t have a variety of food.
Verified review

10/10 Exceptional

Good food, lots of activities, great beach, comfortable rooms, nice pools
Verified review

10/10 Exceptional

Clean amenities
Verified review

8/10 Very good

Very family friendly
Verified review

8/10 Very good

Overall, we had a great experience staying at this hotel. I definitely will go back again. The staff was very cordial and friendly. David and Marcos made us feel very welcome to the hotel, and they both were very kind and helpful with what was needed. The only thing I will improve is the quality of the food, which was ok but not outstanding.
Verified review

8/10 Very good

Family friendly with lots of activities for kids. Property is clean and oceanview suite is spacious.
Verified review

8/10 Very good

I really loved the hotel and had a great stay overall. The hotel itself is beautiful, and the beach was absolutely excellent. The only downside was that the waiters at the restaurant and bars seemed very busy at times, so food and drinks could take a little while to arrive. However, considering the price, I really can’t complain much because the experience overall was very good.
Verified review

10/10 Exceptional

Staff was beyond friendly. Everyone, was ready to help a moments notice. Special thanks to lifeguard Ricardo, waiter Emmanuel on the beach, also Rodi, and Isa at the Level Club. You guys made the experience the best. Thank you!
Verified review

10/10 Exceptional

Great hotel for families with kids. Beautiful and very clean beach. Delicious food and drinks. Very well organized 👌 👏
Verified review

4/10 Fair

The beach view was awesome. In terms of room service it was amazing, everyday they came to clean the room but 1 time we found a dead cockroach on the floor. They said that it is a no smoking property that there is a designate area for smoking but the exhaust in our room smells cigarette. I recommend to upgrade your package to avail all the restaurants, food and ammenities they offer.
Verified review

8/10 Very good

Really nice hotel with excellent services. Highly recommend it for families with kids.
Verified review

6/10 Good

The building and rooms were great!! Food was not good! Restaurant manager needs Customer Service training.
Verified review

10/10 Exceptional

Best hotel stay in well over a decade. Great service, food and atmosphere.
Verified review

10/10 Exceptional

Clean room, amazing staff and amenities
Verified review

6/10 Good

Staff very friendly and accommodating. This is a very kid focused hotel.
Verified review

8/10 Very good

The location is a decent drive from the airport (40 minutes without traffic) but the view is worth it. It’s very kid-friendly and the water park is awesome (better than the pictures). I wish they had more indoor kid amenities and more restaurants.
Verified review

10/10 Exceptional

Yes it was very clean I had a great time there and planning to go back