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Hotel Santika Palu

3.0 star property
Palu hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Palu

Beach
View from room
View from property
In-room safe, desk, free WiFi, bed sheets
Pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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8.0 out of 10, Very Good, (1)
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About the neighborhood

Map
Moh.Hatta St.Num.18 Palu 94111,Center, Sulawesi-, Palu, ST, 94111

Getting around

  • Palu (PLW-Mutiara) - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Careto Cafe and Resto - ‬7 min walk
  • ‪Maestro Pizza - ‬11 min walk
  • ‪Gloria Depot - ‬7 min walk
  • ‪Warung Sedap Malam - ‬5 min walk
  • ‪Warkop Daeng - ‬6 min walk

About this property

Hotel Santika Palu

Hotel Santika Palu is just 3.9 mi (6.3 km) from the airport and offers a shuttle. Guests can visit the fitness center for a workout or grab a bite to eat at Topas Kafe, which serves breakfast. Other highlights include a bar/lounge, a terrace, and a garden.

Languages

English, Indonesian

At a glance

Hotel size

  • 144 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 5 meeting rooms

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Topas Kafe - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu

Frequently asked questions

Does Hotel Santika Palu offer free cancellation for a full refund?
Yes, Hotel Santika Palu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santika Palu?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Santika Palu?
Yes, an airport shuttle is available.
What is there to do at Hotel Santika Palu and nearby?
Hotel Santika Palu has a fitness center and a garden.
Are there restaurants at or near Hotel Santika Palu?
Yes, there's an onsite restaurant, Topas Kafe.
What's the area around Hotel Santika Palu like?
Hotel Santika Palu puts you in the heart of Palu.

Hotel Santika Palu Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Very Good

A good centrally based hotel
A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Kevin, 7-night business trip
Verified Hoteles.com guest review

6/10 Good

the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
doreen, 1-night family trip
Verified Expedia guest review

6/10 Good

Clean, take cash for services
Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
4-night business trip
Verified Hoteles.com guest review

4/10 Fair

Worst hotel experience I have ever had.
Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Helen, 3-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Nice to stay in Palu
I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Good but wifi must be improved
Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there
Verified Hoteles.com guest review

8/10 Very Good

2-night trip
Verified Hoteles.com guest review

4/10 Fair

kecoa di hotel santika
terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama
Verified Hoteles.com guest review

6/10 Good

Nice.
Kamar bersih dan luas
Verified Hoteles.com guest review

8/10 Very Good

good hotels
lokasi hotel terletak ditengah kot sehingga sangat strategis
Verified Hoteles.com guest review

8/10 Very Good

harga sesuai kondisi hotel
Unit AC Outdoor berisik terdengan di kamar tidur
Verified Hoteles.com guest review

6/10 Good

地方の並クラス
シャワーの水量に難。部屋は照度不足。 レストランのビールは冷やしていない。
Verified Hoteles.com guest review

8/10 Very Good

Good for business people
It locates in the center of Palu, so easy to contact with all in Palu.
Verified Hoteles.com guest review

10/10 Exceptional

Pelayanan memuaskan
Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan
Verified Hoteles.com guest review

10/10 Exceptional

Excellent hôtel
Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Verified Hoteles.com guest review

8/10 Very Good

It is good!
Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.
Verified Hoteles.com guest review