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Melia Casa Maya Cancun All Inclusive

3.5 star property
Beachfront property with free water park, near Langosta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Casa Maya Cancun All Inclusive

Water park
2 outdoor pools, pool umbrellas, sun loungers
Down comforters, minibar, iron/ironing board, free cribs/infant beds
3 restaurants, local cuisine
Grand Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Childcare
    Childcare
  • Pool
    Pool
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
Feel at home
  • Free cribs/infant beds
  • Babysitting services
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Level, Suite, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

The Level, Suite, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Suite

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Grand Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Down duvet
2 bedrooms
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

The Level, Room, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Down duvet
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Melia Room, Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Down duvet
Private bathroom
Bathrobes
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (The Level, Swim Up)

Room (The Level, Swim Up) | Down comforters, minibar, iron/ironing board, free cribs/infant beds

Room (The Level, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Down duvet
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View | Down comforters, minibar, iron/ironing board, free cribs/infant beds

Suite, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Down duvet
Separate bedroom
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (The Level, Swim Up)

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Suite (The Level, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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Aerial view
Emporio Cancun Optional All Inclusive
Pool
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7.8 out of 10, Good, (1442)
The price is $127
$157 total
includes taxes & fees
Dec 15 - Dec 16
Emporio Cancun Optional All Inclusive
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About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, ROO, 77500

What's nearby

  • Langosta Beach - 3 min walk
  • Tortuga Beach - 15 min walk
  • Cancun Convention Center - 6 min drive
  • La Isla Shopping Mall - 10 min drive
  • Ultramar Ferry Puerto Juárez - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • Venecia
  • Las Olas
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • Swim-up Bar

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be just steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 3 restaurants and 4 bars/lounges. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

Hotel size

  • 260 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Grocery/convenience store
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Free water park
  • Waterslide
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette

More

  • Daily housekeeping

Special features

Dining

Merkado - This restaurant specializes in local cuisine.
Lobby Bar Boreal - This bar specializes in international cuisine. Open daily.
Cape Nao - This restaurant specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
Lounge The Level Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Renovations and closures

This property is closed from November 1 2023 to December 15 2024 (dates subject to change).
The property will be renovating from November 1 2023 to December 15 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Elevator
  • Front desk
  • Hallway
  • Lobby
  • Swimming pool
 

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Is Melia Casa Maya Cancun All Inclusive currently open?
This property is closed from November 1 2023 to December 15 2024 (dates subject to change).
Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?
Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Casa Maya Cancun All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Melia Casa Maya Cancun All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Melia Casa Maya Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.
Is there an onsite casino at Melia Casa Maya Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours and segway rentals. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 bars and a waterslide. Melia Casa Maya Cancun All Inclusive also has a garden.
Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?
Yes, there are 3 onsite restaurants, featuring local cuisine.
Does Melia Casa Maya Cancun All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.
Does Melia Casa Maya Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Melia Casa Maya Cancun All Inclusive like?
Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travelers give top marks for the property's prime location.

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

velky, 3-night trip
Verified Expedia guest review

2/10 Poor

Mari J., 3-night trip
Verified Travelocity guest review

8/10 Very Good

The room was clean but the beach was a little bit dirty
Vanta, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I stayed for three days 2 nights. Attention was excellent. Very safe and quiet. Only bad thing was the tv control had no batteries. Food was great. V
Angelica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Priscilla, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Love the spaces and overall.
IRMA, 3-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Simple hotel to stay in if you're doing more exploring and touring. It's comfortable just to rest. Remember in Cancun everything is a tip!
Tara, 5-night trip
Verified Expedia guest review

6/10 Good

The furniture and kitchen staff is too old
Edgar, 9-night family trip
Verified Orbitz guest review

8/10 Very Good

Elsa, 8-night trip
Verified Hoteles.com guest review

10/10 Exceptional

james, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Everything is very clean, the room is good, very big but the building is old and they had construction on my side and the three days it was a lot of noise but the worst was the first one, they didn't let me sleep until 2:00am
Sergio, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

adam przemyslaw, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Great beach and pool! Good spot in cancun
Pavandeep, 1-night family trip
Verified Expedia guest review

6/10 Good

the rooms are very dated. it was rust all around the top part of my tub and at the base. I could have thrown up. This was my bday trip and I asked for an upgrade upon arrivng. I didnt even complain I just stuck it out bcus if that was an upgrade, I assume they had none better. That room was a suite instead of a regular room he told me. Aside from that, great customer service, directly on the beach, beach chairs etc. onsite restaurant was okay.
Hope, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great view
Jim, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful and l99k3d after us birh very well..clean,large suite,nice decor,very happy with our stay.
Joanne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Laura Alicia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is at the top of the line in friendliness and being professional's. The entertainment staff is superb Juan and Alejandro are the best in their field. We have been there 2 years in a row and will keep coming back. We were a family of 9 this trip and hope to bring more every trip. Thank you and all your staff for being a super group
Stephen, 8-night family trip
Verified Expedia guest review

4/10 Fair

The property needs a lot of care. The service by the beach and pool was great. At 9 am personnel knocked at our door just to say good morning and by 10:30 there was no water in the room.
Lucia, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel is adequate, does appear a little outdated. However, it has a great beach and the location is convenient since you can walk to the bus stop and take the bus to city center. The buffet is actually pretty good, I paid full price but if I had to do it again, I would book to include the breakfast and maybe inquire on any buffet package specials because it could get pricey doing buffet for all meals. They do have a convenience store in the hotel with kitchen basics to cook own food as well. Overall, enjoyed our stay, service at the restaurant was good.
Damaris, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Willy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place
Reiciel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Connie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review