We booked en suite bathroom. Bathroom was private,but separate from room, along corridor and up 3 steps. As elderly couple difficult at night. Placed on top floor, no lift, no one to carry luggage.
Breakfast was supposed to be included, but on arrival, we were informed that it would only be served at 9. We requested, just sandwich, were refused. Asked again the next day and were allowed a sandwich. We still felt badly treated from attitude of staff on first night.