When you stay at Vila Gale Collection Palacio dos Arcos, you'll be within a 15-minute drive of Avenida da Liberdade and Rossio Square. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body treatments, or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
76 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 12.50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Working away
Business center
Meeting room
Conference space (2228 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1490
Garden
Terrace
Library
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Sofa bed
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually decorated
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 12.50 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or spa tub
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 4156
Also known as
Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Frequently asked questions
Does Vila Gale Collection Palacio dos Arcos offer free cancellation for a full refund?
Yes, Vila Gale Collection Palacio dos Arcos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vila Gale Collection Palacio dos Arcos?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Vila Gale Collection Palacio dos Arcos?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Gale Collection Palacio dos Arcos?
Yes. Self parking costs EUR 12.50 per day.
What are the check-in and check-out times at Vila Gale Collection Palacio dos Arcos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Vila Gale Collection Palacio dos Arcos?
No, this hotel doesn't have a casino, but Estoril Casino (12-min drive) and Lisbon Casino (21-min drive) are both nearby.
What is there to do at Vila Gale Collection Palacio dos Arcos and nearby?
Vila Gale Collection Palacio dos Arcos has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Vila Gale Collection Palacio dos Arcos?
Yes, there's an onsite restaurant.
Does Vila Gale Collection Palacio dos Arcos have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vila Gale Collection Palacio dos Arcos like?
Vila Gale Collection Palacio dos Arcos is in Paco De Arcos, a short 3-minute walk from Paço de Arcos Station.
Vila Gale Collection Palacio dos Arcos Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 11, 2024
Jennifer
Jennifer, 3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 15, 2024
Rebecca
Rebecca, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 20, 2024
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Lisa
Lisa, 6-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 17, 2024
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
fiona
fiona, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
john
john, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 7, 2024
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Verified traveler
5-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 23, 2024
Anandhi
Anandhi, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 5, 2024
Freddie
Freddie, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 6, 2024
Danny
Danny, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2024
The staff is amazing! Great for business or just holidays with the family
Fernanda
Fernanda, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2024
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Lori
Lori, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 6, 2023
Jesper
Jesper, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 16, 2023
Jose
Jose, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 29, 2023
Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well
Maintained. Room was clean .
Breakfast was average
Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room
Was in upgraded section of hotel .
himanshu
himanshu, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 13, 2023
Location and character of the main building
Sergio
Sergio, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2023
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Johan
Johan, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 11, 2023
Stylish stay - great pool and view to the sea
Caroline
Caroline, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 31, 2023
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you.
The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym.
The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice.
There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal.
Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins.
We found buying the viva viagem card useful for frequent trips in and out of the city.
Pethrow
Pethrow, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2023
Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Nicholas
Nicholas, 6-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 8, 2023
It was an excellent place thoroughly recommend it
Ian
Ian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2023
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
Lucianne
Lucianne, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2023
Great hotel right by the sea
John
John, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2023
M Mark
M Mark, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 23, 2023
Amazing historic hotel in good location by the Atlantic.